Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I had a slight issue with my blinds and Stacey in customer service was outstanding, Keep me updated throughout the process of my order, went out her way to assist. She is a real credit to the company... Se mere

Bedømt til 5 ud af 5 stjerner

The replacement blind slats arrived to freshen up all of my lounge windows with a clean fresh look, lovely quality, just what I ordered and the sheer gives me privacy whilst allowing light and vision... Se mere

Bedømt til 5 ud af 5 stjerner

First time purchaser - had searched hard for a reasonably priced but wide blind - found this store - never heard of them - purchased a blind 2.5m wide with double rolls - never seen them before either... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Blinds were ordered including a measure guarantee. Of 5 blinds ordered: - 1 arrived damaged so couldn’t lock into its housing - 2 didn’t fit into housing - 2 went up ok but 1 has subsequently fa... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Persiennebutik

Skrevet af virksomheden

Choose from our huge range of window blind solutions including rollers blinds, shutter blinds, vertical blinds, roman blinds and more, all made to measure in the UK. You can trust in us for easy ordering, market leading quality, best prices all year round and excellent customer service.


Kontaktoplysninger

4,4

Fremragende

TrustScore 4.5 ud af 5

469 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Ordered a personalized blind

Ordered a personalized blind sent over picture they said could do it sent me the proof which had black background as it should have I approved it received very shoddy blind wrong colour grey not black they continue to says it is not there fault even though the wallpaper company has confirmed it is black won’t refund my money please
Don’t use them if I could attach a picture I would so you could see for yourselves also I have just been advised from another the print is severely pixelated hence the blurring of the flowers so not only wrong colour but severely pixelated

2. februar 2026
Uopfordret anmeldelse
Order Blinds-logo

Besvarelse fra Order Blinds

Thank you for taking the time to leave a review. We’re genuinely sorry to hear that you’re unhappy with your order and appreciate the opportunity to clarify the situation for future customers.

We completely understand how disappointing it is when a custom product doesn’t meet expectations. In this case, however, the blind was produced exactly from the image file supplied and the proof that was approved prior to printing. While the background may have appeared black on screen, the actual colour in the artwork provided (and shown in the approved proof) was a very dark grey rather than a true black. This was verified using colour references from the supplied file.

We were not informed at the time of ordering that the blind was intended to match an existing wallpaper. Had this been raised beforehand, we would have advised against proceeding, as blinds and wallpapers are manufactured using entirely different materials, inks, and printing processes. Because of this, achieving an exact colour match between the two is not possible, even when using “true black” artwork.

As the blind was custom-made and printed exactly as approved, we were unable to offer a return or remake. That said, we did acknowledge your disappointment and offered a partial refund as a gesture of goodwill, despite the order being fulfilled correctly.

We always encourage customers to raise any specific matching requirements before production, and we’re happy to advise honestly to avoid situations like this. We’re sorry this experience fell short of expectations, but we’d like to reassure future customers that we stand by our proofs, our processes, and our terms for custom-made products.

Bedømt til 4 ud af 5 stjerner

Kitchen blind - good end result

Faulty printing on first blind supplied. Attentive customer services throughout. Replacement blind supplied without quibble. Very satisfied with print, fit and pattern.

23. december 2025
Uopfordret anmeldelse
Order Blinds-logo

Besvarelse fra Order Blinds

Thank you so much for taking the time to leave such a lovely review.

While we’re sorry that the first blind wasn’t perfect, we’re really pleased to hear that our customer service team was able to resolve the issue quickly and that you’re happy with the replacement. Ensuring our customers are looked after and satisfied with the final result is incredibly important to us.

It’s great to know you’re pleased with the print quality, fit and pattern, and we truly appreciate your understanding throughout the process. Thank you again for choosing us and we hope you enjoy your new kitchen blind for many years to come.

Bedømt til 5 ud af 5 stjerner

Ordering was relatively easy

Ordering was relatively easy, the delivery was excellent, packaged very well the quality of the blind and mechanism was very good, extremely pleased with the luxury cassette i optioned for. Customer service was good also with Stacy who was mor than helpful with my installation query. Will definitely be using them again when ordering my next blind . Well done them 👍

19. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Lovely blinds

We ordered 5 blinds in various sizes, all arrived in good condition and are of excellent quality.
We got the covers for the blind rolls called the luxury roller system, and the decorative material covering them had air bubbles in it, I was able to remove them by smoothing with a soft damp clean cloth.
Might be worth flagging up during manufacturing.

17. december 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful experience with Order Blinds

Awful experience with Order Blinds. Ordered perfect fit roller blinds for two windows & french doors, Order Blinds sent incorrect frames on three separate occasions. I have given up with this company & not prepared to give the company a 4th chance to get it right. I have requested a refund.

15. december 2025
Uopfordret anmeldelse
Order Blinds-logo

Besvarelse fra Order Blinds

We’re very sorry to hear about your experience and we do understand how disappointing and frustrating this must have been.

