Omegawalk Anmeldelser 642

It took almost a month for the product to ship, it comes from China, does not say anywhere on the website that it will ship from china and take a month. When it finally was here it never got delivered, tracking said returned to sender due to wrong address, but my address was correct and verified. It felt like a scam. When dealing with the customer service to get a refund it is a nightmare. I had to dispute the transaction with my credit card company in order to get the money back. Customer service kept saying it was my job to contact USPS and get confirmation on where the product was and they are still emailing me this almost two months after ordering the product. Absolutely ridiculous, they wouldn't issue me a refund and kept saying it will probably still be delivered if it does you can return it. Still two months out not delivered. Absolute SCAM!!!!! Do not buy this product!

I never received my package so I emailed omega walk about it and I was told I’ll get replacement shoes.

I loved the shoes, excellent quality, super comfortable for my plantar fasciitis. I can stand all day and they don't tire me out. Don't hesitate to buy them.

The shoes came in quick! Unfortunately they do run a bit small, but with their excellent customer service I was able to exchange them no problem. The shoes felt lightweight, with the right amount of cushion and support. I work in a hospital, and I’m on my feet all day, these will definitely be my new go to shoes for work.

The shoes are not quality at all, no arch support and feels very cheap.

The shoes are everything and more!! very comfortable and durable would definitely recommend.

AVOID THIS COMPANY

They are a Chinese company pretending to be a UK company. They send you substandard shoes and when you want to return, they provide an overseas address to return to. I will never buy from them again.

A waste of time trainers are rubbish too small, nothing like the picture the site didn't state trainers coming from different country, uk based which is a lie payed next day delivery £6,they emailed and said we don't do a next day delivery, we'll u need to change your site not England or next day delivery as stated more lies asked a refund for the £6 no email or refund, always keep receipts and emails a complete con artist site change the name to temu

Good customer service

Willing to take care your exchange by any means to get you taken care of in a way that benefits the company. Trading shipping & Handling for 5 Star Review.

My trainers arrived really quickly, excellent quality. I needed to change the size as I didn’t account for the insoles and the customer service couldn’t have been better! Response time and efficiency was excellent.

The boots arrived with good timing and I like them very much - the bottom sole is just what I wanted for the ice and snow. Unfortunately the sizing wasn't right (too small) but the staff have been helpful at rectifying this for me and offered multiple solutions.

Good company, great product. Responsible customer service.

Please avoid. If you have any issues, I mean serious issues, with your back, please do not by these shoes. They re not orthopedic at all. They are also shipped from China, there is no UK-based store, and this was not clear in their website. It took about a month to get them, the quality is terrible. They claim these shoes are approved by doctors, is this a joke? They are also very uncomfortable. I really should have read all these reviews before buying them.

Bought a pair of ice guard ankle boots, unfortunately the size was way too small. Customer services have been incredibly supportive and offered me various solutions, either a refund or bigger size which I went for. Boots are well made and very good value for the price. Thank you Omegawalk!

Love the style and the comfort of this Omega Walk Orthopedic shoes.

I've been in contact with customer service and so far I've had timely responses and willingness to work on resolving a shipping issue. I truly appreciate it.

Scam company
AVOID! AVOID! AVOID!

Claiming to be a US company but are actually in China TRUMP YOU NEED TO GET ON THIS 😄

Shoes are so uncomfortable, do not match the description they charge 15% restocking fees when returning and you have to pay for returns SO basically you're getting half your money back (I need to meditate) this is disturbing my peace

Customer service is AI

The trainers a lovely design, and look really good and feel comfy.