CANADIANS BEWARE. I placed an order for some shirts on Sept 23, 2026. It did not ship until October 5. When it eventually arrived at my post office (OBS ships with DHL who then hand off to Cana... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Order place on 10/11 and today on 10/20 I still have nothing. Showed order shipped, then retracted to say partially shipped. Trying to check the tracking link and it shows Out for Delivery via USPS... Se mere
Virksomheden har svaret
I’m addicted to these mystery packs!! They always include bands i love- i like a lot of different kinds of music, which helps. but they also always have a variety of colors and/or interesting desi... Se mere
Virksomheden har svaret
Terrible customer service. I NEVER received my merchandise and there is no response back with any resolution or information of what happened. I am still waiting for any response. I spent $90.00 dolla... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At OfficialBandShirts.com, we’re all about keeping real music alive through authentic merch. Every shirt we sell is officially licensed — no bootlegs, no knockoffs — just the real deal from the bands you love. Whether you’re into metal shirts, classic rock tees, or the latest tour merch, you’ll find thousands of designs from legends like Metallica, Nirvana, AC/DC, Iron Maiden, Alice In Chains, Tom Petty, Def Leppard and more. We ship fast, print quality matters, and every order supports the artists who made the music. Discover your next favorite band t-shirt and wear your sound proudly.
Kontaktoplysninger
65 Court St. Suite 20-22, 10601, White Plains, USA
- officialbandshirts.com
3,1
Middel
192 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The quality of the shirt was very good
The quality of the shirt was very good. The delivery leaves a lot to be desired.
2. juni 2026
Besvarelse fra Official Band Shirts
Thank you for your review, Robert!
We're thrilled to hear that you were happy with the quality of your shirt. We also appreciate your honest feedback regarding the delivery experience. While we're glad your order arrived safely, we understand there is always room for improvement when it comes to shipping and delivery.
Thank you for your support, and we hope to have the opportunity to serve you again in the future.
Jessica
Official Band Shirts
Ordered five, sent one, it’s wrong
Ordered five shirts. They sent one, and it wasn’t actually the shirt I ordered. “Ships 3-5 days” but the remaining shirts haven’t shipped after 8.
Edit: to clarify, the shirt that shipped to me was supposed to be a black tree in a green circle. What I got was cats dressed up as Star Trek characters. We’ll see what, if anything, arrives in the mail today.
31. maj 2026
Besvarelse fra Official Band Shirts
Hello,
Thank you for your feedback. We'd like to provide some clarification regarding your orders.
After reviewing your account, we found two separate orders. One was placed just 4 days ago and is still within the stated processing timeframe. The item ordered is marked on the product page as shipping within 5–10 business days, and an estimated delivery range was also provided at checkout.
Regarding your other order, we're happy to see that one item has already been delivered and that four additional items are currently scheduled for delivery today according to USPS tracking. These items shipped within the timeframe listed on their respective product pages. The remaining item is still being processed and is also marked with a 5–10 business day shipping estimate.
If you believe one of the items received is incorrect, please reach out to our customer service team and we'd be more than happy to look into it and make things right.
We appreciate your patience and the opportunity to serve you.
Jessica
Official Band Shirts
Besvarelse fra Official Band Shirts
Thank you for your review, John!
We're glad to hear your order arrived quickly and that you're happy with your shirt. That's exactly the experience we strive to provide for our customers.
We appreciate your support and hope to see you back again soon for more officially licensed band merch!
Jessica
Official Band Shirts
je ne recommande pas ils marquent…
je ne recommande pas ils marquent livre . livre en + a NY
alors que je reside en france
ils ne repondent plus aux mails ni sur leur insta ..
je n ai donc jamais recu la livraison c est une arnaque une fraude.
c est des voleurs
6. juni 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
We're sorry to hear about your experience.
After reviewing our records, we were unable to locate an order associated with the information provided in this review. The tracking information you referenced may indicate delivery to a processing facility or transit hub in New York before the package continues to its final international destination.
We respond to all customer inquiries via email and are happy to investigate any delivery issue. Please contact us with your order number and the email address used for the purchase so we can look into this further and assist you.