As a made-to-measure, online-only company, all Perfect Fit blinds are manufactured strictly to the measurements entered at the time of ordering, as we’re unable to measure in person. The initial frames were produced correctly to the original sizes provided, which were later found to be incorrect. We do apologise that a subsequent replacement was affected by a human input error on our part.

A refund has been processed as requested and we’re sorry that on this occasion we were unable to resolve matters to your satisfaction.

EDIT - Hi Claire, to confirm the refund has been processed via Paypal as advised, unfortunately we have no control over the length of time it takes for PayPal to process it once we've confirmed it but hopefully it shouldn't take long.

Bedømt til 5 ud af 5 stjerner

We loved the pattern and were able to…

We loved the pattern and were able to obtain a sample of the fabric which gave us the confidence to place our order.
Short lead in time for this made to measure Roman blind.
Concise details and fixing instructions.
Very satisfied.

11. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent company

Blinds arrived quickly and very well packaged. Good quality fittings and very nice blind. I would definitely use this company again.

25. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic service and good quality…

Famtastic service and good quality product. Stacey was brilliant at organising the correct blinds for me and arranging for them to be delivered in time for me to instal before undergoing a surgery. Would reccommend this company.

3. november 2025
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Fabric query

Spoke to Dominika Farys regarding a query with blind material (not yet ordered) and she was very helpful and is sending ma a sample.

10. november 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Quality Blinds

The quality of the blinds are excellent. We have bought from other suppliers before but after buying from Order Blinds we'll never go elsewhere. The customer services are also excellent and replaced a faulty part within 24hrs.

16. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great choice of blinds sent samples in…

Great choice of blinds sent samples in the post we chose what we liked. Very easy to order, received on time very happy with the service and quality the price was great too. Would definitely recommend

29. oktober 2025
Uopfordret anmeldelse
Order Blinds-logo

Besvarelse fra Order Blinds

Thank you so much for your lovely review! We’re delighted to hear you found the sample process helpful and that you’re happy with your new blinds. It’s great to know everything arrived on time and that you were pleased with the quality and price. We really appreciate your recommendation and hope to see you again in the future!

Bedømt til 5 ud af 5 stjerner

Fabulous Customer Service - Well Done May

We originally ordered 3 Roller Blinds a couple of weeks ago - Ordering on line was simple & great - Blinds arrived on time - lovely quality and a great price - We then decided to order 2 more last Friday - I then received a generic email yesterday to say there was a Black Friday deal with 15% off - Contacted Order Blinds regarding this as of course it was a saving of £28.70 to us - FABULOUS Customer Service from May the Customer Service Manager - Straight away I received a response to email - no quibbles at all refund of £28.70 back into my account - This is the sort of Company that deserves 100% Praise for it’s Customer Service - May is an absolute credit to the Company - Thankyou for such fabulous service it is appreciated - Well done Order Blinds - If you want quality at a great price I would suggest here

20. oktober 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy with Order Blinds

Very happy with Order Blinds. The order process was simple and the blind is a good quality one, and easy to fit.
I had a bit of a problem with the first blind sent being damaged in transit, but the company were excellent at sorting out the problem and sending me a replacement very quickly. I would definitely use themagain.

17. oktober 2025
Uopfordret anmeldelse
Order Blinds-logo

Besvarelse fra Order Blinds

Thank you so much for your kind review! We're delighted to hear that you’re happy with your new blind and that you found the ordering and fitting process straightforward. We’re sorry again about the initial damage in transit, but we’re glad our team could resolve it quickly for you. We really appreciate your understanding and look forward to helping you again in the future!

Bedømt til 1 ud af 5 stjerner

Perfect fit blinds not black-out

The perfect fit black-out blinds we ordered are anything but black-out. There is so much light coming around the sides of the perfect fit blinds and out of the top, that they really can't be described in any way as 'black-out'. Frankly our old roller blind did a better job. What's worse is that because the blinds are made to measure, we can't send them back for a refund- so some VERY expensive chocolate tea pots. A poor design, poor description as 'black-out' and a costly mistake for us.

11. oktober 2025
Uopfordret anmeldelse
Order Blinds-logo

Besvarelse fra Order Blinds

Thank you for your review. We’re really sorry to hear that you’re disappointed with your blackout blinds. We completely understand how frustrating it can be when a product doesn’t meet expectations.

Our product description does explain that while the fabric is blackout, the blinds are not a full blackout solution, as some light can leak around the edges and top of the frame. We include this to help set expectations, but we’re sorry if this wasn’t clear enough.

We’ve not received any contact from you regarding this issue, but our customer service team would be happy to take another look at your order and offer advice on reducing light gaps if you’d like to get in touch via email: info@orderblinds.co.uk

Kind regards,
Order Blinds Customer Service

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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