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Oilfast Anmeldelser 

284
•
TrustScore 5 ud af 5

4,8

Brændstofleverandør
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Oil Fast always respond quickly to my oil order requests and follow up with prompt delivery by careful, attentive delivery drivers. Although oil prices are out with their control, their budget syste... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Had good communications and knowledgable people on the phone since I started using Oilfast a few years ago. Delivery drivers are always plesent and very efficient.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

A lovely team of people, always helpful, friendly and efficient and will try their best to get a good price . The deliveries are always quick and the delivery guys are very good.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great to deal with from start to finish. Always helpful on the phone and all costs/ delivery information communicated clearly. Delivery driver fills up our oil tank and you wouldn't even know he'd bee... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Brændstofleverandør
  2. også i
  3. Dieselolieleverandør
  4. Energiforsyningsselskab
  5. Leverandør af fyringsolie
  6. Petroleumsleverandør
  7. Råolieprodukter

Skrevet af virksomheden

Oilfast is one of Scotland's leading independent heating oil suppliers, providing reliable fuel deliveries to homes, farms and businesses across the country. With a growing network of local depots and decades of industry experience, we combine nationwide buying power with local knowledge to deliver the high standards of service our customers expect. From rural communities and agricultural customers to households and businesses, we work hard to ensure fuel is delivered safely, efficiently and at competitive prices. We understand how important reliable heating is, particularly during Scotland's colder months. That's why our team is committed to making the ordering process as straightforward as possible, offering dependable deliveries, helpful customer support and practical solutions to help customers manage their fuel requirements throughout the year. At Oilfast, we are proud to support the communities we serve, building long-term relationships based on trust, reliability and excellent customer service. Whether you're a long-standing customer or ordering from us for the first time, our goal is simple: to provide a professional, dependable service that helps keep Scotland warm.

Kontaktoplysninger

4,8

Fremragende

TrustScore 5 ud af 5

284 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(284)

65 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Friendly, reliable service.

Very friendly local telephone service; delivery when promised and done in a helpful and professional way; good price on the day. For me that's as good as it gets but is also what I have come to expect from Oilfast who have been my heating oil supplier of choice since my heating was installed years ago. Thank you and long may it continue.

13. juni 2025
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Communication is very inmortant

It's good to be informed that's a new driver will deliver the oil and he needs introduction to find the oil tank. If my wife would not been at home by chance it would have been very difficult for him to find the tank.

28. maj 2025
Uopfordret anmeldelse
Oilfast-logo

Besvarelse fra Oilfast

Hi Chris,

Thank you for your feedback.

We appreciate your comments and understand the importance of ensuring our drivers can locate tanks safely and efficiently. Feedback such as yours helps us continue to improve our service and communication with customers.

Kind regards,

The Oilfast Team

Bedømt til 5 ud af 5 stjerner

Fastest service ever !

Ordered my oil on phone and within 2 hour it was delivered, the driver was super pleasant and assured me my order would fit in my tank as I was concerned it wouldn't
Altogether great experience. Oilfast be proud of your Drivers.

22. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bad service onsite and from oil fast admin

Fist time I ordered through the oil club the delivery person didn’t knock on the door, I went out to check he was ok and no issues and he was extremely grumpy and rude to me. He said he couldn’t deliver over the hedge and the route via the front gate was frustrating due to plant pots being in the way. I apologised for the inconvenience and explained I had lived there for 10’years and delivering over the hedge had never been an issue. I asked if I could help him with the hose because of the plant pots and he grumpily said no.
I gave feedback via email and never got any response.
Second time ordering again through the oil club, my money was taken then a week later I got a response email refusing delivery, they never even gave me a chance to tell them I had removed all the plant pots out of their way in order for them to deliver through the gate and along the path if required. I had to wait to get my money back before re-ordering from another company. They delivered today, very nice guy, knocked on the door, said no issue bringing the hose either over the hedge or along the path. So not only oil fast lost a customer but the oil club too as I can’t risk getting my money taken again for this kind of service. Thanks to the other company for their happy service received today. Am happy if they want my money instead.

25. marts 2025
Uopfordret anmeldelse
Oilfast-logo

Besvarelse fra Oilfast

Hi there,

Thank you for taking the time to leave your review. We are very sorry to read about your experience and disappointed to hear that we fell short on more than one occasion.

We also regret that your earlier feedback was not responded to, as this is not the level of service we aim to provide.

Customer feedback plays an important role in helping us improve, and we appreciate you taking the time to share your experience with us.

Kind regards,

The Oilfast Team

Bedømt til 2 ud af 5 stjerner

poor show

fuel went to wrong place and still got invoiced and had to pay for it befor a credit was given

28. februar 2025
Uopfordret anmeldelse
Oilfast-logo

Besvarelse fra Oilfast

hi William,

Thank you for your feedback.

We are sorry to hear about your experience and appreciate how frustrating delivery and invoicing issues can be. We strive to resolve any discrepancies as quickly as possible and appreciate you bringing this matter to our attention.

Kind regards,

The Oilfast Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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