Very disappointed in the customer service at this company. I made an error in my original order, and let them know within 1 hour I needed to make a change. Sent by email and through the contact for... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I bought a poster and a frame from the website and the package came even a bit earlier than I had anticipated. Items were just as described on the website. I am very satisfied with the purchase!
Belles variétés de produits sur leur site internet, mais je demeure en attente de recevoir ma commande depuis le 16 février (nous sommes le 9 mars). Deux courriels sans réponses, aucun message m’avisa... Se mere
My wallpaper looks so good and the install was relatively painless. Print is high quality, and the thickness and texture of the paper makes lining up seams pretty slick. Shipping was right on time, in... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
**Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.** Affordable minimalist wall art posters, art prints, and design oak frames for your home and office décor. Create your own unique wall gallery from our exclusive collection of abstract wall art, black & white prints, botanical and landscape posters. Designed in Montreal. Ships worldwide.
Kontaktoplysninger
6300 Park Avenue Suite 605, H2V 4S6, Montréal, Canada
- +1 888-570-3745
- support@oppositewall.com
- oppositewall.com
3,1
Middel
4 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Product arrived on time as expected
Product arrived on time as expected! Well priced, decent quality. Can't ask for more when buying on line.
16. marts 2023
Beautiful and great quality frames
Beautiful and great quality frames. Amazing customer service. I am very happy with my purchase. Great value for your $.
13. marts 2023
Plexiglass scratches easily
I bought 12 frames in total. My order arrived fast, and well packaged. However, the plexiglass is flimsy and scratches easily. I can see it will not hold well the passage of time, even with careful manipulation.
So, it's a good short-term solution but it will be garbage unless I replace it with a proper glass.
17. marts 2023
Besvarelse fra Opposite Wall
Dear Gabriela Martinez,
Thank you for taking the time to leave a review. We are sorry to hear that you experienced issues with the plexiglass frames you received. We appreciate your feedback and will use it to improve our products and services. A customer service representative will reach out shortly.
Thank you for your purchase, and we hope to have the opportunity to serve you better in the future. Have a good day!
Opposite Wall Team
Quality product, great customer service
The plexiglass was broken (during shipping I presume) in the corner of one of my frames, so I reached out to customer service who were great and super quick.
9. marts 2023
Great customer service!
First set of mats arrived bent so I contacted customer service. They responded very quickly and sent out a new set that arrived within a few days. I’m very pleased with the quality, the cost, and the service. Will certainly use this company again!
8. marts 2023
Besvarelse fra Opposite Wall
Hi Sara,
Thank you for taking the time to leave a 5-star review for Opposite Wall! We are sorry about the damaged order, but we're thrilled to hear that you're satisfied with our great customer service. We take pride in offering a seamless shopping experience, and we're glad to know that we've met your expectations.
Thank you for choosing Opposite Wall!
There was an error with my order and I…
There was an error with my order and I received excellent customer service - issue was fixed very quickly and i'm happy with my purchase.
15. marts 2023
De la Qualité !!
Toujours satisfaite de mes achats. Mon appartement commence à ressembler au musée des beaux arts!! 😅
14. marts 2023
There was damages to my product and it…
There was damages to my product and it happened twice. The team was prompt in shipping out my replacement. Very grateful. Thank you!
14. marts 2023
Great because my order arrived as…
Great because my order arrived as expected, was packaged well (as usual) and was easy for me to assemble and hang. Love your service from ease of ordering to delivery.
10. marts 2023
Behati fly pictures!
10. marts 2023
Altogether a great experience
The prints I ordered look as expected, the quality is great and I love them. They were delivered quickly. Altogether a great experience.
9. marts 2023
Checked All the Boxes
I love the profile and finish of this frame! I looked everywhere for a barn wood, natural looking finish but with a crisp, modern, pretty narrow width. Boom! Great packaging- everything arrived completely perfect!
1. marts 2023
Fine quality prints
9. marts 2023
Besvarelse fra Opposite Wall
Hi Linda,
Thank you for taking the time to leave a review. We are thrilled to hear that you are satisfied with the quality of prints you received.
Have a good day, and thank you for choosing Opposite Wall!
Teintes verdâtres
La couleur est beaucoup plus « verte » que ce que je voyais sur les exemples. De plus, l’effet 3D est pratiquement absent de l’image. Première fois que je suis déçue d’un produit d’opposite wall.
8. marts 2023
Besvarelse fra Opposite Wall
Bonjour Marie-Eve,
Nous vous remercions d'avoir partagé votre avis sur nos produits. Nous sommes désolés que vous ayez reçu une affiche peu satisfaisante. Un agent du service client va vous contacter sous peu.
Bonne journée!
L'équipe Opposite Wall
Great customer service
I had issues with my very first order order — first order did not arrive it was lost in transport. Then the replacement order arrived damaged. Final order arrived perfect and the customer service was fantastic. I would not hesitate ordering again due to the products and the fantastic customer service. Will definitely order again.
28. februar 2023
Besvarelse fra Opposite Wall
Hi Jane,
Thank you for leaving a 5-star! Although we are sorry you received a damaged product, we're thrilled that you're happy with our great customer service. We strive to provide the best possible shopping experience for our customers, and we're delighted to know that we finally succeeded with your order after everything that happened.
Thanks for choosing Opposite Wall and for sharing your positive experience with others!
Frame is solid quality and came quickly!
28. februar 2023
Happy with my first frame!
This was my first purchase from Opposite Wall. I'd been looking for a frame for a large print, and couldn't find any that had the right shade of wood we were hoping for. Opposite Wall did! The price was reasonable, the frame is light but sturdy/well made, and it looks beautiful.
24. februar 2023
Dette er Trustpilot
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