Great experience. Was a bit hesitant due to some of the bad reviews but ordered some Timberlands and they are near perfect. I only ordered them yesterday and they arrived today so very pleased about t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5* shop - after reading reviews was a bit hesitant about ordering but gave it a go as I order from Office too. Ordered pair of Birkenstocks on Thursday evening, Friday shoes were shipped with DPD and... Se mere
I purchased adidas sambas in the past and they were perfect, this week received some dr marten sandals and quite frankly, they’re disgusting. They have what can only be described as someone’s white fo... Se mere
I would not trust the the grading of these shoes. I received a pair of ‘great condition G2’ shoes today. One was marked as expected but also heavily faded not ‘slightly faded’ and had also been scrubb... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.
Kontaktoplysninger
London, Storbritannien
- offcuts@office.co.uk
- offcutsshoes.co.uk
3,4
Middel
315 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Office boots
The order from Office was excellent, the delivery was on time and prompt. I will definitely use Office again. Thankyou. The boots are amazing and I cannot wait to wear them , brilliant value too!
23. juli 2023
Really fast delivery great product
25. juli 2023
Sizing comes up small
Have bought here multiple times but the sizing on 3 pairs of shoes were so off. I’m usually a 7 but these fit like a 6. The quality was good but sizing being off meant I had to pay for delivery here and back. A lot of wasted money
24. juli 2023
The boots was the way it looked on line fantastic I'm so happy it's comfortable.delivery was quick kept up to date…
The delivery was quick kept up to date when it was coming
24. juli 2023
Lovely shoe, great price!
Lovely made shoe, great price. Shoes didn’t arrive in a box but thankfully weren’t squashed or damaged on arrival.
25. juni 2023
Rapid delivery perfect condition and…
Rapid delivery perfect condition and unbeatable price
24. juni 2023
Boots are lovely but fit is dreadful
Boots are lovely but fit is dreadful, leather at toe is much too low to allow for any level of comfort.
24. juni 2023
Absolutely fabulous sandals
Absolutely fabulous sandals, super comfy and not a mark on them! And who wouldn't love getting them for half price! I might need the tan pair 😁
24. juni 2023
Ordered two pairs of shoes one was the…
Ordered two pairs of shoes one was the wrong size and colour and the other was too big.
23. juni 2023
Total incompetence
I purchased a new pair of women's trainers on 16 May. Two pairs of men's trainers arrived instead.
One whole month and 13 emails later: No trainers; No refund; No apology; 3 failed pick-ups of the men's trainers by Yodel; and no way of escalating to a senior manager to resolve.
And now I am told that I will not get a refund until an unknown gentleman returns my misdirected order too.
Looking at the one star reviews this company clearly has major problems in its operations that have gone on for years.
15. juni 2023
Uopfordret anmeldelse
Besvarelse fra OFFCUTS Shoes
Hi
Thanks for your feedback. We're sorry to hear that this has been your experience at OFFCUTS. We always strive to provide an excellent service and so we deeply regret the inconvenience caused and the frustration you experienced throughout this process.
We can see that a free collect plus return label has been provided for you. When we can see that your order has been returned we can arrange to refund this order for you.
Again we offer our sincerest apologies for this error and as we arrange your refund, please let us know if you have any further questions as support will always be available until this has been resolved for you.
Kind regards
OFFCUTS Team
I bought a pair of Doc Marten mules I…
I bought a pair of Doc Marten mules I have been wanting for ages and got
them for nearly half price from this site
Amazing 🤩
23. maj 2023
The Shoes I have been buying here…
The Shoes I have been buying here really meet my expectations and I have never regret buying any shoes from this site. I am lucky to discovered this site.
23. maj 2023
It's been over 6 working days still…
It's been over 6 working days still haven't got my refund, for damaged sandles.
1. juni 2023
Uopfordret anmeldelse
Do not buy unless you are prepared to…
Do not buy unless you are prepared to cough up the return costs.
23. maj 2023
Uopfordret anmeldelse
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