Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

The best .helped from simple return to abn return now 3rd year.response times great answer all questions even help me learn as well as I go along.recommend to anyone who needs to do tax returns or any... Se mere

Bedømt til 5 ud af 5 stjerner

Big thanks to Albert at One Click who has done my tax returns for the last 4 years. I am a sole trader with multiple income streams (including international), so I have always found doing my... Se mere

Bedømt til 1 ud af 5 stjerner

This is my first time doing a return in Australia, and saw these guys posts all over FB and looked like the best , fastest way to receive my refund. Infact it's been the worse , despite ATO confirming... Se mere

Bedømt til 5 ud af 5 stjerner

Don’t know why I haven’t been doing it this way for years, took about ten minutes on the phone and my return estimate went from me owing ATO to getting about a thousand back. I work from home due to p... Se mere

Virksomhedsoplysninger

  1. Software til at udfylde selvangivelse

Skrevet af virksomheden

Taxes, Health Insurance, Wills — We know how time-consuming and tedious Life Admin can be. Our app is a fuss-free digital finance solution offering people a much simpler way to organise, track and manage all Life Admin from one convenient dashboard.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

508 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Barkly shire council

I want to check my ATO for Barkly shire council

28. oktober 2022
Uopfordret anmeldelse
One Click Life-logo

Besvarelse fra One Click Life

Hi Dianne, if you can get in touch with the team directly via email (hello@oneclicklife.com.au) or phone 1300 707 117 we'll be able to answer any questions you have. Cheers

Bedømt til 5 ud af 5 stjerner

Nathan ❤️ is life saviour

Nathan ❤️ is life saviour! I've been told from ETAX ACCOUNTANTS that I was owning 3186$ ....
Today I've received a phone call from Nathan telling me that I'm not in debt at all ,instead I'll receive some money! After dealing with Etax for more than a month it took 10 minutes to Nathan to figure all this out. He was really polite , cool helpful and funny.
Dude u just made my.day!
Thanks again for your help and the very good news ! I wish u all the best, and I send u love love love and more love!
Thanks! Deb

25. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

good experience

Simple and easy process, friendly staff and got a quick return. Very pleased with the service. See you again next year.

18. juli 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Terrible and please avoid it.

Terrible and please avoid it.
I had made an account and before including any information, I decided to do my taxes with the ATO. A few weeks later, I receive an email stating that I owe them money? Absolutely not. They did not do my taxes in any sense and I was unable to delete my account due to the confusion at the time. I gave them no information of mine so they had no right to do anything without my knowledge. Complete and utter scam and go to a company or website that will help you with your taxes properly.

20. maj 2022
Uopfordret anmeldelse
One Click Life-logo

Besvarelse fra One Click Life

Hi Jade, thank you for contacting us and raising your concern, however, I cannot verify you on the system, can you please contact us at hello@oneclicklife.com.au so we can investigate this further for you. Thanks

Bedømt til 1 ud af 5 stjerner

AVOID for anything more complex than a basic return. Don't use these guys for anything other than the software. They ARE NOT PROFESSIONAL TAX ADVISORS!

Had some complex tax affairs to be sorted out and unfortunately made the mistake of engaging OneClick.

They are a software company and not a professional tax advisor. Communication is beyond just poor, they provide no advice as to how to manage tax optimisation and their service to negotiate any penalties with the ATO are non-existent. In fact you would be MUCH better off picking up the phone yourself. Your assigned rep will not be contactable by phone and will not give out mobile number. They do not care about optimising your outcome, just charging for entering numbers in their software.

Avoid for anything more complex than a simple PAYE return.

Edit response to below comment on 9 June 2022:

The problem was not with your phone system.

In fact even when in contact with Nathan, the Managing Director of this business - on his mobile phone - who promised to "look into" the issues and respond with at least an explanation for the appalling service I received. I STILL got no response or answer after chasing him 6+ times over 4 days when he knew I was leaving the country. Your accountants may know the tax rules, but part of the service is effective communication with clients and on this topic, your organisation has FAILED DISMALLY in each my interactions with EVERY ONE of your staff members I interfaced with.

25. februar 2022
Uopfordret anmeldelse
One Click Life-logo

Besvarelse fra One Click Life

Hi Jon, thank you for contacting us and raising your concerns. Our accountants are highly qualified & capable of more than PAYE returns. Unfortunately we did have some issues with our phone systems, but have since rectified. If you can please contact us by emailing hello@oneclicklife.com.au, we are more than happy to discuss. Thanks

Bedømt til 1 ud af 5 stjerner

BIGGEST SCAM!

BIGGEST SCAM!! DONT USE!! I’m an 18 year old, and so naively lodged my tax return with One Click. A really easy process to begin with which made me believe that it would be a trustworthy process. After a couple weeks I received my receipts from the ATO that my tax return had been deposited but I was yet to receive any payments. Come to find out it had been deposited into a random account! I’ve tried to contact them several times. NOTHING. Biggest regret, honestly just lodge your tax yourself. Hope they feel great after scamming $900 out of a 18 year old

10. januar 2022
Uopfordret anmeldelse
One Click Life-logo

Besvarelse fra One Click Life

Hi Erika, thank you for contacting us and raising your concern, however, we can see there was an issue with the details that you entered into your lodgement. We can see on the system that it was rectified, funds refunded & the lodgement fee only charged. Can you please contact us at hello@oneclicklife.com.au so we can investigate this further for you. Thanks

Bedømt til 5 ud af 5 stjerner

I can’t thank them enough

I can’t thank them enough! I did my tax 2 weeks ago “late I know”! But today I got a warning letter from the ATO for an unlodged tax return in 2017 and could be fined?!?! I called the office and spoke to “A” couldn’t quiet understand his name his name but turns out he already sorted this for me and they will just send a bill at the end of the month. Can’t thank these guys enough as o couldn’t afford the fine when I didn’t even know I had to do a tax return for 2017 when I only worked part time as a student! Thank you thank thank you!

17. november 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Just randomly got a statement saying I…

Just randomly got a statement saying I owe them money, and the only option they have is by eftpos payment to a bsb/ acc number
Account name under some mobile busines.
SO LEGIT !! 😂😂

1. november 2021
Uopfordret anmeldelse
One Click Life-logo

Besvarelse fra One Click Life

Hi Feifei, thank you for contacting us and raising your concern, however, I cannot verify you on the system, can you please contact us at hello@oneclicklife.com.au so we can investigate this further for you - thanks Rob

Bedømt til 5 ud af 5 stjerner

Very impressive & easy

Pretty impressive. I just completed a tax return in 5 minutes. The process was sleek and easy. Income already in there, there was something there for pulling in expenses and the system showed me an estimate at the end.. which was more than I expected and more than previous years. V happy. Will now be doing a will with these guys too!

14. oktober 2021
Uopfordret anmeldelse
One Click Life-logo

Besvarelse fra One Click Life

Thanks for reaching out Dan and leaving a review. We like to think our system is sleek, easy and awesome to use! We are happy you liked it and you got a bigger than expected refund and great that you are doing your will, Adulting has never been easier!

Bedømt til 1 ud af 5 stjerner

*CAUTION* Please Read

Please do not be fooled by the first stage that says $0 cost!!!
I am a 16 year old... CHILD
That was scammed, I completed the forms and was happy to be getting my $70 of tax back.
I later received an email, saying that I owe $99 for simply using their website.
I am loosing more money then I am gaining. This is an absolute joke stealing naive childrens money. There was no warning stating you that I may not profit from this tax return and signing up had no information about having to pay.
I am disgusted, and all I want is for this taxation department to get rid of my details and cancel the return...

14. oktober 2021
Uopfordret anmeldelse
One Click Life-logo

Besvarelse fra One Click Life

Sorry to hear you are unhappy with the fees Chole. We understand you may not have seen the fees on our sign-up page and that this is frustrating for you. Our pricing is listed on our website as well as all registration pages. ‘$0 upfront fees’ is listed as we don't charge any upfront fees as we only charge a fee once a tax return is lodged, which is taken from the refund. Our pricing is listed where this messaging is used to ensure clarity. We do apologise for any misunderstanding - If you would like to discuss the matter further then please don’t hesitate to email hello@oneclicklife.com.au or please give us a call on 1300707117. Thanks - Marc

Bedømt til 1 ud af 5 stjerner

Sting you 100 dollars after you pay $99

Paid my tax return and done which was 99 dollars. After 4 months they say that I owe them 100 dollars out of no where? They even send out a statement to my email address, saying that it is 20 dollars for each year, for 2016 2017 2018 2019 2020 tax return which I DID NOT DO IT WITH THEM!!!

4. oktober 2021
Uopfordret anmeldelse
One Click Life-logo

Besvarelse fra One Click Life

Thank you for contacting us Calvin. We only invoice for work that has been completed by one of our number geek accountants. If you have already paid for completed tax work, then it may be a simple system error. Please can you email your details to hello@oneclicklife.com.au and we will investigate this further for you, many thanks - Marc

Bedømt til 1 ud af 5 stjerner

Got an email saying I owed $20 4 months…

Got an email saying I owed $20 4 months after doing my tax back and I payed their regular $99. So why the hell are they charging me $20 out of no where??

4. oktober 2021
Uopfordret anmeldelse
One Click Life-logo

Besvarelse fra One Click Life

Hi Pim, thank you for reaching out. We only invoice for work that has been completed by one of our number geek accountants. If you have already paid for completed tax work, our apologies, this may be a simple system error and easily rectified. Can you please email your details to hello@oneclicklife.com.au and we can investigate this further for you, many thanks - Marc

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

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Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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