Can’t fault them , had abit of nightmare trying to set up pc, customer service was a dream helped me sort it, then had an issue with the key sorted that for me as well. Highly recommend
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have bought the Microsoft Office package and downloaded it to my machine, however, on trying to open it nothing happens. I have sent messages using the reply option on their original email... Se mere
Ordered MS Visio and Project. Download instructions and Product Keys were emailed within a couple of hours. Both products downloaded and installed with no issues. Products were registered successfully... Se mere
Customer support is a little hit and miss. Ordered Microsoft Project and it worked for a few weeks before it went into compatability mode and required an activation key. Most functionality has... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to OPEN SMART TECH, your trusted partner for all your Microsoft needs! As a dedicated Microsoft reseller, we're here to offer you genuine Microsoft licenses at unbeatable prices. With a wide range of products available for instant download, accessing your favorite software has never been easier – just a click away! Concerned about compatibility or need assistance with installation? Rest assured, our multilingual technical support team is available 24/7 to guide you through every step of the process, whether you prefer assistance in English, Spanish, French, or any other language. At OPEN SMART TECH, we prioritize quality, accessibility, and customer satisfaction above all else. We're proud to provide legitimate licenses at unmatched prices, ensuring a seamless purchasing experience that exceeds expectations. Explore our offers today and discover why we're the go-to choice for tech enthusiasts worldwide. Your Microsoft solution awaits, and we're here to make it a reality!
Kontaktoplysninger
35 Constance Street, London, E16 2DQ , LONDON, Storbritannien
- +44 7 537 146 733
- info@opensmarttech.net
- opensmarttech.net
3,9
God
222 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 3 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very satisfied with the purchase and…
Very satisfied with the purchase and customer service. Had an issue with the installation on a Sunday and contacted the provided number. Had a response within 5 minutes, quickly resolved.
Do recommend!!
13. oktober 2024
Uopfordret anmeldelse
Prompt sale and delivered
Prompt sale and delivered
Useful references to instructions that were clear to follow. Felt let down when the customer service delayed getting back in touch, however the problem was solved and I’m happy with the product
5. oktober 2024
Uopfordret anmeldelse
Quick and easy transaction
Quick and easy transaction. And instant help when the download was being troublesome. Thanks
10. oktober 2024
Uopfordret anmeldelse
My software and access codes arrived in…
My software and access codes arrived in reasonable time, and I was offered assistance with installation should I need it. Thanks.
2. oktober 2024
The on-line support was great when I…
The on-line support was great when I had trouble activating my new Office account.
8. oktober 2024
Uopfordret anmeldelse
Disk Never received
I Paid postage so expected to receive the disk and code. The activation code sent by email had been used several times before, had to activate by phone which makes me think there’s could be a problem with the purchase.
1. oktober 2024
Besvarelse fra Opensmarttech
Dear Customer,
Thank you for sharing your concerns regarding your order. We sincerely apologize for any inconvenience you experienced and want to assure you that we take all feedback very seriously.
To address the issue, we sent you an updated activation key shortly after learning about your concerns. However, we noticed that we haven’t heard back from you yet. We’ve also tried reaching out via email and phone to ensure everything was resolved, but we haven’t been able to connect with you.
Please know that we’re here to assist you and are more than happy to help resolve any outstanding issues. Feel free to reply to this email or reach out to us at your convenience. Your satisfaction is very important to us, and we want to make things right for you.
Thank you for your understanding, and we hope to hear from you soon!
Best regards,
Mark - IT DEPARTMENT
Customer Support
OpenSmart Tech
+44 7 537 146 733
info@opensmarttech.net
Remote installation of MS Project
Extremely helpful, offering excellent support. Many thanks!
7. oktober 2024
Uopfordret anmeldelse
ProPlus 2019
Easy to order online. Easy to download, install and set up from instructions sent.
5. oktober 2024
Uopfordret anmeldelse
Microsoft Office
Excellent service, downloaded software and installed without problems.
26. september 2024
I am just beginning to use a computer
I am just beginning to use a computer, and I panicked thinking I won't be able to use the product, but to my amazement, it was so simple to use, very straight forward.
I installed the product myself.
Thank you.
2. oktober 2024
Uopfordret anmeldelse
quick friendly and successful support…
quick friendly and successful support response.
24. september 2024
Uopfordret anmeldelse
Excellent service and technical help
Bought two codes had a problem with one but they were super helpful and helped me to rectify the problem. Would definitely recommend them to any future purchaser will be using them again
23. september 2024
Uopfordret anmeldelse
Opensmartech
Good value for product purchased.
Clear instructions.
Quick follow up on initial queries.
24. september 2024
Uopfordret anmeldelse
Excellent support
Excellent support, sorted issue effectively and promptly
23. september 2024
Uopfordret anmeldelse
Easy transaction and great customer service
Delighted with purchase. Minor issue with activation code, but customer service very quick to resolve.
19. september 2024
Uopfordret anmeldelse
My experience with Opensmarttech.Having purchased Microsoft Visio…
Having purchased Microsoft Visio software I had a problem activating the software. A quick message to Opensmarttech resolved the problem, and I am now happily using the software which I use to produce my family treesj.
20. september 2024
Uopfordret anmeldelse
No success yet
Hi Opensmarttech, I haven't managed to put Windows 11 on yet, my computer keeps telling me I already have windows 11 on, which I know, but it's an oem version, which is why I needed to replace it. I'll get there in the end, but I'm not that tech savvy, bear with me...
7. september 2024
Besvarelse fra Opensmarttech
Dear Customer,
Thank you for sharing your experience and for letting us know about the challenges you’ve encountered. We completely understand that installing or replacing software can sometimes be tricky, and we’re here to help make it as smooth as possible for you.
To assist you further, we’ve already reached out via email and phone to offer support, but we haven’t been able to connect with you yet. Please don’t hesitate to get back to us at your earliest convenience so we can guide you step-by-step through the installation process and resolve any difficulties you’re facing.
Your satisfaction is our top priority, and we’re committed to ensuring you get the most out of your purchase. Thank you for your patience, and we look forward to helping you.
Best regards,
Customer Support
OpenSmart Tech
+44 7 537 146 733
info@opensmarttech.net
Ordered MS Visio and Project
Ordered MS Visio and Project. Download instructions and Product Keys were emailed within a couple of hours. Both products downloaded and installed with no issues. Products were registered successfully with Microsoft over the internet. Visio had an issue with the licence key. Contacted them and received a new key within about 5mins which successfully activated with MIcrosoft. Excellent value for money. Will use again.
12. september 2024
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.