I was contacted by Natalia after I made a mistake with my order, and she was incredibly helpful throughout the process. My books arrived on time, beautifully packaged, and in excellent condition. The... Se mere
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Se, hvad kunderne siger
Editing review to retract previous comments. Although there were a few delays with the delivery, their excellent customer service more than made up for it. They kept me informed throughout the proces... Se mere
Virksomheden har svaret
Such a beautiful book, even better than how I thought it would be. Arrived so quickly as well!
Great quality with beautiful illustrations. Fast delivery too. They also very kindly upgraded me to a hardcover for free. So very happy with this product, was a great wee gift for Father’s Day.
Virksomhedsoplysninger
Skrevet af virksomheden
Personalised children’s books and gifts. Make your child a hero of the most loved classic tales like Peter Pan, Adventures in Wonderland, Sleeping Beauty, Aladdin and more. Unlike other products out there, Papier Tales promotes a transition to chapter books and interest in literature as your child grows and develops. Based on some of the most beloved classic tales, our books retell these adventures, taking care to make them relevant to our young readers, teaching important values, and allowing all kids, regardless of their gender, to experience the magic.
Kontaktoplysninger
Raymond Road, 2089, Sydney, Australien
- info@papiertales.com
- papiertales.com
4,3
Fremragende
43 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The experience was great from the…
The experience was great from the beginning! I had a query once I had already ordered and I had sent an email, only to receive an email in response almost immediately! The email was so helpful and I had a sense that I was being looked after - something that you don’t usually experience. As a result, I have spread the word and I have two further customers who have already, or are in the process of ordering the lovely books! I will most certainly be ordering in the future!
The only concern I did have, was my request that the package was hidden out of view, only to find on my return from work, that the package was exposed and in full view on the front step by the door. Other than that, I look forward to purchasing many more books! Thank you!
13. november 2023
Besvarelse fra Papiertales
Thank you for your lovely review and for spreading the word! Much appreciated 😊 I'm sorry the delivery person didn't leave the parcel out of sight but I'm glad you received it and I hope the recipient enjoys their book as much as we enjoy creating them!
Incorrect names on title vs inside book...
The name on the cover and book inside were different... Most disappointed.
16. august 2023
Besvarelse fra Papiertales
Hi Jenny, I'm very sorry you had a disappointing experience. As explained in our email, this was a printing error. Quality of books and excellent customer service is of utmost importance to us and I do hope that receiving a refund and a replacement book was a satisfactory resolution for you.
Besvarelse fra Papiertales
Thank you very much for your kind words :)
Would highly recommend
The books have such a premium finish, it was such a special gift to give to my nieces. When I had an enquiry they responded almost immediately, really great customer service, I would highly recommend Papiertales for your gift destination, so simple to order yet so special to give.
4. april 2023
Besvarelse fra Papiertales
Thank you so much for taking the time to write this review and for your kind words. I hope your nieces enjoyed their books 😊
Besvarelse fra Papiertales
Thank you for your kind review, Maria :)
Theobault’s friendly Easter 🐣 with Chloe & Betty.
My children had personalised reading books 📕 when
they were little from my Mum, 👵 their Nan. I’m a
“Nananann” now to my 5 year old grandson who will
be 6 years old at Easter 🐣.
My daughter still has that book 📚. My grandson is a fluent reader.
20. marts 2023
Uopfordret anmeldelse
Besvarelse fra Papiertales
Thank you, Mary. I hope they enjoyed their books.
Very happy with the book I purchased…
Very happy with the book I purchased for my grandson- good quality and fast delivery A+
4. marts 2023
Besvarelse fra Papiertales
Thank you for taking the time to leave a review, Leanne. I hope your grandson enjoys the story :)
Truly amazing
The book I ordered was of amazing quality, delivery was fast. My nephew loved it. Will order more
12. december 2022
Beautiful and amazing quality
This book is so beautiful and amazing quality. The perfect personalised gift! Will definitely be buying more
13. december 2022
Beautifully presented
Beautifully presented. Great personal touch having name included in stories. Delivered on time. My granddaughter love them. Thank you
28. oktober 2022
Besvarelse fra Papiertales
Thank you, Diane. I'm so pleased to hear your granddaughter loves the books :)
A beautiful, magical and empowering book!
The book is absolutely beautiful! The quality is lovely, the illustrations are magical and the content is really empowering and encouraging for children. The customer support was also helpful.
2. november 2022
Uopfordret anmeldelse
Besvarelse fra Papiertales
Thank you so much for the very kind words and supporting our cause!
Beautiful books which are the perfect…
Beautiful books which are the perfect gift. Fantastic service, order arrived quickly.
14. september 2022
Besvarelse fra Papiertales
Thank you so much for your kind words, Sara :)
OMG these books are so cute
OMG these books are so cute!! Such a beautiful quality and here very quickly. Can't wait to see what the grand-kids think. Thank you so much.
21. august 2022
Besvarelse fra Papiertales
Thank you so much, Mandy. I hope your grandchildren enjoy the books :)
Quick & Easy to order.
Quick & Easy to order.
Beautiful books for special occasions or just because...
Will order again.
1. august 2022
Besvarelse fra Papiertales
Thank you for your lovely words, Amanda :)
Stunning illustrations!
Such a stunning book! Beautiful illustrations, helpful service and quick delivery.
29. juli 2022
Besvarelse fra Papiertales
Thank you for your kind words, Karina :)
Gorgeous Books!!!
The gorgeous Christmas books arrived very quickly and the quality of the books, beautiful graphics and personalised stories were a huge hit with the children.
5. januar 2022
Gorgeous books and quick delivery.
1. januar 2022
Lovely gift idea
These personalised books and stories are such a sweet and lovely gift idea - one to cherish for many years to come. Gifted a book to my best friend's one year old - the book could be customised in many ways. The gift was very much loved!
28. december 2021
Really beautiful books
Really beautiful books, I bought two for my daughter and one as a gift, love how you can write a dedication too. Amazing customer service as I made a typo and they messaged to say did I want it changing. Really couldn’t fault the company. Thank you
13. december 2021
The Perfect Gift
Papier Tale books are the perfect gift for any loved one. They are hard cover and come in a range of stories to suit. I love that you are able to personalise the story to your child and even their little appearance. Thank you!! 😊
13. december 2021
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