Excellent communication and service. My car is in for repairs with One Call currently and has issued me with a courtesy hire car. When speaking with Nathaniel (NL3) he very kindly arranged for a big... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Getting through to the right department proved an issue despite calling the number left on my voicemail, however I spoke to ‘James’ who was clear and helpful with what my next steps were for my claim!... Se mere
The call was good in that I was shaken and upset by the situation with my neighbours clearly trying to pin the blame on me, even though the car was clearly on my land and parked sensibly. I did not en... Se mere
JD1 such lovely guy, spoken to him through interper relay video, meself as deaf person he was very calming, patience and very understanding. Love this service. I was bit nervous as its my first time... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities. We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited. With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims. Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet. Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us. Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction
Kontaktoplysninger
Jupiter, First Point, Balby Carr Bank, DN4 5JQ, Doncaster, Storbritannien
- 0203 738 7300
- onecallclaims.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Put my mind at rest
Put my mind at rest , regards my claim and the procedure.
Good experience
Having not made a claim for around forty years I found the staff very knowledgable and helpful.
One Call Claims
One Call Claims dealt with my query regarding a rejected cheque from a third party insurer reasonably quickly and efficiently .
Fran was very professional five star…
Fran was very professional five star review for being so helpful
From Samina
Clear and polite advisor
Clear and polite advisor. Friendly and patient BB5
Helpful and Friendly staff
The staff were all very friendly and helpful. I could ask as many questions as I wanted without feeling I was wasting their time. I understood perfectly what I had to do and what would happen next. Thank you One Call
Helpful, friendly, considerate
Alesha was very helpful, accommodating and understanding. She answered my questions to the best of her ability, was polite, friendly and did not make me feel like she needed to rush my call despite having calls waiting.
I spoke to EB8 regarding an issue I had…
I spoke to EB8 regarding an issue I had and she resolved it immediately. She was very helpful and professional
Once again great service from this team…
Once again great service from this team today I spoke to SO7 and he was very helpful passing me through to Lucy and she was brilliant again THIS IS A FIRST CLASS TEAM
frustrated…
tried ringing main number after getting bill from storage company ! phone beeps twice and cuts off ! as if i have been blocked ! my car is beyond repair ! i managed to go on live chat online ! and talked to tegan TP8 who ! was very helpful ! even saying my cds would be sent to my adress
Efficiently dealt with thank you
Great service from Will ( WW2) sorted…
Great service from Will ( WW2) sorted my enquiry out straight away
Why do I have to speak to at least 2…
Why do I have to speak to at least 2 operators giving the same information and being held on the call waiting to keep being put through only to be told I am not able to get the information about my premium increase if I proceed with my claim. I then am unable to even speak directly to my insurance company Yoga Insure as they have no phone number or email address it is all no reply. It is quite disgusting how insurance companies now operate it is clearly only to make more money paying several salaries when one agency only the actual insurance company is needed. This system of everything electronic is truly inefficient and not customer friendly. You really should be ashamed of the way this industry has evolved
The lady on the claims line was very…
The lady on the claims line was very polite and helpful
VERY HELPFUL
LN3 very helpful and informative
LN3 very helpful and informative. Phone call took 45 minutes overall. Phoned after online portal jammed.
James from customer service has been…
James from customer service has been very helpful. Thank you
DONT INSURE WITH THEM STAY CLEAR
Wouldn't waste my time insuring with them again
I had an accident when a tree branch landed on my car in 2021 i was taken to hosp car was a write off i got paid out £666 for the car an had to pay policy back £514 I got £154 for my car in all I got no injuries payout they refused to make the land owner pay up nearly 5 yrs later I am still paying this off an no payment for injuries
There no worth it i didn't hit the tree it hit me while driving on a main Rd
Why do we pay insurance if we're treated like shit also they dont have telephone numbers all done online which I hate doin I like to speak to the person
I will not remove this from here its all true
The caller was very professional and…
The caller was very professional and patient.
JG6 handled all questions promptly and…
JG6 handled all questions promptly and professionally
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