We take claims regarding non-delivery seriously and would welcome the opportunity to resolve this matter if an order was placed with our store. Thank you!
Jessica
Official Band Shirts
Bad reviews written too early.
I've read alot of bad reviews about them, and thought I was one of them. Their tracking is not accurate and shipping is slower than what they say. I got what I ordered, it wasn't too much longer. I'd say most, if not all of the reviews are written before the product arrives. My tracking said it had been delivered a week earlier, in the U.S., I live in N.Z. That might have something to do with it.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Thank you for sharing your experience, Aaron.
We're glad to hear your order arrived safely and that you received exactly what you ordered. We also appreciate your understanding regarding the tracking updates.
For some international shipments, tracking can occasionally be confusing because packages are first processed through export facilities in the United States before continuing to their destination country. We understand how that can create concern, and we're always working to improve communication around the process.
Thank you again for your patience and for taking the time to update your review. We truly appreciate your support.
Jessica
Official Band Shirts
Wish I had read these reviews before…
Wish I had read these reviews before buying. Purchased several shirts for my son for his birthday over two weeks ago. While some things claim to have been ‘shipped’ nothing has arrived. They have been sitting somewhere in NY marked as ‘delivered to front door’ - meanwhile I live in Canada. Will be disputing with my CC company.
When I emailed to enquire, I was told they were at an ‘international mail sort facility.’ I’ve read of others experiencing the same problem. Buyer beware.
18. maj 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Good Afternoon,
We're sorry for the confusion and frustration surrounding your order's tracking updates.
For international shipments, packages are first routed through an international mail sorting facility in New York before departing the United States. During this stage, some tracking systems can display a "Delivered" scan, even though the package is still in transit and has not reached the final destination. Once the shipment is processed for export, tracking updates typically resume as it moves through the destination country's postal network.
To help avoid confusion, we outline this process in both our FAQ section and at the top of our Contact Us page.
Based on the current tracking information, your package is still making its way to its destination in Canada. We completely understand how seeing a "Delivered" status could be concerning, and we apologize for any alarm or inconvenience this may have caused.
If you have any questions along the way, please don't hesitate to contact us. We're always happy to help and monitor the shipment with you.
Jessica
Official Band Shirts
Besvarelse fra Official Band Shirts
Thank you for your review!
We're glad to hear checkout was quick and easy. We know convenience matters, so we're happy to offer Amazon Pay alongside several other secure payment options to make the process as smooth as possible.
We appreciate your support and hope you enjoy your new band shirts!
Jessica
Official Band Shirts
Truly terrible experience
Truly terrible experience, would give 0/5 if I could. I order some items on on April 20th for my wife for Mother's Day. When placing the order I read the information about allowing them 5-10 business days to fulfill the order. After 10 business days I sent an email checking in, and was just told the please give us the 5-10 business days to fulfill. On May 20th I emailed again to cancel and refund my order and this was the response "Thank you for reaching out, and we are truly sorry for the frustration this delay has caused. We completely understand your concern. It appears your item may be out of stock, and we sincerely apologize for the lack of updates on our end. We’ve now escalated this to our management for immediate confirmation so we can provide you with accurate information and the best solution as quickly as possible. We’re doing our best to resolve this for you, and we will follow up with an update as soon as we have the final details. Thank you for your patience, and again, we apologize for the inconvenience. Regards, Key"
I then received no further correspondence but did receive a shipping notification after I started I no longer needed nor wanted the order. It has now been a week since receiving the shipping notification but the "tracking link" is not a link. Honestly truly terrible company to deal with, seeing other reviews now I don't know how they are even in business.
20. april 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Hello,
We're sorry to hear you were disappointed with your experience.
After reviewing your order, the items purchased on April 20 were marked as shipping within 5–10 business days on the product pages, and the estimated delivery timeframe for Canada was displayed during checkout.
We believe there may have been some confusion regarding the delivery estimate, as we provide delivery date ranges rather than guaranteed delivery dates. While we understand the order did not arrive in time for Mother's Day, it was still within the timeframe communicated at the time of purchase.
That said, we apologize for the lack of follow-up after your May 20 inquiry. We understand your frustration and should have done a better job keeping you updated on the status of your order.
