contacted O’Neill Wetsuits to activate the warranty for a defect in the neck area of my son’s wetsuit. It has now been more than a week and a half, and the only response I received was a vague m... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Relatively expensive delivery fee - £6.95 for allegedly 48hr Royal Mail - yet delivery takes longer. Fee to return items is £2.95 which is a bit unfair particularly if items are not as described... Se mere
Being a watersports guy all of my life, Windsurfing', Now 64yrs young""" O'Neill, wetsuits - clothing. I have found to be purposeful stylish and durable, Living in the North East of UK, Northumberla... Se mere
Order was a tie dye hoodie. Delivery to UK was quicker than expected as I believe they are in the Netherlands. The hoodie is really nice. Bright vibrant sky blue with white tie dye effect. Soft feelin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
O’Neill, the original California surf, snow and lifestyle brand, was founded in 1952 when a young man named Jack O’Neill took his unstoppable passion for surfing and used it to battle Mother Nature. Jack’s initial vision of producing functional and innovative board riding products continues to lie at the core of everything the company does. From the first neoprene surf wetsuit and board leash to the world’s first stitchless board shorts. O’Neill will always be committed to growing its reputation as one of the world’s leading youth lifestyle brands based on being the First Name in the water.
Kontaktoplysninger
Oosteinde 32, 2361HE, Warmond, Holland
- support@oneill.com
- oneill.com/gb
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Coat is brilliant!
I bought a new coat in the sale for my daughter after her original winter ones zip broke. This one is fantastic! Waterproof, long length and has a hood. It looks brilliant and was a real bargain.
Loved my hoodie
Great price in the sale and items are…
Great price in the sale and items are quality!
First time online shopping for O’Neill…
First time online shopping for O’Neill products. Easy to navigate website, quick delivery and good communication on despatch and delivery information
Brilliant.
Delivery
no tracking order given at the time of dispatch from warehouse had to wait until evri emailed saying delivery was on way
Great product great delivery.
Really good stuff👌
Great quality as always, all fit perfectly, fast delivery, recommend!💯
Ordered and never arrived
Ordered and never arrived. Tracking shows that it didn't arrive...messaged support and no reply whatsoever.
If not refunded soon I'll have to contact my bank for a chargeback.
Very disappointed
Always brilliant service
Always brilliant service, from point of ordering to delivery. We love your products.
I think I ordered the ordered the wrong…
I think I ordered the ordered the wrong size.how long is it before I can send it back?
Love my fleece!!
The shipping took some time but this information was already stated on the website. I absolutely love the half-zip fleece in raven that I bought. It’s my favourite, I wear it daily!
Long delivery time
Nice shirts and the fit is good too. However, considering the pricy delivery cost, took far too long to arrive.
Sizing, returns, delivery
I'm a size 12 and even allowing for sizes being a bit small, the M doesn't fit. To return the item, I have to wait 30 days for refund. Delivery person took photo of attempting to post through letter box, but then just left it outside the door, on a wet day. Altogether, unimpressed and wouldn't buy from this retailer again.

Besvarelse fra O'Neill UK
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







