Good service until something goes wrong then they just don't seem to care or even bother responding to logged faults. Our broadband has currently been down for 3 days and no one has attended or even a... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Early hours thursday 2am-6am apparently was doing a maintenance.. woke up to no internet 2 days now Still no internet and all open fibre are saying is its been passed on to home telecom to be sorted... Se mere
Engineer arrived and router arrived on agreed date. All ran smoothly and instantly had a great connection with fantastic speeds. The next day however we ran into some problems with the connection. It... Se mere
Virksomheden har svaret
Fibre just came to this area and was eager to leave sky broadband, from beginning to end the service has been above and beyond install was quick, prompt and efficient. Had an initial router issue whic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Kontaktoplysninger
8 Piries Place, RH12 1EH, Horsham, Storbritannien
- 01482680080
- hello@open-fibre.co.uk
- open-fibre.co.uk
Built to handle all your WiFi needs
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good overall experience
I was very nervous about changing from my old supplier as I couldn’t be bothered with the up-evil in particular the thought of having a new fibre cable fitted. After reading the reviews I was put at ease and rightly so. The first guy who laid the cable didn’t get his name as we was away did a perfect job couldn’t tell he had been. The second guy who came to fit the fibre cable to the property, young lad called Harry was polite kept me up to date of what he was doing and cleaned up on completion. My only two small complaints was that I had to chase up the delivery of the router as it didn’t arrive in the morning of the appointment I had to chase main office to be told im next job he would be with me within the hour. 3 hours later I had to chase office again to be told he would be 20 mins. I wasn’t in when he arrived so he just connected the main Ethernet cable and went he was less than 5mins, I requested all booster boxes and other hubs to be connected when I took out the deal obviously they went back on there word. Luckily it was just a case of putting the cables in 🤦♂️The second was I called the office initially to ask if someone could call back to sort out the cables. Whilst on hold it was stated office opening hours was till 7-30pm I called at 6-40pm to eventually receive the message office now closed at approx 6-45. I’m hoping that’s not the signs of things to come. Internet speed is much improved and can safely say it’s a vast improvement. As an improvement please make the connection one visit why the need for two is beyond me. Unfortunately that cost you a star.

Besvarelse fra Open Fibre
Brilliant service and amazing guys from…
Brilliant service and amazing guys from the ms3 team and all workers involved in fitting my Internet and doing such a good job no mess clean and tidy absolutely outstanding 👏

Besvarelse fra Open Fibre
Professional installation and lightning…
Professional installation and lightning fast speed at half the price of KC. Would highly recommend.

Besvarelse fra Open Fibre
Brilliant company i switched from kcom…
Brilliant company i switched from kcom , had me up and running straight away!
Very fast on the installation. Very nice set of installers aswell.
Went for the 1000mbps and is running superbly around 995mbps. Never had a issue with them since! 👼
Had the 900mbps and paying £70.00
And was only getting around 650mbps,
Getting 100mbps extra and saving money!

Besvarelse fra Open Fibre
Great sales service
I contacted Open Fibre about their service because I was looking for a new provider. They answered all my questions without a hard sell and seemed as interested in me as I was in them. Their prices are more than competitive and they after a 24/7 support option which is ideal for me and my working times. I can’t wait to get the system up and running.

Besvarelse fra Open Fibre
Start to finish really smooth!
From start to finish, I ordered through MS3 who recommended open fibre. I went for the 1000mbps upload and download due to sending huge files for work and gaming a lot. We had one installation to get the fibre line connected to the house, they came across and needed to do a little digging. I was a little scared but they had everything filled back in and back to normal within about 20 minutes. Couple of days later on my appointment day I had two engineers, one from MS3 to install my ONT (inside box) which was quick and easy and they asked where I'd like it to go etc. The second engineer, who was amazing (he was called Luke), came over to set my router up, make sure the speeds were good to go and then we chatted about my setup and how much different it will be. Overall really smooth, I was a little worried but everything was installed without any hitches and I just downloaded warzone in literally 6 minutes!!!

Besvarelse fra Open Fibre
Open fibre network (WiFi) 5star
The work by the ms3 guys was very neat and quickly done. Then WiFi Luke from open fibre came round and had me connected in the blink of eye, we did a WiFi speed test before he went and was happy with the results.

Besvarelse fra Open Fibre
I'd like to thank ally and all the…
I'd like to thank ally and all the staff at open fibre they connected me up and the service I got was so outstanding if I needed to no anything all the staff are there to help sort it out the work was done to a very high standard and as quick as possible with no mess at all I would highly recommend this broadband company to any one who is thinking of getting it speed is absolutely spot on keep the good work up and a big thankyou to ally he's just so polite and a gentle man 5 star +

Besvarelse fra Open Fibre
Friendly and professional staff
Friendly and professional staff. Good service, fast and stable Internet.

Besvarelse fra Open Fibre
Great customer service
Great customer service, immediate response and above and beyond support. Nice one WiFi Luke, spot on job! 👍 Internet speeds are great and consistent.

Besvarelse fra Open Fibre
The change over from kc was swift n no…
The change over from kc was swift n no problems at all..luke kept in touch snd was really helpful and made it stress free..definitely recommend open fibre.

Besvarelse fra Open Fibre
Highly recommend
Highly recommend, fast internet and very fast and helpful tech support.Many thanks for Sharlot for help

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Fantastic service
Fantastic service, no issues from start to finish. Thanks guys

Besvarelse fra Open Fibre
Excellent
Made the switch to Open Fibre after years of being with KCOM. They are a brilliant local company, Aly set everything up for us.
Highly recommend Open Fibre, speeds are great with no dropping out like we used to get with KCOM. The price is over half of what we were paying and we don't need to pay for a landline that we don't use.
Install was easy, MS3 laid a new cable in our garden and you can't tell that the work has been done.

Besvarelse fra Open Fibre
Pre-install :)
I haven't yet received the service, my install isn't for a couple of weeks yet, the price and promised service though is brilliant.
The rating is based solely on experience so far, I provided all details to a chap and advised contract info would be with me in a couple of hours. 3 days later I called to query it and had to provide a few details regarding the offer I was given. Not the end of the world but not the perfect start. I am however, confident the product will do what I need and give me both the speed and coverage required.

Besvarelse fra Open Fibre
Highly recommend
Highly recommend, fast internet and very fast and helpful tech support.

Besvarelse fra Open Fibre
Open fibre came 22nd June installed…
Open fibre came 22nd June installed cable for internet had to cut across lawn but it was so neat and tidy when finished you couldn’t see the join.
Came 23rd June connected cable fitted router connected my landline. Absolutely brilliant.
Highly recommended

Besvarelse fra Open Fibre
Open-fibre.co.uk 500 Mbos £32.99 this…
Open-fibre.co.uk 500 Mbos £32.99 this is really good for me on my Xbox SERIES XBOX X with lots of XBOX SERIES XBOX S and PS5 and LG ON TVS

Besvarelse fra Open Fibre
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