OKA - Newcastle Anmeldelser 39

TrustScore 5 ud af 5

4,8

Northumberland Street 39, NE1 7DE Newcastle upon Tyne, England, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Excellent customer service from Izzy, very helpful in recommending what to buy for my new living room. Items look amazing. Thank you Izzy.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Lilly at OKA Fenwick Newcastle was so helpful in giving advice and showing us options. We went for the Thomasin dark bronze table lamp with the Roa Lampshade Vermillion Red. Also bought 2 sofa cu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Annie went the extra mile to arrange some wallpaper samples to be available in store for us to view. Her colleagues then assisted us in store over wallpaper sizing. This resulted in a positive pu... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A great experience as the staff member was very informative, helpful and friendly. He greatly helped us to make the right choices.

Virksomheden har svaret


Virksomhedsoplysninger

  1. Møbelforretning
  2. Dekorerings- og boligindretningsbutik
  3. Lampeforretning

Skrevet af virksomheden

We’re continuing to make our northern mark - this time in the heart of Newcastle, with a new concession at Fenwick, one of the UK’s most iconic department stores. Located on Fenwick’s renowned furniture floor, the new OKA space will showcase our carefully curated collection of furniture, homeware, textiles, and lighting - all designed to help customers create homes full of character, comfort, and individuality. Keep checking back for updates on our opening plans – or sign up to our emails to be the first to hear about the exciting celebrations we have in store.


Kontaktoplysninger

  • Northumberland Street 39, NE1 7DE, Newcastle upon Tyne, England, Storbritannien

  • 01916 911532

4,8

Fremragende

TrustScore 5 ud af 5

39 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(39)

2.140 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

So well presented

So well presented. Just tempted me to look at more. Everything looks so stylish and put together. Which helped me see how the sofa would look - which was complete opposite to what I thought I wanted. Chris was extremely helpful in putting a look together for me. Sold!!!!

24. april 2026
Uopfordret anmeldelse
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Customer,

Thank you for your lovely feedback. We’re delighted to hear about your experience in our Newcastle store, and we’ll be sure to pass your kind words on to Chris and the team.

It’s great to know you found inspiration during your visit, and we hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Beautiful mirror

Beautiful mirror. Very helpful staff at Fenwick, Newcastle. Mirror arrived safely and we were kept informed of delivery. Great experience.

24. marts 2026
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Suzanne

Thank you for your lovely feedback. We're so pleased to hear that you received such friendly and helpful service from our Newcastle store and that you are happy with your Mirror.

Your kind comments are greatly appreciated and will be happily shared.

Best wishes
OKA

Bedømt til 5 ud af 5 stjerner

Exceptional Service from Izzy at Oka Fenwick Newcastle

I had a fantastic experience at Oka in Fenwick Newcastle thanks to Izzy. She was an absolute pleasure—so patient, kind, and genuinely helpful while I made my decisions. She even used AI to show me different styles, which made everything so much easier as I was quite indecisive. I spent nearly four hours in store and never once felt rushed. Such a lovely experience and truly exceptional service!

4. april 2026
Uopfordret anmeldelse
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Serene

We appreciate you sharing your wonderful experience at Fenwick Newcastle. We're so pleased to hear that Izzy was so patient and helpful during your visit and the AI assistance was beneficial.

Thank you for your positive feedback and we hope that you will visit us again soon.

Kind regards
OKA

Bedømt til 5 ud af 5 stjerner

Very helpful staff in Fenwick Newcastle…

Very helpful staff in Fenwick Newcastle quick delivery delighted with my purchase

18. marts 2026
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Mrs Rogers

Thank you for your lovely feedback. We're so pleased to hear that you received such friendly and helpful service from our Newcastle store and that your delivery arrived promptly.

We are thrilled you are happy with your purchase and hope that you will visit us again soon.

Kind regards
OKA

Bedømt til 5 ud af 5 stjerner

Choosing cushions!

