OFFCUTS Shoes Anmeldelser 

315
•
TrustScore 3.5 ud af 5

3,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Great experience. Was a bit hesitant due to some of the bad reviews but ordered some Timberlands and they are near perfect. I only ordered them yesterday and they arrived today so very pleased about t... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

5* shop - after reading reviews was a bit hesitant about ordering but gave it a go as I order from Office too. Ordered pair of Birkenstocks on Thursday evening, Friday shoes were shipped with DPD and... Se mere

Bedømt til 1 ud af 5 stjerner

I purchased adidas sambas in the past and they were perfect, this week received some dr marten sandals and quite frankly, they’re disgusting. They have what can only be described as someone’s white fo... Se mere

Bedømt til 1 ud af 5 stjerner

I would not trust the the grading of these shoes. I received a pair of ‘great condition G2’ shoes today. One was marked as expected but also heavily faded not ‘slightly faded’ and had also been scrubb... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Skobutik

Skrevet af virksomheden

OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.


Kontaktoplysninger

3,4

Middel

TrustScore 3.5 ud af 5

315 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 50 % af deres negative anmeldelser

Svarer typisk inden for 1 måned

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,4

Alle anmeldelser

(315)

36 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I would not trust the the grading of…

I would not trust the the grading of these shoes. I received a pair of ‘great condition G2’ shoes today. One was marked as expected but also heavily faded not ‘slightly faded’ and had also been scrubbed as could feel due to the suede being rough in texture compared to the non affected shoe. A real shame. Attempted contacting customer service but had generic response which didn’t actually address my concerns.

1. august 2025
Uopfordret anmeldelse
OFFCUTS Shoes-logo

Besvarelse fra OFFCUTS Shoes

Hi

Thanks for your feedback, and we're sorry to hear that the condition of the shoes you received didn’t meet your expectations.

All items are individually checked and graded before being listed, and we aim to ensure that the condition is accurately reflected. That said, we understand your concerns and are sorry this pair didn’t feel right to you.

We’ve reviewed your case and, while we’re confident in our grading process, we’ll take your comments on board and investigate this further internally to ensure consistency.

If the item remains unworn and in its original condition, you're welcome to return it within 28 days of delivery for a refund, as outlined in our returns policy. Please include your completed returns form and ensure the original box is included to avoid any deductions.

Bedømt til 3 ud af 5 stjerner

Half an. order, full delivery cost

I ordered two pairs of shoes, but was told after my order was accepted and paid for, that one pair was no longer available. Even so, the full delivery cost was still applied, and if I choose an alternative pair then delivery will apply to those too.

31. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I found the whole process trouble free

I found the whole process trouble free, the items where as described and had they suited me they would have been excellent value, the returns process was trouble free as I aware prior to ordering I was fully responsible for returns both courier and cost, i was refunded promptly as soon as return was received ( I used royal mail 48 HR they were cheapest as it included £150 of cover)

4. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Office on a budget

Prompt delivery, great prices and beautiful shoes. And no obvious signs they are not regular Office shoes. I feel like I've unlocked a secret shopping level.

24. juni 2025
Bedømt til 1 ud af 5 stjerner

I purchased through offcuts and I would never do it again

I purchased through offcuts with delivery through Yodel and Inpost - the item did not get delivered, but between yodel and offcuts they refused to acknowledge the issue or try and resolve. Now i'm going through my bank to get a refund and I would never buy through offcuts again because their customer service team are useless.

26. juni 2025
Uopfordret anmeldelse
OFFCUTS Shoes-logo

Besvarelse fra OFFCUTS Shoes

Hi

Thanks for your feedback. We're sorry to hear that your order didn’t arrive and that you were left feeling unsupported.

We did request your order details so we could investigate the issue further, but unfortunately, they were not provided. Without this information, we were unable to confirm the order or take any action to resolve the matter.

