Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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3 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service from a wonderful company. We booked a break in a privately owned property which was managed by Orion Holidays.
I was a bit dubious as this is a company I had not heard of before, but they were an extremely professional company with great communication.
I would not hesitate to use them again or recommend them to friends and family.
We first came across Orion Holidays when we purchased our Cotswolds holiday home, and they were the selling agent. We found them very professional to deal with, and they kept us fully updated during the buying process.
We were that impressed by their personal service that we asked them to manage our property for us. As well as marketing our property they also arrange any repairs that are needed and offer a complete management service.
We have never had a single problem with anything they have arranged, and the tradesman they use if anything needs to be done are equally as helpful and efficient.
The positive reviews we get from guests confirm they are equally looked after by the team of staff at Orion holidays- the fact their office is literally across the road from the lake our holiday home is based on just adds to personal service they offer.
I booked a UK break via Airbnb. The booking was accepted and payment taken from my credit card.
Soon after making the booking, I received a message from the host – Orion Holidays, asking me for the full names and ages of the people who will be staying in the house, which I provided.
I then received another message asking me for my personal email address. I asked why they need this (as we should communicate via Airbnb) and they said it was necessary to confirm the booking. So I provided it to them.
I then received another message asking me for my home address. I rang the host (Orion Holidays is a travel agency) who told me they needed my home address 'for security'. I said I was not happy providing this because it is a security risk, given that my home will be unoccupied when I am at the host's property. When I explained I was uncomfortable providing this information, the person I was speaking to became quite aggressive saying that they were an honest company and I shouldn't be asking why they need the information. And if I don't provide them with my home address, they will cancel the booking - even though I had already paid the deposit.
I then contacted Airbnb who told me the host cannot request such information. They then called the hoist (Orion Holidays) who cancelled the booking saying they are unwilling to accept it without my full personal details.
Given the company was unwilling to explain why they are harvesting all of this personal information; I remain concerned about why they were so insistent on refusing to follow the Airbnb rules and were insistent on having so much personal information.
This is being escalated within Airbnb who have assured me this is being taken seriously.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
