The fact that I actually got answers from real people at Octopus rather than the usual damn email that states do not reply, which annoys me in the extreme. Octopus seem to actually deal directly with... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Se mere
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Se mere
Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Kontaktoplysninger
Join the UK's business energy champions
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Salish was a a very helpful advisor…
Salish was a a very helpful advisor helping me make the switch across to octopus
Girl/Lady on the phone was very helpful…
Girl/Lady on the phone was very helpful and professional. Answering all my queries clearly.
Simply my emails were acknowledged and…
Simply my emails were acknowledged and acted upon.
Very happy with the service
Very happy with the service
And most importantly monthly charges are reasonable
Faultless transition
Outstanding customer service from a…
Outstanding customer service from a well-informed and helpful team! Couldn't recommend them highly enough, a pleasure to deal with.
Its too early to judge anything else…
Its too early to judge anything else but I must say the signing up and the switch over went smoothly. Hope they keep it up. Just glad to be rid of Bionic they are a nightmare.
easy to change suppliers
Svar kan have AI-indholdLæs mere
Louis - Thank you
Louis, the guy who dealt with me, was excellent. He was professional, very knowledgeable, and had excellent communication skills. He will go far!

Besvarelse fra Octopus Energy for Business

Besvarelse fra Octopus Energy for Business
Good listener
Good listener, understood the issue and sorted out the solution. Very good personal, professional customer service

Besvarelse fra Octopus Energy for Business
Very prompt and helpful service
Very prompt and helpful service. I changed my supplier to Octopus with minimum effort.

Besvarelse fra Octopus Energy for Business
Very responsive to enquiries and great…
Very responsive to enquiries and great to be able to talk to a knowledgeable person on the phone without a long wait.

Besvarelse fra Octopus Energy for Business
It is wonderful to talk to knowledgable…
It is wonderful to talk to knowledgable advisors in the UK who understand your business and are a real credit to your business. It makes my business better because it takes so much less of my time. Thank you Octopus.

Besvarelse fra Octopus Energy for Business
Outstanding customer service
Outstanding customer service with very well-informed, friendly and professional advisor who helped me switch my landlord supply to Octopus with ease.

Besvarelse fra Octopus Energy for Business
Can't fault Octopus
Can't fault Octopus for both my home account and the business account I manage

Besvarelse fra Octopus Energy for Business

Besvarelse fra Octopus Energy for Business
Leah has been totally awesome in her…
Leah has been totally awesome in her continued support with the meter issue that we have.
Well done Leah

Besvarelse fra Octopus Energy for Business
Allana was very helpful
Allana was very helpful and has excellent customer service skills.
I look forward to Octopus as my business energy supplier as I will save a lot of money compared to my existing suppliers.

Besvarelse fra Octopus Energy for Business
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







