Horrible customer service
Horrible customer service, takes ages to respond to basic questions, trying to following up a refund that they have been unresponsive to, don’t waste ur time here
15. januar 2026
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Skrevet af virksomheden
Here at OzSmart, we share a desire to provide high quality accessories for all your beloved smart devices. Find the best phone accessories, phone cases, chargers, screen protectors, car accessories, gadgets and more!
Kontaktoplysninger
1/4 hunter street, 3136, croydon, Australien
- 0403745896
- hello@oz-smart.com.au
- oz-smart.com.au
2,7
Under middel
7 anmeldelser
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Faulty sun umbrella.
I purchased a sun umbrella. When I received it it was missing the catch to hold it open to use. I messaged them on the last message from them telling me it was on its way. No answer. I then messaged again with photos via there return /faulty. No response again. I sent an email this time hoping to at least have an acknowledgement of email
Nothing. I have been asked to rate them. But nothing actually regarding the faulty umbrella. Which I really liked and can't get a reply to have it replaced. Very disappointing.
23. januar 2026
Uopfordret anmeldelse
Their hats don’t have an adjustable…
Their hats don’t have an adjustable strap inside, like you buy a pair of shoes without laces to tighten the shoes. No UX taken into account. And they call themselves “smart” - what smart about it? Go for other brands or you’ll take on a big risk that the hat won’t fit you, and hassle post purchase.
5. februar 2026
Uopfordret anmeldelse
Cheap products
Cheap products. Bought a sun umbrella that broke after about 4 uses. Gave them a one star on their website and it wasn’t published. They only publish 5 star reviews. Second product I have purchased from them that is made from cheap materials.
9. januar 2026
Uopfordret anmeldelse
Perfect hat for Australian conditions
Perfect hat for Australian conditions. Beautiful colours, with a really wide brim and convenient pony tail space which keeps the hair off of your neck and helps to stay cool. They fit really comfortably and are light to wear. Easy to use website and packaging and delivery were great. Washable as well. I bought 3 hats and leave one in the car for convenience.
7. januar 2026
Uopfordret anmeldelse
Very disappointed.
I ordered two hats at the beginning of December. A message from the courier stated it had tried to deliver and no one was home. This was not true. The courier company never tried again to deliver. I did get my refund from PayPal. Very disappointed in OZ SMART as their customer service was very poor.
3. december 2025
Uopfordret anmeldelse
Love my new Apple Watch band!
16. december 2020
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.