Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Grrrr. I spent ages trying to get the required 2000 points only to have the reward Claim rejected Evidently they are scum Avoid until they get things in order' 1 verify user's id first 2 verify... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I have nothing negative to write as my experience has been so good. The surveys I receive are easy and quick and as long as I pick them up in a timely manner I get enough to add to my balance. Also... Se mere

Virksomheden har svaret

Bedømt til 4 ud af 5 stjerner

One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.

Virksomheden har svaret

Virksomhedsoplysninger

  1. Analyseinstitut

Skrevet af virksomheden

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Redeeming problems with Safari Browser

I'm Apple based and use the Safari Browser. When trying to redeem my points, I do not get the pop-up asking for my bank account details. Contacted Rachel who quickly recovered my points along with a few missing ones. Many Thanks. However, have to use a different browser to redeem?? A nuisance!

15. september 2025
Uopfordret anmeldelse
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Besvarelse fra OnePoll

Thanks for your review. The system is supposed to work on all browsers so we will check with the app designer. Great we sorted everything out so quickly

Bedømt til 5 ud af 5 stjerner

Fab surveys fast quick punchy questions…

Fab surveys fast quick punchy questions inspiring motivating payout good plenty of surveys one has to ge quick professional fab layout topics themes contemporary relevant somethin for everyone points generous too fab

5. september 2025
Uopfordret anmeldelse
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Besvarelse fra OnePoll

Thank you for your review. Thank you for your help with our research

Bedømt til 5 ud af 5 stjerner

Great company

Great company, pay promptly and customer service is not bad either. Very professional and prompt

2. september 2025
Uopfordret anmeldelse
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Besvarelse fra OnePoll

Thank you for your review. Thank you for your kind words

Bedømt til 5 ud af 5 stjerner

Extremely helpful staff

Extremely helpful staff who go out of their way to ensure client's needs are satisfied.

29. august 2025
Uopfordret anmeldelse
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Besvarelse fra OnePoll

Thank you for your review. Fantastic Customer service is very important to us and its great we provided it here

Bedømt til 1 ud af 5 stjerner

Dont bother they just block you

Blocked without warning fail one quality check accidentally and you get blocked. I will be investing my time with more worthwhile companies seem to want ID which is weird request to make after almost year doing the surveys. No loyalty to users. Reading lot of reviews this companies seem to block and request ID a lot. Should ask for id on signup not a year or so after.

26. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. You would not have been blocked for one quality check failure, there will be more. We ask for ID when we receive conflicting information to verify the person is who they say they are and that the information they have provided is correct. You are within your rights not to verify who you say you are but without this you will not be unblocked.

Bedømt til 5 ud af 5 stjerner

Reward query

I had a query regarding a reward payment going back over twelve months so I contacted Onepoll and I received a very prompt response from Rachel who provided me with the information I wanted in double quick time. Excellent Customer Service, I will more companies were as good.

27. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. Our members deserve the highest quality Customer Service so we are happy we could provide that here.

Bedømt til 5 ud af 5 stjerner

Excellent customer service from…

Excellent customer service from Onepoll, Rachel answered my query in good time and with indepth knowledge.

26. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. Great that we could respond so quickly and accurately. Thank you for your help with our research

Bedømt til 4 ud af 5 stjerner

Account was blocked

Account was blocked, as seems to be the case with many people lately. I contacted customer support to be told it was blocked due to more than one account at this IP address. My husband has an account and we didn’t realise that this would cause an issue. After providing my ID and proof of UK residency, my account was reinstated.

However, we received no prior warning or notification that our accounts were going to be blocked, nor could I find any contact details for customer services when I received the “blocked” message in the login page. Luckily I had their email address already from previous correspondence, but other people might not have this.

7. august 2025
Uopfordret anmeldelse
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Besvarelse fra OnePoll

Thank you for your review. The contact details of members@onepoll.com are on all of the communication we send to members. We don't warn people that their accounts are to be blocked if we identify a potential issue. Where genuine members are caught up in our security checks we try to reinstate them as quickly as possible once their accounts are verified with ID. Thank you for your help with our research

Bedømt til 5 ud af 5 stjerner

Rachel is the most efficient advisor of…

Rachel is the most efficient advisor of any of the surveys I complete. She always replies by return with positive support, which makes One Poll a pleasure to work with!

13. august 2025
Uopfordret anmeldelse
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Besvarelse fra OnePoll

Thank you for your review. We always want to give our members the best possible service as we know that is what they deserve.

Bedømt til 1 ud af 5 stjerner

Poorly Paid Surveys

This looked quite good at the outset a £5 welcome bonus and a £20 cashout level.However the (infrequent) surveys are 10p to 20p per survey and on this basis it would take the best part of a year to get to £20 given how poorly paid the surveys are.There are other much better survey companies about so I wouldn't recommend Onepoll.

12. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. Thank you for your help with our research. We offer multiple surveys a week to members and conducted 240K surveys last month from our UK panel. Not sure why you received so few.