As you’ve chosen to pursue a refund through your bank, we’ll respect that process. Your comments have been noted and will be shared with the relevant teams to help us improve.

Bedømt til 5 ud af 5 stjerner

Great purchase !

I bought of Offcuts Adidas Sambae recently.
Was little bit worried what would be state of them but actually they are great!
The only thing was they arrived in not original Adidas box which didn't bother me at all.
Great shoe in great price ( £25 less )
Thanks a lot!

14. maj 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Both boots the wrong size

Both boots the wrong size. Ordered a 3 and 4 got two size 6's. Very poor

24. april 2025
OFFCUTS Shoes-logo

Besvarelse fra OFFCUTS Shoes

Hi

Thanks for your feedback. We're sorry to hear there was confusion with the sizes received.

After reviewing your order, we can confirm that one of the size 6 boots was ordered correctly, while the other appears to have been sent in error. We understand how frustrating this must be and apologise for any inconvenience caused.

This has now been refunded for you.

Bedømt til 1 ud af 5 stjerner

Awful

Awful. So unhelpful and dismissive and yodel who they use to deliver are useless.

22. april 2025
Uopfordret anmeldelse
OFFCUTS Shoes-logo

Besvarelse fra OFFCUTS Shoes

Thanks for your feedback. We're sorry to hear that your experience with our service and delivery partner didn’t meet expectations.

We understand how frustrating this must have been, and while we always aim to provide helpful and respectful support, we clearly fell short in your case. Your comments have been noted and will be shared with the relevant teams to help us improve.

Bedømt til 5 ud af 5 stjerner

New Repeat Customer

I often feel people only leave reviews for negative experiences so here I am to give you a positive one! I received my adidas shoes from Offcuts within 5 days, they were in near perfect condition and are absolutely perfect. Fast shipping and correct order received - I’ll definitely purchase from them again! :)

8. april 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Boots

Great items for sale on this site boots I ordered are awful, cheap ugly things

22. februar 2025
OFFCUTS Shoes-logo

Besvarelse fra OFFCUTS Shoes

Thanks for your feedback. We're really glad to hear you found great items on our site, but we're sorry to hear the boots didn’t meet your expectations. That’s definitely not the experience we want for our customers. We can see you have now been refunded.

Bedømt til 5 ud af 5 stjerner

Love Offcuts

Love Offcuts. Have bought a lot from you over the years . I can buy great designer quality footwear at a fraction of the normal price .
The only problem is having to pay for returns, which I have had to do occasionally as the size is too small? It seems a 3 or 4 varies a lot.

22. februar 2025
Bedømt til 5 ud af 5 stjerner

Very Happy with my Barbour Boots

The Barbour Boots I ordered were good value and as described online. There were only a couple of minor marks which were unnoticeable. The fit was good.
They arrived speedily and the shipping costs were reasonable.

22. februar 2025
Bedømt til 1 ud af 5 stjerner

Would rate zero if possible

Would rate zero if possible. I’m not one to leave bad reviews, but this took the absolute piss. I ordered a pair of trainers for my birthday, but I received some black boots instead… Multiple back and forth on emails as that’s their only way of contact (which takes multiple days for a response every time), been passed from person to person and the issue has still not been resolved. I even paid out of my own pocket to return these boots and I’m still yet to receive a refund for the item itself. There has been no acknowledgement other than please wait 3-5 business days… It’s been weeks…: Steer clear. The worst customer experience I have ever had.

20. januar 2025
Uopfordret anmeldelse
OFFCUTS Shoes-logo

Besvarelse fra OFFCUTS Shoes

Hi Louise , thanks for your review. We're sorry to hear that you had a less than perfect experience shopping with us. We can see that you're order was shipped incorrectly and we were expecting to ship the correct product to you on receipt of the original order. Unfortunately due to courier delays we did not receive your return until a day after the advised 3-5 business days. We have processed a full refund for you and apologise again for the disappointment caused.

Kind Regards
OFFCUTS TEAM

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere