CANADIANS BEWARE. I placed an order for some shirts on Sept 23, 2026. It did not ship until October 5. When it eventually arrived at my post office (OBS ships with DHL who then hand off to Cana... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Order place on 10/11 and today on 10/20 I still have nothing. Showed order shipped, then retracted to say partially shipped. Trying to check the tracking link and it shows Out for Delivery via USPS... Se mere
Virksomheden har svaret
I don't know how it went. It's been 17 days and I still don't have my item. I made the mistake of not reading their delivery time frame until 10 days went by and I still had no item. I called to sto... Se mere
I’m addicted to these mystery packs!! They always include bands i love- i like a lot of different kinds of music, which helps. but they also always have a variety of colors and/or interesting desi... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At OfficialBandShirts.com, we’re all about keeping real music alive through authentic merch. Every shirt we sell is officially licensed — no bootlegs, no knockoffs — just the real deal from the bands you love. Whether you’re into metal shirts, classic rock tees, or the latest tour merch, you’ll find thousands of designs from legends like Metallica, Nirvana, AC/DC, Iron Maiden, Alice In Chains, Tom Petty, Def Leppard and more. We ship fast, print quality matters, and every order supports the artists who made the music. Discover your next favorite band t-shirt and wear your sound proudly.
Kontaktoplysninger
65 Court St. Suite 20-22, 10601, White Plains, USA
- officialbandshirts.com
3,1
Middel
193 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It's been over a week and I still…
It's been over a week and I still haven't got my shirt or received any additional information about it.
1. marts 2026
Besvarelse fra Official Band Shirts
Hi Darius — thanks for your order and for reaching out! The Michael Jackson item you purchased has a 5–10 business day processing time, which is noted on the product page, and the estimated delivery timeframe is also shown at checkout.
Your order is currently being processed and should be leaving our facility shortly, and it remains within the delivery window provided at checkout.
If you have any questions at all, please feel free to reach out to our support team — we’re always happy to help. Thanks again for your patience and for shopping with us!
Lauren
Official Band Shirts
Nice quality.
7. februar 2026
Besvarelse fra Official Band Shirts
Thank you for the great feedback, Marcus! We’re really glad to hear you’re happy with the quality of your shirt. We appreciate your support and hope you enjoy wearing it — thanks again for shopping with us! 🎸
Lauren
Official Band Shirts
Horrible company
Horrible company, took my money for a hoodie, 80$$$. Never got it. When I contacted them they said “out of stock “ didn’t tell me that when I paid for it. Told them to give me my money back and I have never heard from them again. POs company!do not ever buy from this garbage site!
8. december 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Good Afternon,
We’re very concerned to read this, as this is not how we operate. We’re unable to locate any order under the name associated with this review and have no record of this situation.
We would never keep a customer’s payment without either shipping the item or issuing a full refund if something became unavailable. It’s possible this review was intended for another company.
If this was your order, please contact us directly with your order number so we can investigate and resolve it right away. Thank you.
Lauren
Official Band Shirts Support
Hope somebody know how to report them
For the website name you think you are buying official shirts but it’s fraud. I received a poor quality and very cheap shirt, doesn’t have an official label just a label “made in Nicaragua”.
The logo is not on the center, and now I dont know if I return the shirt i will receive my money back. dont buy at this store.
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
We’re very sorry to hear this, Dulce, and truly appreciate you sharing your feedback. All of our items are 100% officially licensed and sourced directly from the artists’ authorized manufacturers. The “Made in Nicaragua” tag refers only to where the blank t-shirt was produced — this is standard for many major apparel brands. All of our designs are officially licensed and printed in the USA or UK.
If your shirt arrived with an off-center print or any defect, we’ll send a replacement right away. You’re also covered by our free U.S. returns and exchanges within 30 days, so you can return it for a full refund with complete confidence.
Please reach out to our support team — we’d really value the opportunity to make this right for you.
Lauren
Official Band Shirts Support
Ordered a shirt over a week ago and…
Ordered a shirt over a week ago and have still got no email or info regarding my item shipped,sent an email requesting info no reply:(👎garbage site
7. februar 2026
Besvarelse fra Official Band Shirts
Hi Ronald,
We’re sorry to hear you were frustrated - we know how important it is to get timely updates.
Your order was delivered on Feb 21, which is within the 5–10 business day production and shipping timeframe shown on the item page and the delivery estimate provided at checkout. Since each piece is made to order, there is a short processing period before it ships.
We also took a look and can confirm our team replied to your email within 24 hours with an update. If that message didn’t reach you, it may have landed in a spam/junk folder, and we’re always happy to resend the information.
We truly appreciate your feedback and are here to help with anything you still need - just reach out to us via the Contact Us link found at the bottom of our site.
Brian
Official Band Shirts Support
I ordered 2 shirts and only received…
I ordered 2 shirts and only received one. Not sure where the other half of my order is? I am very happy with the quality of the Pink Floyd “Dark Side of the Moon “ long sleeve shirt. I ordered an XL. It is a bit oversized but I’m confident after a few washings it will fit great. The shirt feels of high quality.
7. februar 2026
Besvarelse fra Official Band Shirts
Hi Larry,
Thanks so much for the kind words about the Pink Floyd long sleeve — we’re glad you’re happy with the quality! 😊
We’re sorry for the confusion with the second item. Your other shirt was delivered on Feb 23 and may have arrived separately, as orders with multiple items sometimes ship in different packages depending on production timing.
If you still don’t see it, please reach out to us via the Contact Us link found at the bottom of our site and we’ll immediately look into it and make it right.
We really appreciate your support and your feedback — it means a lot to us!
Brian
Official Band Shirts Support
Exactly what I wanted!
I started reading these negative reviews of things not showing up right after buying a $45 Incubus tank top and got really worried and disheartened. However, I was very pleased to find my order had arrived within just 5 days of ordering it. It’s exactly what I wanted!
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Hi Mari,
Thanks so much for the awesome review! We know those negative comments can be stressful to see after ordering, so we’re really glad we could deliver the exact experience you were hoping for. 🙌
Enjoy your Incubus tank — great choice — and we appreciate your support! 🤘
Lauren
Official Band Shirts
Besvarelse fra Official Band Shirts
Hi Willie,
Thanks so much! Quality and fast delivery are what we aim for — glad it showed.
Lauren
Official Band Shirts Support
Good luck receiving your order/customer service is horrible
I ordered a Unisex Adult Small Weezer jacket on 12/04/25, with delivery guaranteed within 7–10 business days. The item took 18 days to arrive and only showed up just in time for Christmas after I had to contact customer service multiple times. Staying on top of my own order should not be the customer’s responsibility, yet that’s exactly what I had to do. Throughout the process, I felt completely disregarded as a customer. I returned the hoodie on 12/26/25 to exchange it for a larger size. Since then, I have received no updates despite reaching out three separate times for information. Customer service stated that although the item was returned on 12/26, it was not processed until 1/06/26. Even so, it is now 2/05/26, and I still have not received any shipping confirmation or status updates. This experience has left a very negative impression, and I will not do business with Official Band Shirts again. My recommendation to anyone considering purchasing from this company: if you order merchandise, expect a solid 3–4 week wait with little to no communication, and only hope to receive your item during that time.
4. december 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Good Afternoon Kristie,
Thank you for your feedback, and we’re truly sorry for the delays and lack of communication you experienced. This is not the standard we aim to provide.
While we’re glad your exchanged item has now been delivered, we recognize the process should have been smoother and more transparent. We are actively working to improve our fulfillment timelines and customer communication to prevent experiences like this in the future.
If there’s anything further we can do to assist you, please contact us with your order number via the Contact Us link found at the bottom of our site, and we’ll be happy to help.
Lauren
Official Band Shirts Support
Hard to Return a T-Shirt
I ordered 2 T-Shirts that were available to ship immediately. I received 1 and exchanged it for a larger size. It was too long so I was going to return it, but the website asked me to Contact Customer Service. I did and they keep asking me if I want to return the shirt, which I confirmed 4 times. Still working on getting this returned.
I just received my second shirt, which took almost 3 weeks to get here. I want to return this as well as I know it's too small and after the back & forth with their CS team, I'm going to use a different company to start my Band T-Shirt collection. I can't return this shirt either as it is asking my to contact the CS Team again. Too much time involved in ordering T-shirts where the website states Free Returns Exchanges with in 30 days. At this rate, I will be out of the 30 day window.
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Good Afternoon Shad,
Thank you for taking the time to share your feedback, and we’re very sorry for the frustration this experience has caused you. This is not the level of service we aim to provide, and we understand how disappointing it must be to feel stuck in a loop—especially when our policy advertises free returns and exchanges within 30 days.
We’d like to make this right. We are happy to process returns for both shirts and ensure you are fully within the 30-day window, regardless of any delays in communication. If you prefer, we can also provide a prepaid return label or assist with an exchange instead of a return.
Please reach out to us directly at your earliest convenience with your order number, and we will prioritize your case. You can contact us via the Contact Us link found at the bottom of our site with the best way to reach you, and a member of our team will follow up promptly.
Thank you again for your patience, and we appreciate the opportunity to resolve this for you.
Lauren
Official Band Shirts Support
TOTAL SCAM -don't be a victim
I thought this company had redeemed themselves slightly, so I updated my review to retract a few words, but nope ...wrong. I agree with someone else that said these ppl are scammers. I don't know how they're still online claiming victims. We need to report them to the Federal Trade Commission, Internet Crime Complaint Center and Better Business Bureau.
26. januar 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Thank you for your message and purchase Susie! Very sorry to hear of your experience on our site.
Our system is showing the new size for the Police t-shirt you exchanged shipped out to you within one business day of your exchange request online. It was confirmed delivered at your stated shipping address yesterday, January 26th. Also, the other three items in your order are scheduled for delivery this Friday, January 30th according to your USPS tracking details.
To clarify our exchange policy, there is no additional charge to customers for any item exchange on our site. Your original form of payment is not refunded or charged at all during this process. A new item is simply shipped once the returned item is processed.
We hope this information helps. If you have any further questions or concerns please reach out to our support team from the Contact Us link at the bottom of our site.
Thank you! Enjoy your order!
Lauren
Official Band Shirts Support
Don’t waste your time or money is…
Don’t waste your time or money this is a scam. Never got my package. Contacted “support” supposedly sent it out and again never received. It’s a scam
29. november 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Good Afternoo Gina,
Thank you for your message! Unfortunately our system is not showing an order under your name in our order history. Perhaps you have mistaken us for a different site?
Please note, any order completed on our site must be through the web address OfficialBandShirts.com. We have received reports of social media ads containing our logo and company name selling band t-shirts for $1.99. Unfortunately this is an online scam from China. Our site structure is replicated with items for sale at very low prices. The customer then checks out at the web address chubbiet.com. This is a scam, as this web address is not associated with our company.
If you feel you are a victim of this scam, we suggest you filing a chargeback with your credit card company. As these orders are not placed on our site, but through a company in China.
If you have any further questions or concerns please reach out to us via the Contact Us link found at the bottom of our site. Thank you!
Lauren
Official Band Shirts Support
Ordered 5 mystery shirts around…
Ordered 5 mystery shirts around Thanksgiving for a Christmas present. It’s the 8th of January still awaiting fulfillment. They’re saying they haven’t had 5 shirts of their choice since thanksgiving. Never again
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Good Afternoon Gary,
Thank you for your message and purchase! Very sorry to hear of the issue with your Mystery Pack order.
Our system is showing these items were backordered for some time and we provided an estimated restock date. The items you mentioned have shipped and have been delivered to you since. ery sorry again for the delay in you receiving your purchase.
If you have any further questions or concerns please reach out to us via the Contact Us link on our site. We'd love to help. Thank you!
Lauren
Official Band Shirts Support
Sizes in the size chart are inaccurate…
Sizes in the size chart are inaccurate they said +- half an inch and it was over an inch smaller. They use low quality jerzees shirts. Avoid
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Thank you for your message and purchase William! Very sorry to hear of the size issue with your order.
Please note, the size charts on the item pages do state to allow a 1-2 inch tolerance. If you would like to exchange your item for a different size, that is certainly possible. We offer free returns and exchanges from our online returns portal within 30 days of purchase. Our system is not showing you have requested this.
If you would like help exchanging your items, please reach out to our support team via the Contact Us link found at the bottom of our site. We're here to help. Thank you!
Lauren
Official Band Shirts Support
Ordered for my Granddaughter 2 T shirts…
Ordered for my Granddaughter 2 T shirts and a linkin park thermos on December 9th 2025. Never received! Said 5 to 9 days NOT. I sent an e mail on 12-21-2025. They said they would reply within 48hours. It’s been a week nothing!! What a scam.. I’m reaching out to my credit card company and reporting my card stolen and also reporting the company.. they broke my 13 year olds heart on Christmas!!
