I wish I had read reviews on this business before ordering. I was fooled by the co.uk website and promises of an easy 30 day return policy. My snow boots arrived weeks after the holiday they were boug... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Terrible quality shoe and they were massive. Couldn't get a refund, was only offered 12 refund and keep the poor quality trainers or return trainers (I would have to pay delivery charge to return) I... Se mere
Virksomheden har svaret
Dodgy business, it's a Chinese company masquerading as a UK - based supplier of Humtto footwear when in fact the shoes are shipped from China and are poor quality imitations with no Humtto logo. I've... Se mere
PLEASE someone - remove Humtto's website. I bought slippers and trainers. The slippers (large size) came with 'free' socks (less than size 6) I couldn't even get over my toes. The trainers sold as... Se mere
Virksomheden har svaret
Har besvaret 42 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
No return / refund option.
I wish I had read reviews on this business before ordering. I was fooled by the co.uk website and promises of an easy 30 day return policy. My snow boots arrived weeks after the holiday they were bought for. When I tried to return them it turns out I must cover the cost of the return and the return address is in Wuhan, China. They have offered me £11 to keep the items. Oh dear. Just a warning to other customers. (Product was ok but lightweight- they’ve clearly made their mark up on the £11!)
SCAM site
SCAM site. Bought a pair of slippers to help with an ongoing foot problem. Worst, cheapest crap I have ever bought. I wish I had checked out the reviews before buying. Do not buy from this site. Cheap rubbish from China!

Besvarelse fra Humtto
Terrible quality shoe and they were…
Terrible quality shoe and they were massive. Couldn't get a refund, was only offered 12 refund and keep the poor quality trainers or return trainers (I would have to pay delivery charge to return) I would get money towards new trainers and would have to pay delivery Again!
The trainer quality is genuinely terrible and the sizing is well off.
I will say they have responded by email within 2-3days of emailing but I havnt seen the refund as of yet and the phone number didn't go through.

Besvarelse fra Humtto
Shoes arrived and did not fit despite…
Shoes arrived and did not fit despite labelling saying the were a size 38. Too tight to get on. Impossible to get a return label and refund. I was offered £10, then £14 then sold I needed to pay to send them back to China. This company is totally dishonest. Do not trust them.

Besvarelse fra Humtto
AVOID
Sadly as many others, I believed this to be a genuine product and based in the UK ... NOT the case. Poor product, not wide fitting at all, and now I gave to pay to return to CHINA or accept a partial refund and keep the shoes that do not fit!!

Besvarelse fra Humtto
Avoid!!
Avoid!!! Slippers are not orthopaedic in anyway shape or form, they're clearly just cheap slippers which fall to bits in a few days. Claim to be a uk company but shipping is from China and company seems to be based in US. Took well over 2 weeks to arrive.

Besvarelse fra Humtto
TERRIBLE SCAMMERS
TERRIBLE SCAMMERS
OVERPRICED CRAP
CANT GET A REFUND EITHER
AVOID AT ALL COSTS

Besvarelse fra Humtto
Cheap Chinese drop shipping crap…
Cheap Chinese drop shipping crap dressed up to look like a reputable UK company selling premium gear. TERRIBLE QUALITY AND TERRIBLE EXPERIENCE WHEN TRYING TO RETURN AND GET A REFUND.
DO NOT BUY ANYTHING FROM THEM!
Edit in response to their reply:
You gave me a partial refund of £10 and I was forced to accept it because the postage to return the absolute shit that you send me (back to China!!!) was nearly as much as the item. DO NOT BE FOOLED! THIS IS A COMPLETE SCAM WEBSITE!
THEY DO NOT HAVE A UK WAREHOUSE, EVERYTHING IS STRAIGHT FROM CHINA!

Besvarelse fra Humtto
Misleading - not in the UK
I bought a pair of slippers that were not wide enough. Thought company was in the UK as per the name of the company but no in China and no free return service. I should have been more careful! You have been warned!

Besvarelse fra Humtto
Complete scam
Complete scam! Please avoid at all costs. I was scammed by them and received shoes that were unweable, very small fitting and flimsy, poor quality. They totally refused to refund me, trying to make me spend some more money and they would send a replacement pair. I refused but they kept on trying. It was a disaster. Please could someone spread the words so others won't have to go through hell with them like me and so many others.

