The OKA Harrogate store is a credit to the company. Last week I ordered some cutlery which was out of stock online, so I rang up to see if they were able to deliver it from store - which they were. Zo... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
Very disdainful staff in the Harrogate shop. Worked at their own pace (2 of them fawning around one customer with no interest in me!!) Couldn’t help me with some prints that I liked but offered to ord... Se mere
Virksomheden har svaret
Michelle and Emma always make our shopping experience in Harrogate's OKA branch, a pleasure. They're both warm and friendly and always go out of their way to help us find what we're looking for. We lo... Se mere
Virksomheden har svaret
We have just ordered some new furniture from Oka - again. Since they shut the Edinburgh store, it has been difficult, but with the help of ChatGPT we found what we were looking for. We found the Har... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
In this scenic town in North Yorkshire sits one of our largest countryside stores; OKA Harrogate offers you the chance to view our Garden Range as well as seasonal room sets that display the majority of our interiors collection, styled in inspirational ways by our talented visual team.
Kontaktoplysninger
9 West Park, HG1 1BL, Harrogate, Storbritannien
- +44 1423 701161
4,8
Fremragende
282 anmeldelser
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Besvarelse fra OKA - Harrogate
Dear Angela,
Thank you for your lovely review. We’re so pleased to hear you received fabulous service from our friendly and helpful team in Harrogate. Your kind feedback is greatly appreciated.
Kind regards,
OKA
Efficient & extremely helpful when…
Efficient & extremely helpful when returning g a lamp.
25. juli 2025
Besvarelse fra OKA - Harrogate
Dear Mrs Ward,
Thank you for your kind feedback. We’re so pleased to hear that our Harrogate team made your return process smooth and straightforward.
Kind regards,
OKA
Besvarelse fra OKA - Harrogate
Dear Robert,
Thank you for your kind words. We’re delighted to hear you enjoyed your visit and appreciated both the quality of our collection and the service from our Harrogate team.
Kind regards,
OKA
All the staff were both helpful and…
All the staff were both helpful and knowledgable. Emma in particular was outstanding. She went above and beyond to help me choose a beautiful rug and a rechargeable lamp with a silk shade. In addition she organised items in the sale from elsewhere which subsequently was delivered to Harrogate so I could collect them rather than paying charges for delivery.
16. juli 2025
Uopfordret anmeldelse
Besvarelse fra OKA - Harrogate
Dear Richard,
Thank you for your kind words. We’re delighted to hear that Emma and the team in Harrogate provided such attentive service and helped you find the perfect pieces for your home.
Kind regards,
OKA
Very helpful manager
22. juli 2025
Besvarelse fra OKA - Harrogate
Dear Elaine,
Thank you for your review. We’re delighted to hear that our Harrogate manager provided such helpful service — your feedback is greatly appreciated.
Kind regards,
OKA
Had a cushion cover sent to Harrogate…
Had a cushion cover sent to Harrogate store. Arrived quickly, had an email to let me know, friendly efficient staff. Great service.
17. juli 2025
Besvarelse fra OKA - Harrogate
Dear Jill,
Thank you for your kind words. We’re delighted to hear that your experience with our Harrogate store was so smooth and that the team kept you well informed throughout.
Kind regards,
OKA
I love the products however it seems…
I love the products however it seems that nothing is actually available to buy. I ordered a rug, some lamp bases and pictures last year, was told there would be a 3 month wait, but I would get them before Xmas. Didn’t get delivery until January.
I’ve just ordered some faux greenery on line - as the stock in my local showroom was very limited - won’t be available until the end of September? Quite bizarre.
My local store is usually a great source of inspiration and full of stock, but last week the store looked empty. Don’t get me wrong, lots of things to look at but none of the sumptuous displays that we normally see.
16. juli 2025
Uopfordret anmeldelse
Welcoming and so very helpful
Helpful , friendly very efficient and professional. Excellent customer care.
6. juli 2025
Our order was ready to collect
Our order was ready to collect and we had good advice about buying a rug
5. juli 2025
The person who helped with my purchase…
The person who helped with my purchase went above and beyond with time she spent answering all my questions without being pushy. Extremely knowledgeable of the Oka ranges.
30. juni 2025
Great staff very helpful
21. juni 2025
Great products and knowledgeable staff
Lovely staff who could not have been more helpful. Found the gift and a remarkable SALE bargain.
25. juni 2025
Besvarelse fra OKA - Harrogate
Dear Richard
We are happy that our Harrogate team were helpful and that you found a wonderful gift and a great deal!
Thank you for sharing your positive experience with us.
Kind regards
OKA
Besvarelse fra OKA - Harrogate
Dear Sandra
Thank you for your kind words. We're delighted to hear you received great service and truly appreciate you taking the time to leave a review.
Warm regards,
OKA
Excellent service in Harrogate
We received excellent service from Michelle L in Harrogate today and bought a number of new things for the home. She was friendly and went beyond what is expected. This is why I only make purchases for the home in a shop and not online.
22. juni 2025
Uopfordret anmeldelse
Besvarelse fra OKA - Harrogate
Dear Patrick
We're so pleased that you received excellent service during your recent shopping experience at our Harrogate store. It's great to know that Michelle was friendly and helpful and that you found what you needed for your home.
We appreciate you choosing to shop with us.
Kind regards
OKA
Amazing
Amazing, always the best products with the most amazing customer service love the Harrogate shop so much!!
21. juni 2025
Besvarelse fra OKA - Harrogate
Dear Marie
We are delighted to hear that you consistently have such a positive experience with our products and the customer service at the Harrogate shop.
Thank you for your amazing feedback and support!
Warm regards
OKA
Excellent service and quality
High quality goods and fast and efficient service when ordering over the phone. Brilliant service from Freya in the Harrogate store
18. juni 2025
Have been wanting the outdoor Areca…
Have been wanting the outdoor Areca cushions for a while but they sold out in the last sale online. I rang the Guildford shop but sadly they had sold out but the very nice man there informed me that another shop had them. I rang your Harrogate shop and immediately the lady was very knowledgable and knew exactly the item I was after. Received them today and they look great! Thank you for the great service!
13. juni 2025
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