I’m trying to choose cushions & went into Oka Newcastle & saw Issy. She was exceptionally helpful making suggestions & showing me computer generated photos on the computer of how they would look on my sofa which was brilliant. I have been in previously looking at tables & Chris was excellent to do a great team in Fenwicks! Highly recommend.

30. marts 2026
Uopfordret anmeldelse
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Susan

We’re delighted to hear you received such fantastic service from our Newcastle concession. It's wonderful to know that Issy's expertise and dedication made your experience so enjoyable and we will be sure to pass your kind words on to Chris, Issy and the wider team.

We truly appreciate your feedback and thank you for your support and recommendation, and hope that you will visit us again soon!

Warm regards
OKA

Bedømt til 5 ud af 5 stjerner

Girls in Newcastle fenwicks absolutely…

Girls in Newcastle fenwicks absolutely delightful . Nothing too much trouble!

22. marts 2026
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Mrs Ciliberti,

Thank you for your lovely feedback. We’re so pleased to hear about your experience in our Newcastle Fenwick store, and we’ll be sure to pass your kind words on to the team.

We hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Excellent service with sofa purchase in…

Excellent service with sofa purchase in store and delivery too.

14. marts 2026
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Adrienne,

Thank you for your kind review. We’re so pleased to hear everything went smoothly with your purchase and delivery.

We really appreciate you taking the time to share your experience and hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Beautiful quality rug

Viewed the item in Newcastle and follow up Customer service friendly and helpful, delivery was efficient with a choice of when to receive the item. THe quality of the rug is lovely although a little pricy compared to some similar items

10. marts 2026
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Caron

Thank you for your kind words. We're so pleased to hear that you received such friendly and helpful service from our Newcastle store and our customer service team. We are delighted that delivery went smoothly and you are happy with your Rug.

Your feedback means a lot to us.

Best wishes
OKA

Bedømt til 5 ud af 5 stjerner

What’s not to like?!?!

What’s not to like? Great design and service. Don’t go anywhere else for home furnishings. Oh, the team are uber helpful too! You really can’t ask too much of them. Thanks Annie et al!

4. marts 2026
Uopfordret anmeldelse
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Robert

We appreciate your fantastic feedback! We're delighted to hear that you enjoy our product designs, service, and the Newcastle team's helpfulness. It is always wonderful to know when our team create a positive and memorable experience.

Thank you for your continued support!

Warm regards
OKA

Bedømt til 5 ud af 5 stjerner

Helpful and informative staff

Helpful and informative staff
Great sofas, goid price, prompt delivery. Really pleased with look and quality of the two sofas we bought.

17. februar 2026
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Philip

We’re so pleased to hear that your visit to our Newcastle concession was such a positive and enjoyable experience. It’s lovely to know you’re so happy with your Sofas.

We really appreciate your kind feedback and hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Fantastic Service

Victoria in Fenwicks OKA Newcastle provided the most excellent customer experience. We were looking for a cushion to support my Mum's spine, and Victoria provided a full range for us to try, including varying cushion pad sizes. She provided an excellent and patient service throughout. We also bought a set of placemats/coasters, and again Victoria offered a number of options. A beautiful concession with first rate service. Highly Recommended.

14. februar 2026
Uopfordret anmeldelse
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Susan,

Thank you very much for taking the time to leave such a thoughtful review.

We are truly delighted to hear about your experience and that Victoria was able to provide such attentive and patient assistance. It is especially rewarding to know that she helped you find the right solution for your Mum, as well as supporting you with your additional purchases.

Your kind comments are greatly appreciated and will be happily shared. Thank you again for your recommendation.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

"Five stars for the exceptional service…

"Five stars for the exceptional service from Victoria at Oka in the Fenwicks store in Newcastle.
Shopping for interior pieces can be stressful, but Victoria made it effortless helping me choose a lovely sofa and cushions for my living room.
It's rare to find such genuine, personalized care these days,Oka is lucky to have such a lovely lady so if you're looking for someone who truly understands design, ask for Victoria.

