Very disappointed in the customer service at this company. I made an error in my original order, and let them know within 1 hour I needed to make a change. Sent by email and through the contact for... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a poster and a frame from the website and the package came even a bit earlier than I had anticipated. Items were just as described on the website. I am very satisfied with the purchase!
Belles variétés de produits sur leur site internet, mais je demeure en attente de recevoir ma commande depuis le 16 février (nous sommes le 9 mars). Deux courriels sans réponses, aucun message m’avisa... Se mere
My wallpaper looks so good and the install was relatively painless. Print is high quality, and the thickness and texture of the paper makes lining up seams pretty slick. Shipping was right on time, in... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
**Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.** Affordable minimalist wall art posters, art prints, and design oak frames for your home and office décor. Create your own unique wall gallery from our exclusive collection of abstract wall art, black & white prints, botanical and landscape posters. Designed in Montreal. Ships worldwide.
Kontaktoplysninger
6300 Park Avenue Suite 605, H2V 4S6, Montréal, Canada
- +1 888-570-3745
- support@oppositewall.com
- oppositewall.com
3,1
Middel
4 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mauvaise expérience
Mauvais service à la clientèle concernant les retours
Je ne suis pas satisfaite de la qualité
Des cadres achetés je n’ai pas pu retourner les items car j avais ouvert l’emballage
Mais j avais tjs la boîte
Alors je dois malheureusement les
conserver
7. marts 2023
Besvarelse fra Opposite Wall
Bonjour Mélanie,
Nous sommes désolés d'apprendre que vous avez eu une mauvaise expérience avec notre service à la clientèle en ce qui concerne les retours. Nous comprenons que cela peut être frustrant lorsque vous souhaitez retourner des articles, mais que nos politiques de retour ne le permettent pas.
Ces politiques sont en place pour assurer la qualité et la sécurité de nos produits, ainsi que pour protéger notre entreprise contre les abus.
Cela étant dit, nous sommes soucieux de votre satisfaction et nous aimerions vous aider davantage. Nous allons vous contacter pour discuter de votre situation et voir comment nous pouvons vous aider à trouver une solution.
Bonne journée!
L'équipe Opposite Wall
The frame was delivered quickly and and…
The frame was delivered quickly and with good instructions was easy to use. Great addition to an important project
6. marts 2023
Looks great
Looks great! I got worried when I realized after purchasing that the frame didn't come with glass. But it came with a sturdy plastic that you can't even tell isn't glass. Plus no fear of it shattering. The poster is good quality. I will buy from them again.
24. februar 2023
Excellent service après vente
3. marts 2023
Great experience
Great experience! The frames were well-packaged and delivered in perfect condition. I will use this company when I need more frames.
23. februar 2023
I bought two 5 x 7 oak frames
I bought two 5 x 7 oak frames. They look well-made and present very nicely. I especially like that the fold out support for table mounts will fold in width in the frame itself so that the frame will lay flat on the wall for wall mounts.
28. februar 2023
Très satisfaite!
Comme lors de mes précédents achats, le tout est arrivé rapidement et très bien emballé. Les affiches étaient telles que je les avais vu sur le site et les cadres de qualité.
Très heureuse de mon achat!
24. februar 2023
Like both of my prints but I wished…
Like both of my prints but I wished they would have fit my Ikea frame mats better. I was hoping they would be just a tad larger.
This won’t keep me from purchasing from them again though!
21. marts 2023
Besvarelse fra Opposite Wall
Hi Sue,
Thank you for sharing your feedback on your recent purchase.
We're glad to hear that you liked both of your prints, but we apologize that they did not fit perfectly in your frame mats. You can always return the prints if you are not completely satisfied by reaching out to our customer service.
Have a good day!
Opposite Wall Team
Gallery Wall
Ordered 8 - 20x20 frames to recreate a gallery wall I saw on Pinterest! These frames, with the added mattes were perfect to finish off my room. Opposite wall has the best prices for quality and also Canadian which i love.
19. februar 2023
J’adore la qualité du produit
J’adore la qualité du produit. C’est très minimaliste et moderne.
19. februar 2023
I am a very satisfied customer!
The prints arrived carefully packed, and the quality of the prints exceeded my expectations.
16. februar 2023
The prints were of good quality
The prints were of good quality, as I was hoping for. Also shipped without damage.
15. marts 2023
Great frames and matting
Great frames and matting ! Really great quality products and fantastic pricing. Everything arrived quickly also. Looking forward to shopping again.
15. marts 2023
Great frame but hanger of centre
Overall I’m really happy with the look and feel of the frame (especially for the price), and the shipping was fast. One issue I had was that the hanger on the back was stuck on completely off centre so I had to figure out a different way to hang it.
14. marts 2023
Besvarelse fra Opposite Wall
Hi Emma,
Thank you for taking the time to leave a review. We're thrilled to hear that you're happy with the look and feel of the frame and that our shipping met your expectations. We apologize for the issue with the hanger being off-center, and we appreciate you bringing this to our attention.
A customer service representative will reach out to you shortly. Have a good day!
Opposite Wall Team
Item came damaged
Item came damaged. Didn’t bother with contacting for replacement. The clips in the back keep popping out. It’s an okay product, would probably just look for something else next time.
20. februar 2023
Besvarelse fra Opposite Wall
Hi Amanda,
We're sorry to hear that the item arrived damaged, and we apologize for any inconvenience this may have caused you. We would have been happy to send you a replacement if you had contacted us. Please know that your feedback is valuable to us and will be shared with our team to improve our products' quality and durability.
A customer service representative will reach out to you soon.
Have a good day!
Opposite Wall Team
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