Very confusing and concerning…
Very confusing and concerning experience
I signed up and paid for an online course, but I still have absolutely no access to the classes or content I purchased.
What makes the situation worse is that I was charged twice for the same course. After the first payment, I received no access, and the website continued directing me through the purchasing process even though I was already logged in. Because of this, I thought my first purchase had not gone through and ended up paying a second time.
The whole process is extremely confusing and misleading. After being charged twice and still having no access to what I paid for, the experience has honestly made me question whether this website is legitimate.
I have emailed customer support asking them to explain how I can access my course and to refund the duplicate charge, but so far I have received no response.
At this point, I have paid twice and received nothing. I will update this review if the company responds and resolves the situation.