5. december 2025
Uopfordret anmeldelse
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Philippa

We’re delighted to hear you received such fantastic service from Victoria at our Newcastle concession. We are committed to providing exceptional customer service, and it's wonderful to know that Victoria's expertise and dedication made your experience so enjoyable.

We truly appreciate your feedback and will ensure that this is shared with Victoria, and the wider team. We thank you for your support and wonderful comments and hope that you will visit us again soon!

Warm regards
OKA

Bedømt til 5 ud af 5 stjerner

Annie and Izzy made our shopping…

Annie and Izzy made our shopping experience a delight.
With a knowledgeable and supportive approach they were exemplary

30. januar 2026
Uopfordret anmeldelse
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Robert

Thank you for your wonderful review. We’re delighted to hear that your visit to our Newcastle concession was such a positive one. It’s wonderful to know that Annie and Izzy provided the care and attention needed to make your visit so enjoyable.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Lovely side table it looks perfect

Lovely side table it looks perfect
Fast delivery
Good value for money
Very pleasant and helpful staff at Newcastle store

26. januar 2026
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Kim

Thank you for your lovely review. We’re delighted to hear that you enjoyed your visit to our Newcastle concession and that the team made such a positive impression.

We're so pleased to hear that delivery went smoothly and that you are happy with your new Side Table.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Staff are a credit to Oka

Such friendly, helpful staff at Oka Fenwick Newcastle. Christopher and team made my visit a dream! Christopher went out of his way to help with my purchases.
The way they curate the space is fabulous, nothing is too much trouble even when busy.

28. januar 2026
Uopfordret anmeldelse
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Julie

Thank you for your wonderful review. We’re delighted to hear that your visit to our Newcastle concession was such a positive one It’s wonderful to know that Christopher, and the team, provided the care and attention needed to make your visit so enjoyable.

We truly appreciate your feedback and hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Made buying a sofa painless

Staff overall, but particularly Chris the manager, were extremely helpful over several days, looking up options for me from the info I gave them.
Going that extra mile to ascertain what it was I was after and pointing out other possible options where they thought them appropriate. Couldn’t fault the service.

17. januar 2026
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Mrs Humphreys,

Thank you for taking the time to share your feedback. We’re delighted to hear about your experience in our Newcastle store, and we’ll be sure to pass your kind comments on to Chris and the wider team. It’s lovely to know you felt so well supported throughout, and we hope to welcome you back again soon.

Kind regards,
OKA

Bedømt til 5 ud af 5 stjerner

Oka experience

Products are good but all credit to the staff, friendly, helpful and make the purchase enjoyable

14. december 2025
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Nicholas

We're delighted to hear about the excellent service you received. It's wonderful to know that our team was helpful and friendly in assisting you in making the perfect choice. We appreciate your kind words and are glad you enjoyed your shopping experience.

We appreciate your support and hope to welcome you back again soon.

Kind regards
OKA

Bedømt til 5 ud af 5 stjerner

Excellent customer service from Victoriafrom…

Excellent customer service from Victoria, the interior designer based in Oka, Fenwicks, Newcastle Upon Tyne.
Victoria has been a huge help, sourcing lampshades and bases for us. Ideas we would never have thought of without Victorias help.
The Oka concession in Fenwicks is magnificent, full of fabulous exciting items, a breath of fresh air from the usual bland items in John Lewis.....

23. november 2025
Uopfordret anmeldelse
OKA - Newcastle-logo

Besvarelse fra OKA - Newcastle

Dear Julie,

Thank you for your wonderful review. We’re so pleased to hear that your visit to our Newcastle concession was such a positive and enjoyable experience.

We truly appreciate your feedback and look forward to welcoming you back again soon.

Kind regards,
OKA

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere