ordered from Omega Walk a month ago, but my order never arrived. I contacted them repeatedly for three weeks, sending emails every other day, but all I received were automated replies. I really wish... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered my usual size but they are too small. I contacted Omega Walk who responded with a solution, they would send me a larger size if I paid for the shipping, I could keep the shoes I already had... Se mere
I ordered a pair of shoes they arrived within a week. Unfortunately they were a tad small (so I would recommend sizing up). I emailed the company, recieved a reply within a couple hours. They have of... Se mere
I ordered my normal size but they were too small. I emailed customer services who responded straight away and kindly offered to rectify this at no cost to me if I left a 5* review, which of course I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Shop online for exclusive women's shoes, heels, wedges, sandals, sneakers & flats Shoes starting as low as $29.85 plus Free Shipping worldwide ...
Kontaktoplysninger
Singapore
- help@omegawalk.com
- omegawalk.com
Har besvaret 22 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Bliss Walk trainers
Ordered a size 3(36)was sent a (35) to small.Got in touch and they are sending me a size 4.also don't have to return other ones.looking forward to receiving them.Lovely trainers just what I need for my job in a care home .Great customer service thank you.
Nice quality shoes
Nice quality shoes. Easy to work with business. Good experience.
Ordered two pairs of shoes neither fit…
Ordered two pairs of shoes neither fit properly. Tried to return was told to keep shoes and they would send me the proper size for an additional $12. I know have three pairs of shoes that don't fit . Contacted the company without response. She is aren't properly sized and communicating with them is awful
Amazing shoes
Amazing shoes! Unfortunately a little too small but customer service was amazing, very helpful and quick to get back to me. They’ll be sending a replacement to make up for it! Thank you so much.
Good customer service
I ordered a pair of trainers from Omega Walk, but then needed to change the style due to a newly diagnosed foot problem. Head of Customer Service, Susan Brown has been very responsive and helpful in email exchanges. I've had no trouble in replacing the style and was not required to send the original order back due to the high return cost. The only further payment expected was for shipping the replacement trainer. All in all I found the experience
straightforward and fair.
SCAM: no shoes, hacked card, disputing charges
Almost 6 weeks after ordering…still no shoes…even though they claim they delivered 4 pairs of shoes in my mailbox 2 weeks ago. Could have tried to make the lie believable by saying it was left on my porch. Multiple emails sent…no resolution. Then I put in a find my mail order through the tracking app disguised as USPS…when I put my info in to have it redelivered & my card got hacked. So now I have no shoes, had to do a dispute for charges with my bank & will have to go on my only day off to get a new debit card this week! This company & anyone associated with this scam can eat a bowl of d!€ks!!
Im very happy with the service that I…
Im very happy with the service that I was giving any questuons/ problems I had they handled quickly I will definietly be shopping again and teller other co workers to order from this company
I love these shoes so much
I love these shoes so much. They are light with a nice wide toe base and the colors are fun too. Customer service is also excellent and an exchange was super easy. Polite and efficient people.
Exquisite product accompanied by…
Exquisite product accompanied by excellent service. As a nurse, I needed a shoe that could support my feet during my 12-hour shift, and Omegawalk really got me an all-purpose, daily-wear Ortho walk to help. Thanks
Shoes are comfortable service is great
Shoes are comfortable service is great. Just take a while to get the shoes but everything else is good.
Order 2 months ago still not got the trainers!
Purchased trainers on 04.03.26 paid extra for first class delivery - still not received and needless to say it is now too late, refund still not issued claiming with the courier, £42.95 for nothing and whilst I am in communication with Susan Brown (head of customer service 🤷♀️) and swifter rectification might have fixed this review.
Do not use!
Great trainers
Great trainers, comfortable and well made. Excellent for long walks or standing on your feet for many hours.
Great shoes
Loved the shoes, they are very light, padded and comfortable. However the size is wrong. I contacted customer service and they are sending out a replacement. Has been a great experience.
I am very happy with my purchase
I am very happy with my purchase. I was looking for a comfortable shoe for work and this shoe work beat for me. The customer service was also very helpful. Thank you so much for making it easy for me.
I ended up picking the wrong size and…
I ended up picking the wrong size and the company was very helpful to me and arranging for me to get the right size. The shoes are lightweight and look great.
Not worth the money
Shipping took 12 days from date of order as were shipped from China which is not made clear on the website. Shoes are clearly cheaply made as evidenced by the mis-spelt branding on the tongue of the shoes - mine stated they were PROEFSSIONAL SAKTEOBARD SHOE which is weird as I thought I had ordered some lightweight orthopaedic shoes.... they are lightweight at least....
Fantastic customer service.
I would like to say, the shoes were to small but company is replacing them for free, I would definitely order with them again, and I would recommend them to all my friends.
I received my shoes
I received my shoes, they were lovely, but to small I contacted the help desk to how I could exchange. They were great as a one off gesture they have sent another pair free off charge. Great service thank you x
Omega Walk was very accommodating in…
Omega Walk was very accommodating in replacing the correct size shoe when I ordered ones that didn’t fit. Thank you for the impeccable customer service!
The shoes are not as described and…
The shoes are not as described and there is no response from email asking to return and refund. I've sent 10 emails without any answer
DO NOT ORDER FROM THIS COMPANY
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








