I ordered from Chiba, in Japan. It took 2 days from the time I ordered to the time Fedex arrived at my house! All of the emails after the order reassured me: "Shipping completion email" and "Tracki... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Love my OG's they're simply the best sunglasses I've ever owned. I got my first pair in 2019 and recently sent them in for refurbishing (great customer service/ tracking and super fast turn around) -... Se mere
It made total sense to go back to OG to have my first pair of 'Lord' frames fully refurbished, and I was not disappointed. From initial contact with the very helpful Raj, uploading my prescription... Se mere
I am a repeat US purchaser of Oliver Goldsmith sunglasses, and recently purchased my fourth pair. My sunglasses are of different styles and colors; all are of the highest quality. I use them not only... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
First to see glasses as fashion accessories, first to make sunspecs, first to make ‘winter sunglasses’, first to work alongside fashion houses to create one-off pieces for the catwalks, first to appear in Vogue and Queen, and first to be endorsed by celebrities and Royals. Oliver Goldsmith pioneered a whole new concept. Eye Wear.
Kontaktoplysninger
58 Crewys Road, NW2 2AD, London, Storbritannien
- +44 (0) 208 455 6948
- info@olivergoldsmith.com
- olivergoldsmith.com
4,9
Fremragende
671 anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Great customer service, great products. They went beyond what I was expecting to deliver an item to me.
5. juli 2024
Beyond satisfied
Super fast delivery, excellent quality, incredibly happy w/purchase. Most definitely lives up to the iconic name.
30. juni 2024
Jodi is the best
I had a couple of hiccups with my order (my doing, not OG’s) and Jodi was SO helpful! She was extremely responsive and understanding, and I ended up with the Manhattan Small with polarized lenses and they’re perfect. Thank you Jodi!! Truly outstanding customer service!!
2. juli 2024
Uopfordret anmeldelse
All Saints Purchase
I found the Oliver Goldsmith representative responsive and extremely helpful. I felt there was no pressure on me to make my purchase, and I was kept iwell nformed throughout the process.
25. juni 2024
It's becoming increasingly rare to…
It's becoming increasingly rare to experience good customer service but I'm delighted to say not at Oliver Goldsmith's. I have just experienced possibly the greatest customer experience from anyone! Jodi and Carlotta went above and beyond to repair my much loved Manhattan sunglasses. After an epic fail on my part for allowing a popular high street optician to get their less skilful hands on them, only to receive them worse than when they went in, I thought game over. However, I spoke with Jodi who convinced me that Carlotta would work her most daring magic to bring them back to their former glory and oh how she delivered! Within 24 hours of posting them off to her, I received them back and if truth be told, I actually had to inspect them carefully as I thought for a moment they had replaced them with with a brand new pair. That's how good they are. Oliver Goldsmith care about their products, they have showed me how committed they are to their brand and as a result I'm now a life long super fan. Great service, excellent! Five stars!!!!! THANK YOU :O)
27. juni 2024
Uopfordret anmeldelse
Gave me the Tracking status of the…
Gave me the Tracking status of the frames up until delivery.
Received an email from upper management apologying for any delay in delivery. Company seem very concerned about it's customer. Love the frames!
29. maj 2024
Excellent service …
The customer service that I received from ??? was service of excellent. Quickly reply to my questions with professional service, advice and knowledge. The products are top quality as always. The delivery was fast. I received my new frame in 2 days. What more could you ask for. This is why I have been a customer for 30 years now.
4. juni 2024
Classic craftsmanship
Absolutely love OG designs timeless classics. Very stylish. Also am happy to be able to get them online
3. maj 2024
I have wanted these sunglasses forever
I have wanted these sunglasses forever! I was so excited to finally order them. When I received them, even beyond the fact that I have adored these sunglasses for as long as I can remember, the presentation was just fabulous! The beautiful box within another beautiful box Containing a gorgeous case. They even put candy in the box with the Oliver Goldsmith name printed on the candy! Having said that when I put the sunglasses on, I felt fabulous! They were very Comfortable, and crafted beautifully. I will treasure them.
3. maj 2024
Stunning glasses
Stunning glasses. Love this brand. I always wait for the sales to order a pair
25. april 2024
Great product
Great product! Perfect timing, packaging.I have worn this style for years and anticipate continuing to do so.
And incredibly responsive and fast service. Thank you!
25. april 2024
I absolutely love the Audrey…
I absolutely love the Audrey sunglasses! I like the feature of being able to “try them on” to see how they’ll look on my face. The shipping was super quick too! Completely satisfied with my experience and purchase.
16. april 2024
Customer service was excellent!!
Customer service was excellent! Shipping was quick and the product was in perfect condition! Thank you!!!
15. april 2024
Stylish Design with impeccable packaging
What truly sets this product apart, though, is the packaging. It arrived in a beautifully crafted box that exudes luxury. The box itself is sturdy and well-designed, featuring the brand's logo in an elegant font. Upon opening the box, I found the sunglasses neatly nestled in a soft, velvet-lined compartment, ensuring they were well-protected during transit.
Included with the sunglasses was a high-quality microfiber cleaning cloth and a stylish carrying case, both of which complemented the overall aesthetic of the product. The attention to detail in both the product and its packaging truly reflects the brand's commitment to quality.
11. april 2024
I had a great customer experience with my order
I received my order very fast and beautifully packed
The box comes with a nice surprise
8. april 2024
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