Worst email marketing platform in the world. There is SO much basic yet ESSENTIAL functionality missing that it renders this tool extremely limited and frustrating to use. I.e - can't edit the s... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Even though I can speak English, I asked Tiago if he could speak to me in Portuguese because I’m in a bit of a rush, and the conversation would flow much more smoothly for me. If he hadn't been able t... Se mere
Virksomheden har svaret
Honestly, big shoutout to our customer success manager, every quarterly call feels like catching up with someone who actually gets our business. Very helpful suggestions, always on the point, not just... Se mere
Virksomheden har svaret
Really cool App for Email Marketing. There is sooo much functionality i cant even describe all of it. But the absolute best feature? The amazing Customer Support. Literaly the best ive ever ha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Omnisend is an all-in-one marketing platform tailored for busy shop owners who have enough adventure in their ecommerce business already. One-click integration with major ecommerce platforms, pre-made automation & email templates, and award-winning 24/7/365 live customer support… We do the heavy lifting so you could do less and sell more. Join 150,000+ businesses and try out Omnisend to see for yourself how refreshingly boring and adventureless (in the best way possible) your email marketing can be.
Kontaktoplysninger
Saint Katharine's Way 1, E1W 1YL, London, Storbritannien
- support@omnisend.com
- omnisend.com
4,4
Fremragende
501 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great content
We've had great experiences with linkbuilding with them. Their content produced is high quality and human written, and they pay in a timely manner
17. juni 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
We really appreciate the feedback! It means a lot to know you’re happy with how things are going. We’re here to keep supporting your success, every step of the way!
Fixed my issue the first time
Fixed my issue the first time. Professional all the way around. Cheers!
15. juni 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Getting it right the first time and doing it with professionalism — that’s the gold standard we hold ourselves to. Thanks for letting us know we hit the mark!
They were curteous and really answered…
They were curteous and really answered my questions with no delay. Informed me very well on their services. Great customer service thus far.
10. juni 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Thanks so much! We’re happy to hear the support felt fast, informative, and respectful — just the way it should. We appreciate you being with us and look forward to continuing to support you!
Omnisend love
I love omnisend- Its so easy to use and the team responds really fast to any enquiry. It makes it quite quick to create a newsletter and I love the stats too.
9. juni 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
We’re feeling the Omnisend love — and sending it right back! 💚
So glad to hear the platform’s been easy to use and that our team’s been quick to support you. Thanks for the kind words and for making us part of your email marketing efforts!
Besvarelse fra Omnisend
Fast replies and top-notch support are kind of our thing — glad you noticed! Appreciate you taking the time to share it.
I experienced a couple of fraudulent…
I experienced a couple of fraudulent charges cuz I shared my credit card online before. But Omnisend totally refund me and do not cause any my financial loss. Customer services are extremely helpful, thank you all!
2. juni 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Thank you for the kind feedback — and we're really happy to hear the issue was fully resolved without any financial loss. We know how stressful fraudulent charges can be, and it means a lot that you felt supported and safe with Omnisend. If anything ever comes up again, you can count on us.
I really appreciate Burak
I really appreciate Burak, he was very patient, knowledgeable and greatly helpful for helping me resolve my dns issues. I hope I can use him everytime I need assistance. Awesome!
1. juni 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Thank you for such thoughtful feedback! We're proud to have Burak on the team — he always goes the extra mile. It's great to know his guidance helped you through a tricky setup. We'll be here anytime you need a hand.
Besvarelse fra Omnisend
Great to hear you're having a top-notch experience all around! Big thanks for the shoutout and trust!
Dilara was most helpful
30. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Our goal is to make sure you never feel stuck, and it’s great to know your experience reflected that. Thanks for taking a moment to share this!
Mathías was very informative and…
Mathías was very informative and helpful. He understood my issue and provided solutions to resolve it. As a retired Customer Service Manager, I can say that his customer service skills are very good. It was a pleasure having him assist me. Thank you, Mathías!
29. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Thank you for the kind and thoughtful feedback! As a former Customer Service Manager, your words truly carry weight — and we’re thrilled Mathías delivered the kind of support that stood out to you. We’ll make sure he sees your message. It was a pleasure assisting you, and we’re here anytime you need us!
Besvarelse fra Omnisend
We’ll never get tired of hearing that — thank you! 🙌 We’re always here to help.