Bedømt til 5 ud af 5 stjerner

Excellent service and support

I had my account deactivated due to some simple errors-when informed I verified my ID with one poll,with an explanation, and the account was reinstated. The speed and quality of support given by Rachel Knight was exemplary. Thank you,

11. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. Great that we were able to sort the query out quickly and accurately

Bedømt til 5 ud af 5 stjerner

Top customer service my query…

Top customer service via Rachel. my query resolved immediately surveys are regular and short and easy to do.

11. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. Keeping our members happy with great customer service is very important to us. Glad we provided it here

Bedømt til 1 ud af 5 stjerner

Please be aware and stay away of this company

Please be aware and stay away of this unethical company. I have contacted MRS about this company. STAY AWAY! I will upload my email conversation between myself and them. They block you for no reason. This is my first review as I do not leave reviews but need to on this unethically trading company! This is the only company which asks for two forms of identification and once sent they say sorry your account remains closed. Please stay away!

11. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. We take our membership of the MRS and all the other affiliations we have as these support our desire for the highest quality data. If you have been locked there will be a reason and it would have been given to you when you contacted our members help desk. You would have been offered the chance to confirm your identify which I presume you chose not to do. This is why the account remains closed

Bedømt til 5 ud af 5 stjerner

Swift Agent Response, Quick Turnaround Time!

I have had a survey on my dashboard for more than 4 weeks now and it seems like a plaque that wouldn't go away. However, I reached out to the customer service and was helped by Rachel who did explain what was the cause of the error and went as far as assisting to get rid of the unwanted survey from my dashboard, and I can't do nothing but to sincerely thank her and show my gratitude too.

8. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. Great that we could help so quickly.

Bedømt til 1 ud af 5 stjerner

Very disappointed I have been enjoying…

Very disappointed I have been enjoying doing surveys but realised today not had any invites so logged in to find deactivated
Not even a email from them to say this had happened. I emailed them as I have done a lot of surveys to find out they think I'm a fraudulent person!!! Said they want picture id me holding picture id and proof of UK residency NOT A CHANCE if you don't have the decency to tell me if issues I'm sure it's a ploy not to pay out BEWARE !!!!!!

6. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. We take many steps to ensure that our data is of the highest quality. If we identify possible quality issues we ask for identification. Whilst you don't have to provide it this is the way that we confirm that somebody is actually who they say they are.

Bedømt til 5 ud af 5 stjerner

Always helpful

My account was suspended and I was most concerned about it. I emailed Rachel and she was doing her best to help me to recover it. Rachel has help me in past with sorting payments out too, incredibly helpful! I love One poll because they are genuine survey company, no false promises of million pounds per survey and you can leave your day work, but real surveys averaging at 20 pence per survey which mounts up incredibly quickly, interesting subjects an hopefully our will help to improve in this world! Thank you

5. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. We do our best to say what we do and do what we say. We value and appreciate the help all our members give us and try to make the whole survey process as good as it can be

Bedømt til 5 ud af 5 stjerner

Can not fault

I have been a member of a panel for a number of years
Surveys are loaded regularly.
Reward level is £20. Easy to attain.
Excellent customer services who respond properly within 2 hours.

4. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thanks for your review. Thank you for your help with our research

Bedømt til 5 ud af 5 stjerner

Blocked account

Went on auto pilot whilst laying on my sun lounger checking emails and was blocked.
Rachel Knight replied to emails promptly and courteously explaining the reasons for not being able to access my account. When ID was provided account was reinstated. Perhaps there could be a “holiday button” which freezes account whilst out of the country? I am sure there are lots of us that complete surveys daily.

4. august 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thanks for your review. Apologies for the problems you had. This is something we will look into doing as we are aware that our members love doing surveys so much they do them whilst away. Unfortunately we don't have the ability to do that currently but we have asked our software suppliers if it would be possible.

Bedømt til 1 ud af 5 stjerner

I would Say that There are Many Forms…

I would Say that There are Many Forms of Scam, but you see this Onepoll, they use a verified name to Scam People, I know many survey sites that Pays Very well and Don't lock people out especially when they place withdrawal, you all that are Giving Good reviews about this web, You're the Cause, Because I believe it's either , Onepoll employees create Trustpilot accounts to give themselves good reviews and nothing more, How can you reject my Payment after Working Hour, and after I have placed for payment, I saw their email, I was heart broken, my sweat and believe and hard work, believe it or Not, You can No longer request for payment without being rejected by the administrator, So those active users ,just know that Your Payment will not be precessed without You providing your Personal details

23. juli 2025
Uopfordret anmeldelse
OnePoll-logo

Besvarelse fra OnePoll

Thank you for your review. I am sure that TrustPilot would take issue with the unsubstantiated and baseless accusation that the numerous 5 star reviews we have received from our loyal and honest members were created by our employees. Without any way of identifying your account from the information available here I cannot comment on the account details except to say that we only block accounts when we have reasonable grounds to suspect potential fraudulent behaviour. The reasons would have been explained by the help desk had you contacted them. As an aside we paid out over £30K to 1500+ members last month. Honest members will always get paid by us.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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