Great experience. Was a bit hesitant due to some of the bad reviews but ordered some Timberlands and they are near perfect. I only ordered them yesterday and they arrived today so very pleased about t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
5* shop - after reading reviews was a bit hesitant about ordering but gave it a go as I order from Office too. Ordered pair of Birkenstocks on Thursday evening, Friday shoes were shipped with DPD and... Se mere
I purchased adidas sambas in the past and they were perfect, this week received some dr marten sandals and quite frankly, they’re disgusting. They have what can only be described as someone’s white fo... Se mere
I would not trust the the grading of these shoes. I received a pair of ‘great condition G2’ shoes today. One was marked as expected but also heavily faded not ‘slightly faded’ and had also been scrubb... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.
Kontaktoplysninger
London, Storbritannien
- offcuts@office.co.uk
- offcutsshoes.co.uk
3,4
Middel
315 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great shoes at a great price.
25. januar 2024
Not full refund
Bought some Veja trainers. The colourway was the opposite to what was pictured. So instead of mostly black they were mostly white. I returned them. But my postage both ways should have been refunded as it was their mistake but it was not. They've lost nothing but I'm out of pocket by £8 because they sent me the wrong product. Avoid.
12. januar 2024
Uopfordret anmeldelse
So pleased I have found this site
So pleased I have found this site, so far I have had no issues and have been buying from them for about 2 years now.
I am weary of using the office main site as have had a few issues, wrong shoes, sent to wrong house, cancelled, different sizes etc (all on seperate orders!) and I never trust the order until it is in my hands - not a fun shopping experience! And to be frank, I haven't placed an order with the main site for over 3 years because I don't enjoy the stress of it.
However I don't have that with offcuts, they dispatch within 2 days at the most, and arrive within 5 days, the shoes are always in perfect condition (they do advise of any marks etc) and generally have a decent discount applied.
The site is worth keeping an eye on, especially if there is a pair of shoes that has sold out in your size or if like me, you just don't trust ordering from their main site - I really cannot understand why they provide such a different service when they are the same company but they do.
2. januar 2024
Uopfordret anmeldelse
Besvarelse fra OFFCUTS Shoes
Hi Fiona! We're thrilled by your review and happy to hear that you've had such a great experience shopping with us! 😊
Bought several pairs of shoes from the…
Bought several pairs of shoes from the odd sizes collection now and they're always really good value and in great condition, would recommend.
25. december 2023
canceled my order and didn't give me…
Canceled my order and didn't provide any information on why it was canceled or when my money will return to my account
3. januar 2024
Uopfordret anmeldelse
Besvarelse fra OFFCUTS Shoes
Hi, thanks for contacting us. Unfortunately your order was flagged as potentially fraudulent due to a number of factors and so your order was cancelled on our system. A refund was processed immediately on cancellation and should now be back in your account.
Good representation of shoes on…
Good representation of shoes on website, good price, good service, good delivery service, great altogether!
26. december 2023
Came in time and was what I expected
Came in time and was what I expected. Couldn't ask for more.
24. november 2023
Very efficient
24. november 2023
Fantastic bargains!
Brilliant prices on very good quality footwear. Would prefer if delivery could be to a safe space. Left with neighbour who then went on holiday!
24. november 2023
I haven't received anything yet
24. november 2023
Besvarelse fra OFFCUTS Shoes
Hi, thanks for contacting us. We've had a look at your order status and can see that your parcel is due to arrive on the 2nd December.
We apologise for any delays caused and if your parcel does not arrive, please contact us again and we can assist further.
Good quality
24. november 2023
Would use again
Website easy to navigate, wasn't looking for anything in particular so searched by size to see what was available to me. The description for my item was P for perfect which they are. The delivery updates were good and came when they said they would.
26. oktober 2023
Great winter boot
Great boots at an exceptional price. Can’t wait for the colder weather to wear them!! Waterproof and warm for those muddy winter walks.
24. september 2023
Honestly so great
Quick delivery and quality shoes for a gooood discount o really can’t complain
25. september 2023
SCAM Scam all the way.
SCAM Scam all the way.
Order some boots never turned up emailed loads of times asking for refund and they had the cheeky to say when they get returned they will refund me
How can I return something what didn't turn up dip**** Avoid stealing people bank details and personal information fraudulent and fake business
When refund is In bank I will change my review
22. september 2023
Uopfordret anmeldelse
Besvarelse fra OFFCUTS Shoes
Hi Toni
Thanks for your review.
We're sorry to hear that the delivery was unsuccessful. We would also like to clear any confusion caused as we would only want to convey that your order would be refunded when we saw that it was on it's way back to us.
We can see this is now the case, and so we have refunded your order in full.
We apologise sincerely for the disappointment caused.
Finding offcuts was my lucky day!!
I love browsing on this site!
I have purchased many several pairs of trainers and summer sandals.
I am very satisfied with my goods received.
Every item described well. And the prices are good.
Delivery is really quick !
I .ove getting my parcels and am p.eased with all my purchases.l love it!
24. juli 2023
Besvarelse fra OFFCUTS Shoes
Hi Ruth
Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying your shopping experience on our site. It's great to know that you've found exactly what you've been looking for! We take pride in accurately describing our products and offering competitive prices. Our team also works hard to ensure that deliveries are quick and efficient. We appreciate your continued support and look forward to serving you again in the future!
Many thanks
OFFCUTS Team
My order never arrived
My order never arrived. After chasing them they said the parcel was lost and did I want a replacement or refund. I asked for a replacement and the next email I got was an automated email saying I would get a refund in 3-5 days.
25. juli 2023
Besvarelse fra OFFCUTS Shoes
Hi Jasmine
We can see that your order was refunded as there was no stock available in the size ordered to provide a replacement.
We apologise sincerely about the delay and any confusion caused.
OFFCUTS Team
Service and affordable price
24. juli 2023
Would have given you 5* but was a mix…
Would have given you 5* but was a mix up with delivery so ended up collecting from depot
30. juli 2023
Dette er Trustpilot
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