I had a scammer bot test credit cards…
I had a scammer bot test credit cards on my store checkout. They made 57 orders before I caught what was happening. Because there is an order against the customer name in Shopify, I can't delete the account, so the email keeps getting synced to Omnisend. Dilara was so kind to me (I was very upset) and while the problem comes from Shopify, so the syncing can't be disabled, Dilara helped me to do what we can. I set them to unsubscribed on the Shopify side, which updated in Omnisend, so at least they are not part of any flows, or counting to my subscriber count.
The whole Omnisend support team are always so kind, and do what they can to help. Even when there's no solution to the problem, they always try to find the closest thing possible to make the situation better. And no question is considered stupid, or too small to ask. I've never felt so well-supported by any service provider before.
29. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
We’re so grateful for your kind words. Situations like this can be incredibly stressful, and we’re proud that Dilara could guide you with empathy and clarity. While we wish we could solve every issue at the root, it means everything to us that you felt genuinely supported and not alone in the process. We’re always here for you — no question too small, and no concern unimportant.
GREAT CUSTOMER SUPPORT FROM BARUK AND…
GREAT CUSTOMER SUPPORT FROM BARUK AND SANYA
28. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Now that’s a dream team! 🙌 Big thanks for the shoutout to Baruk and Sanya — we’re so glad they had your back and made the support experience a great one!
I find the support staff really helpful
I find the support staff really helpful. You’re not waiting too long to be allocated support and they do like to fix the issue. You’re not left on your own trying to sort out a problem. It’s one of the strengths of Omnisend.
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Thank you for the thoughtful feedback! We're so glad to hear our support team has made a real difference. Quick responses, real solutions, and never leaving you hanging — that’s exactly what we strive for. It means a lot to hear that you see it as one of our strengths!
Amazing customer service
Amazing customer service from Omnisend. I was having some difficulty figuring out how to verify my domain and was helped by several reps who all offered exceptional customer service. Dilara responded to my first email for help. When she was off, Chaymae took over, but it was late and I decided to tackle it in the morning. Mathias reached out when one of the three codes I entered wasn't working and helped me correct the issue. Then Dilara came back to make sure everything was resolved and I didn't need anymore assistance. I got the problem resolved in less than12 hours. Amazing team work and amazing team.
26. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Three reps, one fast solution, and zero stress — that’s how we like to do things! 😄 Huge shoutout to Dilara, Chaymae, and Mathias for making it seamless from start to finish. We’re so glad you felt supported every step of the way. Thanks for the kind words and for being part of the Omnisend community!
Omnisend makes it very easy for…
Omnisend makes it very easy for everyone and the customer service is like no other. Dilara did exaclty as I ask. she made it simple. fast. and easy to understand. She secured the bag with this one.
22. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
We’re all about keeping things easy and clear — and it sounds like Dilara delivered on every front! Huge thanks for the kind words. We’re lucky to have her, and even luckier to support customers like you!
Perfect customer service.
I had an issue with a webinar I wanted to attend, I emailed them, within a few hours they replied, in depth and completely solved my problem in a friendly and approachable tone. What more could you want from customer service?
21. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
What more could you want from customer service? We’re hoping… not much! 😄 Thanks so much for the great feedback — we’re thrilled our team could help out quickly and keep things friendly along the way.
Amazing thank you Dilara!
20. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
We’re so happy to hear you had a great experience! Your kind words mean a lot, and we’ll definitely let Dilara know she made a difference. We’re here anytime you need us!
Even I have only a Free Plan
Even I have only a Free Plan, the support was fast and very accurate!
I also like the products possibility to automate Email to my customers and the nice and elegant style!
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
Thank you for the kind words! We’re especially glad to hear our support team was fast and accurate — even on the free plan. That’s something we’re proud of, because we believe everyone deserves great service, no matter their tier. We’re here to support you at every stage — free or paid!
My experience with Dilara
Nothing was too much trouble, and technical advice and support was given both patiently and courteously.
16. maj 2025
Uopfordret anmeldelse
Besvarelse fra Omnisend
This is exactly the kind of experience we want every customer to have — support that’s patient, clear, and genuinely helpful. Thank you for highlighting Dilara’s care and effort. We’ll make sure you continue to feel supported every step of the way!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.