Ospeka Anmeldelser 206

TrustScore 3.5 ud af 5

3,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

These are stunning straps I bought three. Beautifully wrapped, thoughtful note along with a piece of chocolate. These are fantastic against my skin they don’t cause irritation like some other brands I... Se mere

Bedømt til 1 ud af 5 stjerner

Everything has been going well until I tried to initiate a warranty return after my watch band started peeling off after just a few uses, enquiry sent , email follow up and guest what, I got ghosted... Se mere

Bedømt til 3 ud af 5 stjerner

I ordered a strap for my Apple Watch, it lasted about 4 months and broke. It took too long to get a response and had to chase many times. Eventually after about 3 weeks of chasing I managed to get hol... Se mere

Bedømt til 5 ud af 5 stjerner

Lovely watch strap - got the silicon band and it’s just like Apple but so much better value for money! The note, discount code and chocolate in the package were such a lovely touch. Great customer ser... Se mere

Virksomhedsoplysninger

  1. Online markedsplads

Skrevet af virksomheden

At Ospeka, we believe that owning luxury Apple Watch Straps, iPhone Cases and Apple Accessory items should be affordable. We carefully curate and test selected high quality Apple Watch bands and iPhone accessories. Apple Watch Straps and Apple iPhone accessories have a new home! 🚚 Free UK Royal Mail Delivery.


Kontaktoplysninger

3,6

Middel

TrustScore 3.5 ud af 5

206 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

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Bedømt til 5 ud af 5 stjerner

Great customer service & brilliant strap!

Really fantastic customer service - had a problem with my original order and this was resolved straight away! Love the strap and will be ordering again in the future!

17. januar 2024
Ospeka-logo

Besvarelse fra Ospeka

Thank you for your kind words. Pleased to hear that you were satisfied with our service.

Bedømt til 5 ud af 5 stjerner

Alpine Loop

Ordered my Green Alpine loop strap and received it 2 days later. Strap is impeccable and service was excellent. My son ate the complimentary chocolate so I can’t comment on that !! Would recommend Ospeka to anyone for this product and will definitely shop from them again

24. februar 2024
Uopfordret anmeldelse
Ospeka-logo

Besvarelse fra Ospeka

Thank you for your kind words. We hope your son enjoyed the chocolate ; )

Bedømt til 5 ud af 5 stjerner

Fantastic company and product

Received my charger today after a very speedy delivery. Opened the box to find a lovely handwritten note and a little chocolate. Such a nice touch. The charger itself is crackin. Looks good. And looks stylish. I would 100% recommend this company and the charger

22. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Order No.#OSP14808 Black Ocean Watch Strap

Order No.#OSP14808 I also have contacted ospekastraps for a refund but have been told to wait until my return is approved and I am sent a returns label,still waiting,the strap I purchased does not attach to my Apple Watch Ultra 2 so is faulty and should be refunded immediately.Have now received a returns label and have sent back watch strap,I know they have received it on the 13/2/24 through tracking and have not heard nothing since, even though e-Mail attempts,very frustrating but not unexpected reading other reviews,don’t expect to hear any more from this company so will chase up refund through PayPal,do not purchase from this company if you like quality or appreciate good customer service.

6. februar 2024
Uopfordret anmeldelse
Ospeka-logo

Besvarelse fra Ospeka

Antoine, please accept our sincerest apologies for any inconvenience. Sometimes, our processes can hinder the customer experience. However, we value your feedback, as it helps us improve and provide a better experience for our customers in the future. As a small UK business, we can sometimes get overwhelmed by customer queries, and some may slip through the cracks. We apologize for any issues caused by our lack of communication.

Bedømt til 5 ud af 5 stjerner

Great quality

Great quality. Delivered quickly, packaged very well and with a handwritten note inside. I’ll use again.

20. januar 2024
Bedømt til 1 ud af 5 stjerner

I ordered a multi charger (phone

I ordered a multi charger (phone, watch and iPods). Have had it for less than 2 months and the items are not charging. Have reached out to them but have not heard from them. I feel I have wasted almost £60 and would definitely avoid the company. I wish I had ordered from Amazon!!!!

26. december 2023
Uopfordret anmeldelse
Ospeka-logo

Besvarelse fra Ospeka

Dear Usha,

We sincerely apologize for any inconvenience caused. We take your experience very seriously and want to assure you that every purchase is backed by a 12+12 month guarantee. If, for any reason, your product fails to work as advertised, we will be happy to send you a replacement. It seems that our team has already taken care of this, and we hope that you are now enjoying your new charger. If you have any questions, please do not hesitate to contact us.

Bedømt til 1 ud af 5 stjerner

Scammers

Scammers! Order Does not arrive
No tracking number and no reply to message! Products does not arrive! Scammers avoid.

11. december 2023
Uopfordret anmeldelse
Ospeka-logo

Besvarelse fra Ospeka

Fadi, please accept our sincerest apologies for any inconvenience. Upon checking your order, it seems that it was placed as a pre-order and was later cancelled and refunded. If this was done in error, we apologize and are working to improve our service.

Bedømt til 1 ud af 5 stjerner

Customer services…please can someone get back to me and give me a refund

Order number OSP12853 Product/Customer services - poor! I received a faulty Magnetic MagSafe Leather Protective Case for iPhone (green) and emailed straight away on 30 November, (the buttons either side of the case did not work) I had an email response from Ella telling me to request an exchange via the portal. Initially I was happy to receive a replacement but now, over 11 days later I just want to know how I can get a refund as I have lost confidence in Ospeka, they haven’t been in touch since and I’m still trying to find out where to send the faulty case to in order to be refunded. Please can someone respond??

30. november 2023
Uopfordret anmeldelse
Ospeka-logo

Besvarelse fra Ospeka

Donna, I sincerely apologize for any inconvenience caused by the lack of communication. As a small team, we always strive to ensure our customers are completely satisfied. It seems that our team has successfully resolved the issue for you and fully refunded your order.

Bedømt til 1 ud af 5 stjerner

Don’t not use - refunds are ignored

Quality of products is poor and when requesting a refund this is ignored
Funnily enough if you submit a bad review via the Ospeka email request an error occurs
Says pretty much what you need to know about this business

10. december 2023
Uopfordret anmeldelse
Ospeka-logo

Besvarelse fra Ospeka

Amreen, sincerest apologies for any inconvenience caused by our delay in responding to your refund request. We take your feedback very seriously and will be working to make sure we have better systems and processes in place to avoid this in the future.
Do understand that since December is our busiest month of the year sometimes our small team can easily get overwhelmed. However, it is no excuse and we want our customers to not only have amazing products but also an excellent customer experience.
It seems that our team processed your refund in early January 2024. Once again please accept our sincerest apologies.

Bedømt til 1 ud af 5 stjerner

Take a look at Temu website as the…

Take a look at Temu website as the product I bought was almost identical.
Temu £2
Ospek £25 and that included a discount.

15. november 2023
Uopfordret anmeldelse
Ospeka-logo

Besvarelse fra Ospeka

Mark, thank you for sharing your opinion. As a small UK business, we want to be transparent about the fact that we source our products from overseas manufacturers. However, we ensure quality assurance, provide an excellent 12+12 month guarantee, and offer fast and convenient shipping for our UK customers. Additionally, if you are not completely satisfied with your purchase, we have a 14-day no-questions-asked return policy.

Bedømt til 5 ud af 5 stjerner

Great device

Great device. Space saving. Bought 2. Fast delivery with an extra little personal touch. Recommend company.

20. oktober 2023

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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