Besvarelse fra Humtto
I believe these slippers originated…
I believe these slippers originated from China. Delivery was slow Evri kept me informed of delivery They are not comfortable and quality is no good. That's the problem when you buy on line cause you cannot try them on or see the quality

Besvarelse fra Humtto
Borderline SCAM.
Borderline SCAM.Slow delivery, sizing too large, proved nigh on impossible to return. Hummto initially asked for photos of the the items & the packaging , then £10 refund to keep the shoes, or a correct size for free, with only the postage to pay + 45% discount on future purchases. They then offered 13% discount, which gradually increased each time I declined, whilst also offering a return address in the United States. I stuck it out until the offer matched the purchase price -excluding postage. It took over a month in total so stick at it. I am also in the process of reporting to trading standard & my credit card provider.

Besvarelse fra Humtto
Wished I'd had a look at trust pilot
Wished I'd had a look at trust pilot ... Quality for what I paid was a disgrace. Never again!!!! even del boy would give you 49p change from 50p

Besvarelse fra Humtto
If only I had checked Trustpilot before…
If only I had checked Trustpilot before ordering. The website convincingly makes out that it is UK based, with lots of 'positive reviews' (presumably these are false!) but I was taken in sufficiently that I didn't check Trustpilot before ordering, which I normally do. These are very substandard shoes coming from China. Poor quality, really poor fit. I have emailed requesting a return, but now having read all of these reviews on Trustpilot I am not expecting to get my money back. Chalked this one up to experience!

Besvarelse fra Humtto
Gave 1 star because I could give -
Gave 1 star because I could give -
Ordered £33.00 pair of slippers size 10 they arrived and we're barely a size 6. I tried to process a return as their return policy stated to be told they had to ship the slippers from China as the UK warehouse was being renovated. They started to try and convince me to keep the items and have a discount of next purchase a sting of emails later where I stood my ground and said I want to return them and have my refund. Offers new pair at £4.99 shipping my cost + 45% of next order. REFUSED
Keep items £14.00 patial refund REFUSED. Keep items £18.00 partial refund REFUSED. Keep items partial £20.00 refund REFUSED. Keep items £24.00 partial refund. I accepted this as I'm exhausted by the emailing back and forth. Please stand your ground you have rights Keep telling them that their policy states full refund. Good luck

Besvarelse fra Humtto
Humtto.SCAM.uk
PLEASE someone - remove Humtto's website. I bought slippers and trainers. The slippers (large size) came with 'free' socks (less than size 6) I couldn't even get over my toes. The trainers sold as orthopaedic were substandard, less support than old style plimsolls. The returns telephone number is 'not recognised' and three emails to return goods have gone unanswered. I wish there was some way more obvious to warn future customers before they get scammed.

Besvarelse fra Humtto
Scam site
Scam site. Orders come from China. Terrible quality. They charge there name every time there bad reviews mount up. Avoid

Besvarelse fra Humtto
China goods. Direct China shipments.
This company should be more transparent about where goods are coming from.
One pair of slippers - direct from China.
I can't comment on the quality yet .... it's only been a full week since I ordered them but I don't hold out too much hope for anything of decent quality.
My fault in so many ways .... I should have read the vast amount of negative reviews about Humtto.
Sure the slippers will end up in the bin when they eventually arrive.
Will report further when they finally get here.
In the meantime - buyer beware.
China goods. Direct China shipments.
Slippers have still not arrive over a week for ordering with no indication when, if ever, they are likely to get here. If the description and information from the company had been open and honest about the fact that they are simply a trading house peddling sub standard Chinese goods I would not have done business with them. POTENTIAL BUYERS BEWARE, THIS COMPANY IS MISLEADING BY OMMISION DO NOT BUY FROM THEM.

Besvarelse fra Humtto
I ordered slippers for someone with…
I ordered slippers for someone with balance problems who ended up going over on thier foot so they became more of a risk than a preventative measure.
I have e mailed twice since Christmas and have only received a standard response. No one has been in contact.
Shocking service and would not recommend.
What an appalling company
What an appalling company. I was told on the website that is could return the item within 30 days. No luck, they want me to keep and gift to somebody else. An absolute waste of time do not touch this company I am reporting them to trading standards. Where are our consumer rights

Besvarelse fra Humtto
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







