Online Cigars Anmeldelser 764

I have always some problems with parcel but Reachel do sorting for me everything makes me happy
Thank you to you Reachel 🥰🥰🥰🥰

I have ordered twice now from online cigars in 2025. My first order was Flor De Oliva box of 25 and really firm cigars so no draw from them. I then ordered AJ Fernandez Cameroon Gordo and same issues, really poor draw and little smoke output. I store my cigars in a humidor with a hygrometer at 20C and 65RH. I have Boveda packs in and they are in a dark room closet. I advised Onlin Cigars and they said store for two months in humidor till they are in good quality, which I have but still the same issue. Poor Quality cigars. I wonder if they are getting old stock from suppliers.

I received the box of cigars approximately two weeks after the order. Very efficient with delivery and condition of the cigars. So I placed a second order within a few days after receiving my first order.
Thank you.

great people great cigars and great management who understands customer requirements.

Never received the cigars. Have no idea where they are

Should be more clear with added custom tax all thow not your fault as you can’t tell how much will be added

Always deliver what we order. It will be great if can provide more discount for customer like me that order once a month

Ordered and delivered to east coast of USA in 8 days. You really can't get better than that in these times. Cigars arrived exactly as expected.

Thank You!

Package appears to be confiscated

I recently ordered a box of Rocky Patel Connecticut cigars, but unfortunately they didn’t meet the usual high standards I’ve come to expect.

I reached out to the team, and James responded quickly and professionally—he refunded both the cigars and the customs fees without any hassle. That kind of customer service really stands out.

I placed another order soon after, and just like all my previous purchases, the cigars arrived perfectly packaged and in excellent condition.

Sometimes things don’t go perfectly, but what matters is how a company handles it, and this team always goes above and beyond to make things right.

That’s why I keep coming back!

Thanks

Great product, packaging and fast delivery. Class all around.

fast delivery and trustworthy

Double charged my order onto my credit card. Company response was not their fault… nonsense!! Furthermore, my Order was for a gift to a friend.. when ordered I was concerned about delivery to US and asked about that. I was told by customer service that they never have a problem with customs, so do not worry. Long story short.. since my order had not arrived in the time company said it would be (which would have been in time for me to give the gift), I checked tracking and saw that customs had tried to reach the company, couldn’t and abandoned the order. So obviously the order was not being delivered to me! I asked for a refund. Company didn’t do it. I had to file a dispute with Mastercard. I Keep receiving email from company with excuses why this is unusual… now months after I placed the order. When placed this order, I needed it for a gift .. that time has passed. I purchased an alternative gift. This company should do the right thing .. not dispute my request made to Mastercard to delete this charge made to my account!!!

I didn’t get the order

I have not received my cigars yet so there’s basically nothing to review once I receive my cigars. I will send you a better review.

I have to say my first experience with Online Cigars has been superb. Rachel & Ruth answered my email questions immediately and gave me updates throughout my delivery to Dubai. I cant recommend Online Cigars enough. I will definitely be ordering again!! 10/10

Great cigars (Flor de Oliva). Import charges to UK (140%) makes them very expensive. Brilliant service from Online Cigars.

订单完成的很满意，收到的雪茄状态不错，以后还会继续购买

Great loooooved

Excellent website
John england