We appreciate the feedback and will use it to improve our communication with customers moving forward.
Jessica
Official Band Shirts
I have ordered twice from this company…
I have ordered twice from this company and have never received my shirts. They claimed they were delivered but my packages but there wad nothing at my house, in my mailbox or at my neighbors by accident; even thiugh the tracking number claims it was here. The number to contact them to speak to customer service is a waste of time too. Do order from these guys. 😡😡😡
22. maj 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Hi Michael,
We’re sorry to hear about the experience described in your review.
However, we’ve been unable to locate any orders under the name associated with this review, which makes us concerned there may be some confusion with another retailer.
We also want to clarify that our customer support is handled via email only, as we do not provide phone-based customer service, so the mention of calling a phone number does not match our support process.
If this review does relate to an order with us, we’d absolutely like the opportunity to investigate what happened. Please contact our support team directly with your order number or the email address used to place the order, and we’ll be happy to look into it right away.
Jessica
Official Band Shirts
DO NOT BUY FROM THEM!
DO NOT BUY FROM THEM!
You have been warned!!
Over a month waiting for an order, their reply.. “ oh it’s out of stock” wtf wouldn’t they message me or update their website. Decided to get a replacement.. it’s been over two weeks on top of the month and NO replacement and no response. This place is absolute trash.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Hi Cynthia,
We’re very sorry to hear about your experience and understand your frustration.
Based on the details in your review, we’re unable to identify your specific order to look into what happened. This certainly isn’t the experience we aim to provide.
Please reach out to us directly with your order number or the email address used at checkout so we can review this immediately and provide an update. If there was a stock issue or communication breakdown, we want to investigate and make it right.
Thank you for bringing this to our attention.
Jessica
Official Band Shirts
Still waiting for them to ship a shirt…
Still waiting for them to ship a shirt I ordered over 2 weeks ago!
1. maj 2026
Besvarelse fra Official Band Shirts
Hi Grace,
We’re very sorry for the delay and completely understand how frustrating it is to still be waiting for your order after more than two weeks.
We’ve reviewed your order and are reaching out to you directly now with an update. We truly appreciate your patience and the opportunity to make sure you’re taken care of.
Thank you!
Jessica
Official Band Shirts
Spent $75 on 2 shirts I never received
Spent $75 on 2 shirts I never received. Don’t order from here.
29. april 2026
Besvarelse fra Official Band Shirts
Hi Rachael,
Thank you for your review. We completely understand the frustration of waiting for an order and wanted to provide some clarification on the status of your items.
We’ve confirmed through USPS tracking that the Flaming Lips t-shirt in your order was successfully delivered on May 6th.
Your Radiohead t-shirt is currently still in processing and has not yet shipped. The processing timeframe of 5–10 business days is listed on the item page prior to purchase and was also provided during checkout along with the estimated delivery timeframe for the order.
As soon as the Radiohead shirt ships, tracking information will be sent over automatically. We truly appreciate your patience and support, and we hope you enjoy your order once everything arrives.
Thank you again.
Jessica
Official Band Shirts
Quality products and prompt shipping
1. maj 2026
Besvarelse fra Official Band Shirts
Hi Mike,
Thank you so much for the kind review! We’re really happy to hear you were pleased with both the quality of the products and the shipping experience.
We truly appreciate your support and hope you enjoy your new gear. Looking forward to serving you again in the future!
Jessica
Official Band Shirts
where are my shirts
Ordered 9 shirts
3 came in quickly
4 came in weeks later
2 have failed to show and no response from cust sevice a month after ordering
1. marts 2026
Besvarelse fra Official Band Shirts
Hi Bob,
Thanks for your feedback — we’re sorry to hear about your experience.
It looks like most of your order arrived, but a couple of items may still be outstanding, and we definitely want to look into that for you. At this time, we are not seeing any messages received from you regarding this order, so it’s possible your inquiry didn’t come through to us.
Please reach out to us directly through the contact form on our website with your order details so we can investigate and provide you with a clear update.
We’re here to help and want to make sure everything is resolved properly. Thank you!
Jessica
Official Band Shirts
I ordered a Megadeth rust and peace…
I ordered a Megadeth rust and peace wallet last month on March 25th 2026 and now it’s April 22 it’s been 4 weeks and I haven’t heard of nothing about my wallet or anything I feel this company or something is a scam I all most spent $50 bucks and that’s crazy and I haven’t got anything but yeah I’m not ordering anything from this company again and I think this company is not even real I tried looking up if they have their own store but I don’t see no store from them so yeah it’s a scam
25. marts 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Hi there,
We’re sorry to hear about your experience and understand how frustrating this must feel.
We’ve reviewed your order, and USPS tracking confirms that the package was delivered to the shipping address provided on April 13th. In cases like this, packages are often left in a secure location, received by another member of the household, or sometimes held briefly at the local post office. Please check the tracking details provided in your shipping confirmation email.
As the shipment shows as successfully delivered by the carrier, we recommend checking around your property, with neighbors, or contacting your local USPS office directly for more information on the delivery.
We are of course a legitimate online business (established in 2009) and all orders are fulfilled and shipped with tracking, as in this case. If you need any additional details regarding the shipment, please feel free to reach out to us through our contact page.
Thank you!
Lauren
Official Band Shirts
Shipping takes an eternity
I ordered a cap March 28 and it has yet to turn up. Asked for a refund and was denied.
18. april 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Hi there,
We’re really sorry to hear about your experience - we understand how frustrating delays like this can be.
Our standard shipping time is typically 3–10 business days, depending on the item, and this is noted on each product page. An estimated delivery window is also provided at checkout so customers know what to expect before placing an order.
That said, your order is clearly outside of that timeframe, and we definitely want to look into this further for you. Since we’re unable to locate your order details from this review, please reach out to us directly through the Contact Us link on our website with your order information so we can review the situation and work toward a resolution.
We’re here to help and will do our best to make this right.
Thank you!
Lauren
Official Band Shirts Support
Besvarelse fra Official Band Shirts
Thank you for the great review!
We're glad to hear you love the shirt and that it arrived quickly. We appreciate your support and hope to see you back again soon for more officially licensed band merch.
Jessica
Official Band Shirts
Not as bad as what others seem to think 🤔
Looking at their website, I was impressed with the tees they have, so I placed an order for one. Afterwards, I started reading all these negative reviews about them and started to panic. To my surprise, I received the shirt in 6 days and I love it. I'm not sure why so many have had bad experiences with them, but I am satisfied. The only negative thing that I would say about about them is that the items are a little pricey. Other than that, I am a happy customer.
14. marts 2026
Uopfordret anmeldelse
Besvarelse fra Official Band Shirts
Thank you for sharing your experience!
We're glad you decided to give us a chance and even happier to hear that your shirt arrived quickly and lived up to your expectations. We appreciate your honest feedback regarding pricing as well. We work hard to offer officially licensed merchandise from trusted suppliers and manufacturers while providing a wide selection of designs that fans love.
Thank you for your support, and we're thrilled to hear you're a happy customer!
Jessica
Official Band Shirts
Shipment has been delivered
Updating this review since I have bben told order has been delivered. Cannot verify at this time.
28. februar 2026
Besvarelse fra Official Band Shirts
Hi Christopher— thanks for your feedback. According to our records, your order was placed on March 1, shipped on March 4, and delivered via USPS on March 9.
The item you purchased lists a 3–5 business day processing time, with the delivery estimate also shown at checkout, and your order was shipped and delivered within that timeframe.
If there’s anything else we can help with, please feel free to reach out to our support team. We appreciate your order!
Lauren
Official Band Shirts
It's been over a week and I still…
It's been over a week and I still haven't got my shirt or received any additional information about it.
1. marts 2026
Besvarelse fra Official Band Shirts
Hi Darius — thanks for your order and for reaching out! The Michael Jackson item you purchased has a 5–10 business day processing time, which is noted on the product page, and the estimated delivery timeframe is also shown at checkout.
Your order is currently being processed and should be leaving our facility shortly, and it remains within the delivery window provided at checkout.
If you have any questions at all, please feel free to reach out to our support team — we’re always happy to help. Thanks again for your patience and for shopping with us!
Lauren
Official Band Shirts
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.