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One Call Claims Anmeldelser 

17.312
•
TrustScore 4.5 ud af 5

4,6

Penge og forsikring
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent communication and service. My car is in for repairs with One Call currently and has issued me with a courtesy hire car. When speaking with Nathaniel (NL3) he very kindly arranged for a big... Se mere

Bedømt til 4 ud af 5 stjerner

Getting through to the right department proved an issue despite calling the number left on my voicemail, however I spoke to ‘James’ who was clear and helpful with what my next steps were for my claim!... Se mere

Bedømt til 5 ud af 5 stjerner

The call was good in that I was shaken and upset by the situation with my neighbours clearly trying to pin the blame on me, even though the car was clearly on my land and parked sensibly. I did not en... Se mere

Bedømt til 5 ud af 5 stjerner

JD1 such lovely guy, spoken to him through interper relay video, meself as deaf person he was very calming, patience and very understanding. Love this service. I was bit nervous as its my first time... Se mere

Virksomhedsoplysninger

  1. Penge og forsikring

Skrevet af virksomheden

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities. We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited. With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims. Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet. Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us. Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

17 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(17.312)

2.077 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 4 ud af 5 stjerner

Customer service was very good

Customer service was very good. DR4 was very clear, and the information he gave me was easy for me to understand.
I would have liked paperwork sent to me in the post, but most was sent by email which i find very difficult, but this was not DR4 fault. I also would have liked to be able to speak to someone rather than live chat for existing claim later in the day following conversation with DR4. Again this is not DR4 fault.

4. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

FO1.

FO1 handled my call and put me through to the engineering team both of whom handled my call in a professional manor.

3. juli 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Tried to start a Claim with Agent PS3 Onecallclaims

Tried to start a Claim with Agent PS3, she said she would call back in 10 mins ... that was several days ago ...now my portal won't allow uploads ... claim is incomplete and in limbo ... and once a claim is started .. you can't talk to a agent .... VERY POOR for Onecall .. meanwhile my vehicle if off road ... through no fault of my own ... other than using onecall insurance ... absolute disgrace of service from them

30. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

After making a non fault claim I have…

After my mum made a non fault claim she found the process difficult because of having to use a portal system rather than being able to speak to someone.
When the portal system failed I tried to help her and we used the web chat and was put through to advisor CB3 (Charlie) who was very helpful and friendly. She’s not yet been able to complete the process but Charlie has helped us to understand what she needs to do next and provided us with the information for it. We left the chat feeling more confident. Thank you CB3!!

2. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I have had to make several calls to One…

I have had to make several calls to One Call Claims in the past month and this lady LH2 was extremely helpful. She took the time to read through my extensive notes and take action on what was outstanding. I came off the call feeling like I had been heard!

1. juli 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

A serious lack of communication from…

A serious lack of communication from the garage side
I constantly got shifted from pillar to post
Got told different tales everytime I rang
Empty promises of emails or phone calls
I rang to make an official complaint and have not had a reply

30. juni 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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