I would give 0 stars if I could. This is a predatory website, preying on tourists who cannot differentiate this from the official website. They charge 4X the actual cost and their SEO gets them to the... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The website design is confusingly similar to an official site, which led me to mistake it for the real one and purchase tickets by accident. They do not clearly display their service fees upfront and... Se mere
Hello, I purchased 4 tickets for Park Güell dated February 19, 2026, through your website (Ticket No: 8012243). However, due to extremely strong wind conditions on the day of our visit, the... Se mere
Avevo prenotato un biglietto per uno slot che poi era risultato non disponibile, il servizio clienti mi ha ascoltato e mi ha rimborsato quando richiesto. Sconsiglio di prenotare dei biglietti last min... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Venta de entradas de Park Güell
Kontaktoplysninger
Spanien
- park.barcelonatickets.org
1,6
Dårlig
47 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Don't buy from them
In one of the answers here the entity stated that the extra payment is for "personalized service". Well, there's no such. By mistake I booked my tickets for the wrong month. I noticed this less than an hour after the purchase and immediately contacted the support. All I was offered was throwing my ticket to waste. No date change, no refund, they weren't able to even offer a different venue or smth. Seriously? We live in 2024, where any legit transaction can be cancelled. They merely stole 50 Euro from me. Avoid!
10. marts 2024
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected. However, we are trying to do our best to give the best possible service to you.
You can reach further information in our Help Center.
Thank you for your feedback!
Very nice park and well reserved exhibits
The park was really beautiful and everything seemed to be very well cared of. Either the plants or the exhibits.
The park was busy, but not overcrowded, which made my experience pleasant
8. marts 2024
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Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting Park Güell. Your comments help us to keep improving.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Overrated & Overwhelming
So many people and the restrictions of which ways to walk was very inconvenient.. employees were not friendly, bathrooms were not clean and not supplied properly, school beside was noisy.. don’t think I’ll be visiting again !
21. februar 2024
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Besvarelse fra Park Barcelonatickets
We are very sorry to know that your experience at Park Güell was not good as expected. However, from park.barcelonatickets.org we try to do our best to give the best possible experience.
Thank you for your feedback!
Easy and simple
I booked tickets which was quite straightforward and easy
20. februar 2024
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting Park Güell. Your comments help us to keep improving.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Scam company
Scam company, their webpage appears in Google before the official ones, and you get to pay the entrances to the different attractions about 60% more expensive. They just get your data and buy the tickets cheaper for you. I am going to report them.
30. januar 2024
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our T&C, which should have to be read by the user before finishing the purchase, state how fees work.
The service offered is not the sale or resale of tickets of Park Güell, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Tickets took a while to come through
Tickets took a while to come through. Thought this was the official website but it’s not. Buy park guell tickets through the official website. They overcharged us by a lot (total should have been 20 euro but we got charged 32).
29. januar 2024
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our T&C, which should have to be read by the user before finishing the purchase, state how fees work.
The service offered is not the sale or resale of tickets of Park Güell, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Great place to spend time with family
Great place to spend time with family.
We find two fine playgrounds and fountains with drinkable water.
Monumental zone little bit crowded.
26. januar 2024
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting Park Güell. Your comments help us to keep improving.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Scam
Scam! Gave me a ticket I could not use and refused to give me a refund.
3. december 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
You can reach further information in our Help Center.
Thank you for your feedback!
Scam
They bill 76 euros for two tickets for the sagrada familia while it costs 52 euros at the official website... So 24 for so called "personalized service"... (Which is filling in the form at the official website)
You do the same effort filling in their form as when you would buy it directly at the sagrada familia.
20. december 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Scam!!!
This is a scam, avoid at all costs!!!
They charged a €24 commission for 2 tickets to La Sagrada Familia. Buy directly from the attraction website and save your money.
8. december 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our Terms & Conditions, which have to be read and accepted by the user to finish the purchase, state how fees work.
The service offered is not the sale or resale of tickets to the Sagrada Familia, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
SCAM
SCAM - overcharged 16 euros instead of 10 for a ticket and charged for 2 tickets in separate transactions, but I only purchased one.
Their customer service team doesn't exist - chatbox doesn't work and help pages go in circles, telling you to contact "Customer Service" but there is no email or number to contact.
7. december 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected. However, we are trying to do our best to give the best possible service to you.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Besvarelse fra Park Barcelonatickets
"Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting Park Güell. Your comments help us to keep improving.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!"
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our T&C, which should have to be read by the user before finishing the purchase, state how fees work.
The service offered is not the sale or resale of tickets of Park Güell, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Avoid at all costs
Avoid at all costs! Predatory third party website selling tickets for Barcelona attractions at a significant markup. For park guell tickets sold at €16 rather than €10 which is a 160% markup. They do not offer exchanges or refunds based on the small print terms and conditions on the website.
20. november 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected.
However, we would like to detail that our T&C, which should have to be read by the user before finishing the purchase, state how fees work.
The service offered is not the sale or resale of tickets of Park Güell, but consists of their acquisition through the corresponding voluntary, express, special, and remunerated mandate of the user. The difference between the official price and ours is based on the added value that we provide, which is based on providing a personalized service during the whole process, the correction of errors in its processing, and specific customer service.
Also, changes in visiting hours or type of tickets are very restricted and we are unable to make changes or cancellations. We are currently working to find a solution to this problem.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Est4f4
No usar es una est4f4 cobran 16€ y la entrada cuesta en realida 10€, nunca me llego el correo con la confirmacion de la compra ni las boletas, he tratado de usar la linea de atencion de la pagina pero no dan soporte alguno. Me rob4ron mis 3 entradas (52€).
24. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
En primer lugar, agradecemos mucho su comentario, y sentimos saber que su experiencia con nosotros no fue tan buena como se esperaba.
Sin embargo, nos gustaría detallar que nuestros T&C, que sugerimos que sean leídos por el usuario antes de finalizar la compra, establecen el funcionamiento de nuestras tarifas.
El servicio que se ofrece no es la venta o reventa de entradas para Park Güell, sino que consiste en su adquisición mediante el correspondiente mandato voluntario, expreso, especial y remunerado del usuario.
Puede ver más información en nuestro Centro de Ayuda y puedes contactarnos aquí.
¡Gracias por sus comentarios!
fast and risolutive response
23. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting Park Güell. Your comments help us to keep improving.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Staff were very helpful …
Staff were very helpful and responded quickly to my query.
22. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting Park Güell. Your comments help us to keep improving.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
avoid at all costs
avoid at all costs. They just flip 10 euro tickets for 16 euros. The tickets are also non refundable.
12. oktober 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
You can reach further information in our Help Center.
Thank you for your feedback!
Besvarelse fra Park Barcelonatickets
Tout d'abord, nous apprécions votre commentaire.
Nous sommes rassurés que vous ayez eu une bonne expérience avec nous et que vous ayez visité Park Güell. Vos commentaires nous aident à nous améliorer.
Vous trouverez de plus amples informations dans notre Centre d'aide.
Nous vous remercions pour vos commentaires !
We are very happy about our visit to…
We are very happy about our visit to Park Guell,
The day was a lite bit warm, but we equally enjoyed the visit
10. august 2023
Uopfordret anmeldelse
Besvarelse fra Park Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience both with us and visiting Park Güell. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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