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Roafly Anmeldelser 154

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TrustScore 4 ud af 5

4,2

Teleudbyder
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Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

I installed the e-sim before I went on holiday. It worked inmediately when we arrived at our destination country (Costa Rica). I've chosen for Roafly because I read that it has the best coverage... Se mere

Bedømt til 3 ud af 5 stjerner

Bought an eSIM for Costa Rica and data was really spotty. At some towns, I couldn’t use it at all. Pretty disappointed with this eSIM coverage. Edit to add: If your product only works 70% of the t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I used Roafly esim in Costa Rica and it worked really well almost everywhere. After activating the esim I couldn't connect to internet, however I contacted the customer service and they quickly repli... Se mere

Bedømt til 5 ud af 5 stjerner

Absolutely amazing experience! At first I was having some issues and then I reached out for help troubleshooting and he stayed on with me till we found a solution, he offered extra data since I used s... Se mere

Virksomhedsoplysninger

  1. Teleudbyder
  2. Rejsesøgemaskine

Skrevet af virksomheden

Roafly eSIM: Instantly access the best local rates worldwide. Say goodbye to high roaming fees and SIM card hassles! Enjoy seamless connectivity on your travels.

Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

154 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 47 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 3 ud af 5 stjerner

Bad coverage

Bought an eSIM for Costa Rica and data was really spotty. At some towns, I couldn’t use it at all. Pretty disappointed with this eSIM coverage.

Edit to add: If your product only works 70% of the time, then I think that my rating was pretty accurate. The 30% of time it didn’t work, well it was crucial and frustrating. Also how can I contact you without having coverage? I see that blaming the client is your customer service standard!

1. april 2026
Uopfordret anmeldelse
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Besvarelse fra Roafly

Hello Sophie,

Thank you for sharing your feedback. We are sorry to hear that your experience in Costa Rica did not meet your expectations.

However, after reviewing your account data, we noticed that you successfully consumed 3.62 GB out of your 5 GB plan (72% usage). While we understand that coverage can be spotty in certain remote or 'dead zone' areas—which is a factor of local infrastructure—reaching over 70% data usage suggests that the eSIM was functional for the majority of your trip.

In Costa Rica, we partner with ICE (Kölbi), which is known for having the most extensive coverage across the country.

We also noticed that our support team was never contacted during your travels. Had you reached out to us while you were experiencing issues, we could have assisted with manual network selection or other technical adjustments to improve your connection in those specific towns.

We aim for every customer to leave satisfied, and we would have loved the chance to help you in real-time.

Best regards,
The Roafly Team

Bedømt til 5 ud af 5 stjerner

Recommend

Easy to install, quite good price and the support immediately helped me with a connection problem that occured. Would book again for thw next trip.

6. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

ROAFLY eSIM CARD and service - awesome!! !!

This is the first time I have used a Roafly eSIM card for international travel. And it won’t be the last. Not only was it the most economical eSIM card available, but the service that accompanied it was truly exceptional. Prompt, professional, courteous, informative - you name it - the assistance was spot on in every way and made this acquisition and activation perfect. From mystery to reality. I used it today for the first time while cycling through the countryside on a Caribbean island and it worked perfectly. Excellent connection, crystal clear reception. Great job and product, congrats, and many thanks.

4. april 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

bad reception

bad reception, my other line wasn't able to connect on wifi calling due to the week reception throughout the trip.
This is not recommended in Costa RICA

3. april 2026
Uopfordret anmeldelse
Roafly-logo

Besvarelse fra Roafly

Hello,

We are sorry to hear that your experience in Costa Rica did not meet your expectations.

In Costa Rica, our eSIM connects to major local networks such as ICE (Kölbi), which generally offer the best coverage in the country. However, due to Costa Rica’s unique geography—including dense jungles and mountainous regions—signal strength can naturally fluctuate in certain areas.

Regarding your mention of Wi-Fi Calling: While modern devices allow routing calls from your primary line over the eSIM's cellular data, this process requires a very strong and stable high-speed connection. If you were in an area with a weaker signal, it would unfortunately prevent Wi-Fi Calling from functioning correctly, as it demands more bandwidth than standard browsing.

We aim to provide the best possible roaming experience, and we would love to investigate which specific areas you visited to share this feedback with our local network partners. Please feel free to reach out to us at support@roafly.com so we can look into this further for you.

Best regards,
The Roafly Team

Bedømt til 4 ud af 5 stjerner

Good, but not always connected

I installed the e-sim before I went on holiday. It worked inmediately when we arrived at our destination country (Costa Rica).

I've chosen for Roafly because I read that it has the best coverage of signal. However few times I could not connect, while my wife did have a connection. She had a simcard from another provider.

Still I am sattisfied with the product I choose .

1. april 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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