Since writing my glowing review of the Dunu SA 6 Mk2's I ordered from Otic Audio around October last year, I am very sorry to read many reviews that are very negative, with orders not being fulfilled... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Super pleased with my new FiiO product, I’d never considered Earphones before but these are Hi-Fi by all description not quite Headphones but dammed close. Coupled with my new iPadpro I am now trul... Se mere
Virksomheden har svaret
Ordered a shanling et3 from this company some time ago. Despite promises being made after numerous phone calls(none answered) and e mails (one answered) my order link from them has now stopped worki... Se mere
Virksomheden har svaret
Nice fitting headphones, over ear rather than on ear. Comfortable to wear over a whole session. Transmitted noise, rubbing the cable or touching the casing is quite noticable, more so than other hea... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At OTIC, we specialise in curating a selection of the world's finest audio products from top brands and manufacturers, ensuring that our customers have access to the very best in high-end audio. We understand that for discerning audiophiles, the quality of their audio equipment is of paramount importance. That's why we only stock products that meet our exacting standards for craftsmanship, performance, and reliability. From premium headphones to state-of-the-art earplugs, our product range reflects our commitment to excellence. At OTIC, we are dedicated to providing our customers with a superior shopping experience. Our knowledgeable and friendly team is always on hand to provide expert advice and guidance, whether you're looking for the perfect pair of headphones or need help choosing the right earplugs for your needs. We are proud to partner with Trustpilot, a leading online review platform, to gather and share customer feedback. Our Trustpilot page is a testament to the high level of service and product quality that our customers have come to expect from us. Shop with confidence at OTIC, where you'll find the best in high-end audio products and unparalleled customer service.
Kontaktoplysninger
Kemp House, EC1V 2NX, London, Storbritannien
- support@otic-audio.co.uk
- otic-audio.co.uk
3,0
Middel
241 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 45 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience on line purchase
Craig very helpful and knowledgeable on the kit I was after,and no pressure sales talk
29. juli 2024
Besvarelse fra OTIC
Thanks for the feedback and Kind Review - We are always glad our customers are satisfied with their purchase. We hope to welcome you again soon at OTIC
Besvarelse fra OTIC
Thanks for the Feedback we hope to welcome you again soon at OTIC
Never received it
Never received it, dpd put it in a bin on bin day! Still waiting for coms back from you.
UPDATE: received coms from OTIC and they basically told me to do one and claim on my house insurance. absolutely disgusting and rude customer service with emails to prove. PayPal dispute opened as they would not do anything and basically told me "unlucky" AVOID THIS COMPANY AT ALL COSTS!
26. juli 2024
Besvarelse fra OTIC
Hi Kyle - We asked you to provide some evidence the item was taken from your home. Which you flatly refused. The DPD tracking stated you received the item. Until we get the verification the item was indeed not delivered we cannot provide you with the replacement or refund.
UPDATE - Paypal have now closed the dispute in our favour - Customer has still not shown proof of item being taken/not delivered as requested
Great price and speedy delivery.
15. juli 2024
Besvarelse fra OTIC
Hi Steven, Thanks for the Feedback - we are happy you had a great experience shopping at OTIC - We hope to welcome you again very soon
Bought a cassette player from these…
Bought a cassette player from these guys. Yup does what it says on the box. And delivery was quick and when opening their tamper proof sealed envelope it got a bit dusty in here. But yeah time to find a cassette now.
8. juli 2024
Besvarelse fra OTIC
Thanks for the Feedback - We also have Cassettes available at OTIC - We hope to welcome you again very soon. Thanks
Besvarelse fra OTIC
Thanks for the Feedback - Please be sure to sign up to our rewards system for future discounts. We hope to Welcome you back to OTIC very soon
Fairly good service
Delivery was a little slow and the box was a tiny bit damaged (as it was essentially just placed in a big envelope) but it’s all good otherwise.
1. juli 2024
Besvarelse fra OTIC
Thanks for the Feedback - We try our best to have zero carbon shipping. We'll take your feedback into consideration for next time. Thanks
Another great experience from OTIC
Another purchase from OTIC. Many thanks to Craig and the team for another great purchase and Five Star experience AA++
17. juni 2024
Besvarelse fra OTIC
Hi Thanks for the feedback and repeat orders - as a small company we are very grateful to our customers. We hope to welcome you again at OTIC
Besvarelse fra OTIC
Hi There, Thanks for the Feedback, we hope to welcome you back to OTIC very soon
Besvarelse fra OTIC
Hi - Thanks for the Feedback, we hope to welcome you back very soon at OTIC
A Mighty Fine Company to Deal With
This is my second dealing with OTIC and I can’t fault them on communication, price or delivery.
Where else do you get the personal touch from one of the co-owners (maybe he doesn’t much to do)?
My latest purchase was not on their website, but my query was answered promptly and the unit sought.
Highly recommended!
4. juni 2024
Uopfordret anmeldelse
Besvarelse fra OTIC
Hi Kenny, Thanks for the feedback and repeat custom - We alway strive to give our customers the best experience at OTIC. We hope to welcome you back very soon.
Quick reply to my enquiry
Quick reply to my enquiry, fast delivery and well packaged for transit.
23. maj 2024
Besvarelse fra OTIC
Hi Alistair - Many thanks for the Feedback - We hope to welcome you back to OTIC very soon
Ordered the Shanling ET3 CD transport
Ordered the Shanling ET3 CD transport, OTIC have been brilliant as they kept me up to date on my order and when I changed my mind about which colour I wanted, they replied to my emails very promptly and helped me change my order. I then quickly received the order and could not be happier with the product in first couple of days of use. Recommend OTIC highly.
2. maj 2024
Uopfordret anmeldelse
Besvarelse fra OTIC
Hi Christopher - Thanks for the Feedback, we are happy your experience at OTIC was a positive one - be sure to check out our Shanling EH3 DAC/AMP and your reward points
Fast delivery great customer service
6. maj 2024
Besvarelse fra OTIC
Hi Ethan, Thanks for the Feedback and Postive review, We hope to welcome you back to OTIC very soon
Above expectations
Great, fast service
Information regularly updated
Excellent price
Comms of high quality
10. maj 2024
Besvarelse fra OTIC
Hi Craig - Thanks for the kind words and positive feedback, we hope to welcome you back to OTIC very soon
Excellent service all round
Excellent service all round. Sd card didn’t work so they sent me a new one
19. april 2024
Besvarelse fra OTIC
Hi Patrick, we are glad you are happy with your purchase. Great product, Thanks for the Feedback
Good price and quick delivery from a…
Good price and quick delivery from a company that feels like it’s trying to make a connection with its customers.
30. april 2024
Besvarelse fra OTIC
Hi Ben - Many thanks for the Feedback and we hope to welcome you back to OTIC very soon
Excellent discount on first order and…
Excellent discount on first order and prompt delivery.
20. april 2024
Besvarelse fra OTIC
Hi Mark - Thanks for the kind Feedback - we hope to welcome you back to OTIC very soon
Fast delivery. Great service!
Fast delivery.. Item well packed.. Happy with the product and the service.. Highly recommended!
18. april 2024
Besvarelse fra OTIC
Hi Simon - Thanks for the review, we are glad you are happy with our products and services, We are always happy to welcome back repeat customers
Shipped really fast and the ET3 is a…
Shipped really fast and the ET3 is a great cd transport, really pleased
17. april 2024
Besvarelse fra OTIC
Hi Nigel, Thanks for you positive feedback. We hope to welcome you again very soon at OTIC
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.