9. december 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Good Afternoon Judith,
We’re very sorry to hear how upset you and your granddaughter were, and we take concerns like this seriously.
According to our records, your order was confirmed delivered to the address provided at checkout. We also show that our team responded to your inquiries in line with our stated response times. That said, we understand how distressing it is when something feels unresolved—especially when it involves a Christmas gift for a child.
We would like to look into this further with you. Please contact us directly with your order number and any additional details you have, and we will review the delivery confirmation together and work toward a resolution. We appreciate the opportunity to assist you.
Lauren
Official Band Shirts Support
Christmas gift fail
Ordered 12 days before Christmas and as of 12/22, the order did not even ship yet. any reputable website will have a header on their website if they cannot provide an order by the holiday. instead they bury some BS in their terms/conditions and use that as their clutch for complaints. in my complaint, they said they get it directly from the band, so save yourself and go directly to the bands official merchandise site and buy from them, cut out this poorly managed, not customer service focused company.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Good Afternoon Joseph,
Thank you for your message and purchase! According to our system, your order was placed on 12/13/25. The items which were purchased state on the item pages that they 'Will Ship Within 5-10 Business Days'.
The estimated delivery date displayed at checkout for your order was December 24 - December 31. This date is stated with the shipping method selected prior to submitting payment. We are very transparent with the estimated delivery dates for customer orders.
If you have any further questions or concerns please reach out to our support team via the Contact Us link found at the bottom of our site. We respond to all inquiries within one business day, Monday-Friday. Thank you!
Lauren
Official Band Shirts Support
I got what I ordered!
I ordered a robe from this site before reading the reviews--which is my mistake. When I read the reviews, I started to get quite nervous. However, I am happy to report that the order I placed on 11/29/2025 arrived safely and as described on the website on 12/19/2025. It was delivered via USPS. It is a really nice thick Foo Fighters robe.
22. december 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Thank you for your review!
We're glad to hear your Foo Fighters robe arrived safely and was exactly as described. Those robes are definitely a fan favorite, and we're happy you're enjoying the quality and comfort.
We appreciate you giving us a chance and taking the time to come back and share your experience. Thank you for your support, and we hope to see you again soon!
Jessica
Official Band Shirts
Still haven’t received a package almost a month later.
I ordered a pair of socks and a T-shirt for my husband for Christmas on November 21. Still have not received it and likely will not receive it by Christmas. Had to continue following up with them as to where my order was. As of December 12, (we are now at December 18) my T-shirt and socks were somewhere in New York, I live in Canada. At this rate, I don’t even know if I’m going to get my package at all. I will not be using this company again.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Good Afternoon Faedragh,
Very sorry to hear of the issue with our order. According to the tracking details for your order, this is currently in transit within Canada with Canada Post and is scheduled for delivery shortly. Please check your tracking link below for the latest transit updates.
https://a1.asendiausa.com/tracking/?trackingnumber=%203JBB3G2APWONFKBYJCXHL1
If you have any further questions please click the Contact Us link found at the bottom of our site. We respond to all messages within one business day (Monday-Friday). Thank you! Enjoy your order once it arrives!
Lauren
Official Band Shirts Support
Never received my orders
Never received my orders. I have been waiting for months.
30. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Hi Kersty,
Very sorry to hear of the issue you've experienced with your order. We would love to help you with this.
Please click the Contact Us link found at the bottom of our site and reach out to our support team regarding your order. We will of course have a further look into this and ensure your order is received, replaced, or refunded.
We look forward to hearing from you. Thank you!
Lauren
Official Band Shirts Support
I ordered a shirt almost a month before…
I ordered a shirt almost a month before my granddaughters birthday, her birthday came and went, never got the shirt, I never got the 20% off the first order as promised. $40.00 for a piece of crap shirt that still isn't here yet. They say it's been shipped, custom issues, blah, blah, this is a scam website, do not use!
3. november 2025
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Thank you for your purchase Dana. Very sorry to hear of the issue with your order. We would love to help you with this and to find a resolution. Please note, to receive 20% off your order, a discount code must be entered at checkout.
Please click the Contact Us link found at the bottom of our site and reach out to our support team. We will have a further look into this for you and ensure a replacement or refund is received. Thank you!
Lauren
Official Band Shirts Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.