I purchased the Joules blouse at a very reasonable and competitive rate. Received the item very quickly and all email communication was prompt. I highly recommended Out of the City and will definite... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
HAVING CHOSEN A DELIGHTFUL BLAZER FOR MY AUNT WHO LIVES IN GERMANY. ORDERING AND RECEIVING WAS EXCELLENT SERVICE. SADLY MY AUNT PASSED AWAY ON 8TH APRIL, NOT HAVING SEEN HER BLAZER. AS IT WAS A S... Se mere
Virksomheden har svaret
Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a... Se mere
Virksomheden har svaret
MY FIRST ORDER WITH ‘ OUT OF THE CITY ‘ MAINLY DUE TO A GENUINE SALE ON SEVERAL COUNTRY LABELS AT COMPETITIVE PRICES. THE SERVICE I RECEIVED WAS EXEMPLARY, MY JACKET WAS DISPATCHED IMMEDIATELY USIN... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Specialising in stylish country clothing & footwear online.
Kontaktoplysninger
Buckshaw Village, PR7 7JN, Chorley, Storbritannien
- 01772 977321
- customerservice@outofthecity.co.uk
- outofthecity.co.uk
4,9
Fremragende
538 anmeldelser
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent experience using Out of the City
I purchased the Joules blouse at a very reasonable and competitive rate. Received the item very quickly and all email communication was prompt.
I highly recommended Out of the City and will definitely be using them again.
30. april 2026
Superb service and great product
Superb service and great product. I had been looking for this sweater for yonks. Pleased to find it. Delivery was fast.
28. april 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
5* EXPERIENCE ‘ OUT OF THE CITY ‘
MY FIRST ORDER WITH ‘ OUT OF THE CITY ‘ MAINLY DUE TO A GENUINE SALE ON SEVERAL COUNTRY LABELS AT COMPETITIVE PRICES. THE SERVICE I RECEIVED WAS EXEMPLARY, MY JACKET WAS DISPATCHED IMMEDIATELY USING A 24 HOUR TRACKED SERVICE, ARRIVING THE NEXT DAY. I RETURNED THE JACKET ( TOO LARGE ) MY REFUND WAS ISSUED THE SAME DAY MY ITEM ARRIVED AT THE WAREHOUSE. MY ENTIRE EXPERIENCE WAS 5* I WILL DEFINITELY VISIT THE WEBSITE FOR FUTURE PURCHASES.
28. april 2026
Uopfordret anmeldelse
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Very easy to order& prompt delivery
Very easy to order& prompt delivery. Cannot fault- well done!
25. april 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
GOING BEYOND THE CALL OF DUTY.
HAVING CHOSEN A DELIGHTFUL BLAZER FOR MY AUNT WHO LIVES IN GERMANY.
ORDERING AND RECEIVING WAS EXCELLENT SERVICE.
SADLY MY AUNT PASSED AWAY ON 8TH APRIL, NOT HAVING SEEN HER BLAZER.
AS IT WAS A SMALL SIZE I REQUESTED FOR IT TO BE RETURNED IF AT ALL POSSIBLE. CUSTOMER SERVICE WERE EXTREMELY SYMPATHETIC AND RESPONDED WITH "CERTAINLY".
MY MONEY WAS REFUNDED AND RECEIVED AS PROMISED. I CERTAINLY WOULD ORDER AND USE OUT OF THE CITY AGAIN AND RECOMMEND THE COMPANY TO EVERYONE.EXCELLENT SERVICE AND CUSTOMER SERVICE, WITH SOME BEAUTIFUL ITEMS TO CHOOSE FROM.
1. maj 2026
Uopfordret anmeldelse
Besvarelse fra Out of the City
Thank you so much for taking the time to share your experience with us.
We are truly sorry for your loss and send our heartfelt condolences to you and your family. We’re glad we could assist you during such a difficult time and make the return process as smooth as possible.
It means a great deal to us that you were happy with both our service and our products. Your kind words and recommendation are sincerely appreciated, and we’re grateful for your support.
If there’s ever anything we can help you with in the future, please don’t hesitate to reach out.
Brilliant Service
Brilliant Service. I was unable to find the joules jacket in my size on the joules website but found it on Out of the City could not believe my luck Ordered and delivered to me within 2 days. Many thanks
15. april 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Perfect transaction
Perfect transaction. Quick delivery and lovely item. Will certainly buy from you again.
21. april 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Barbour Blearigg jacket
The Barbour Blearigg jacket is fab, it was competitively priced and delivered very promptly.
18. april 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Easy to order
Easy to order, updates through out and very quick delivery. Delighted with my product.
16. april 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Great price, quick delivery - very efficient
Great price, quick delivery, very much as expected
Only knocked a star because item didn’t come in the usual plastic bag that Barbour clothes are packaged in
Would definitely recommend
15. april 2026
Besvarelse fra Out of the City
Thank you for your kind words about the price and delivery - we really appreciate your recommendation!
We’re sorry to hear the item didn’t arrive in the usual Barbour packaging. Occasionally, the original Barbour bags can become damaged or as a result of a previous return, so we sometimes need to re-bag items to ensure they arrive in the best possible condition.
Thank you for your understanding, and we hope to see you again soon.
Very good quality and fast delivery to…
Very good quality and fast delivery to my office perfect
14. april 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Really easy to shop with and got a…
Really easy to shop with and got a great discount on a classic piece. Quick delivery too Thanks!
12. april 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent experience
It was first time I purchased from this company.I was very surprised how smooth it went.I am very pleased with my purchase.Thank you so much
12. april 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Excellent Customer Service
Ordered a Joules jacket which arrived promptly but unfortunately didn't fit. The returns process was simple, I was able to arrange for Royal Mail to collect the next day, they supplied the label and a refund was issued as soon as they received it back. Prices were highly competitive and they offer a good selection of quality clothing. Wouldn't hesitate to use them again
31. marts 2026
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
I received a new pair of wellies that…
I received a new pair of wellies that had a very small leak in them. Aside from that they were the most comfy wellies I’ve ever had - easy to put on and take off, lightweight, warm and grippy in the mud so I was reluctant to move to another type of welly. So I contacted Out of the City and they asked me to send them back to investigate them. To my surprise, I was given the choice of a refund or replacement pair. I chose a replacement pair without hesitation! I’ve just received delivery of them and and so happy with the service and constant communication I had from them. Thank you so much! I just need it to rain now!
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Besvarelse fra Out of the City
Thank you for the great review! We're so glad you were happy with your experience with us. We look forward to seeing you again.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.