Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... Se mere
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First time I have booked with OWT. First class experience from all staff especially Kerry. Without doubt they will be the first travel company I will contact to arrange future cruises. OWT clearly ha... Se mere
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We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... Se mere
Virksomheden har svaret
Carrie Purnell of OWT went above and beyond in helping us find details of a cruise/stay holiday in South America. As always, the service from OWT is extremely helpful and knowledgeable about all aspec... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Kontaktoplysninger
132 Winchester Road, SO53 2DS, Chandler's Ford, Storbritannien
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Fremragende
637 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
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Besvarelse fra Ocean World Travel
Thank you for your kind review!
We’re delighted to hear you found our service friendly and efficient. Providing a smooth and positive experience for our customers is exactly what we aim for.
We really appreciate you choosing Ocean World Travel and look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
Besvarelse fra Ocean World Travel
Thank you for your kind review!
We’re delighted to hear that Jordan was helpful and efficient when assisting with your booking. It’s great to know the process was smooth and easy for you.
We really appreciate you choosing Ocean World Travel and hope you enjoy your holiday. We look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
excellent friendly service
I have used OWT for many years and am always impressed with the excellent and friendly service provided.
4. juni 2026
Besvarelse fra Ocean World Travel
Thank you for your kind review and for your continued loyalty over the years!
We’re delighted to hear that you consistently receive excellent and friendly service from the Ocean World Travel team. Your ongoing support means a great deal to us, and we truly appreciate you choosing to book with us time and time again.
We look forward to helping you plan many more wonderful holidays in the future.
Kind regards,
The Ocean World Travel Team
Thank you for being patient…
Thank you for being patient ,informative and very helpful considering we had not been on a cruise before ryan made it very easy .We are looking forward to our long awaited holiday.😉
5. juni 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that Ryan was patient, informative, and helpful in guiding you through your very first cruise booking. It’s great to know he was able to make the process easy and reassuring for you.
We really appreciate you choosing Ocean World Travel for your long-awaited holiday, and we hope you have an absolutely fantastic cruise experience.
Kind regards,
The Ocean World Travel Team
Excellent service
Excellent service from Kerry, who was friendly and helpful and able to offer exactly what we were looking for. Highly recommended.
5. juni 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that Kerry provided such friendly and helpful service and was able to find exactly what you were looking for. It’s great to know you had such a positive booking experience and that you would highly recommend us.
We really appreciate you choosing Ocean World Travel and look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear you found our service excellent and our team friendly, and that the booking process was easy for you. Making things simple and enjoyable for our customers is exactly what we aim for.
We really appreciate you choosing Ocean World Travel and look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Besvarelse fra Ocean World Travel
Thank you for your kind review!
We’re delighted to hear you found our service both professional and excellent. Providing a smooth and reliable experience for our customers is always our priority, so your feedback is greatly appreciated.
Thank you for choosing Ocean World Travel and for your recommendation. We look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Wonderful experience
Wonderful experience! Nothing is too much for the ladies at Ocean World they are delightful to speak to and always helpful! Exceptional service, thank you, especially Carrie and Kerry. Thank you.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you had such a positive experience with us and that our team made a great impression. It’s especially lovely to hear your kind words for Carrie and Kerry—they will be thrilled to know their helpful and friendly service made such a difference.
Providing exceptional service and being there for our customers is what we always strive for, so your feedback truly means a lot.
Thank you for choosing Ocean World Travel. We look forward to helping you again soon.
Kind regards,
The Ocean World Travel Team
Kerry was most patient and very…
Kerry was most patient and very helpful, as well as friendly.
When I finally decided what I wanted the booking was done very efficiently. Very good service, I will definitely recommend.
4. juni 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that Kerry was patient, friendly, and helpful throughout your booking process. It’s great to know that once you had decided on your plans, everything was completed quickly and efficiently for you.
Providing a smooth and supportive experience is exactly what we aim for, so your feedback means a lot. We really appreciate your recommendation and thank you for choosing Ocean World Travel.
We look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
Very helpful
My first booking with them and Jordan was very helpful and the price was better than booking direct. It made everything very easy. I have thanked the person who recommended them to me.
4. juni 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that your first experience booking with Ocean World Travel was such a positive one, and that Jordan was able to make the process easy and straightforward for you. It’s great to know you also found the price competitive compared to booking direct.
We really appreciate your kind recommendation and are pleased you were happy with the service you received. Thank you for choosing Ocean World Travel, and we hope to help you with many more fantastic holidays in the future.
Kind regards,
The Ocean World Travel Team
Carrie Purnell
Carrie is always very helpful, meets all our requests with a smile and goes the extra mile to make our holidays stress free and enjoyable.
4. juni 2026
Uopfordret anmeldelse
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear such kind words about Carrie. She will be thrilled to know her helpful and positive approach has helped make your holidays stress-free and enjoyable. Going the extra mile for our customers is exactly what we strive for, so your feedback means a great deal to us.
We truly appreciate your continued support and look forward to helping you plan many more fantastic holidays.
Kind regards,
The Ocean World Travel Team
Easy to book over the phone with a…
Easy to book over the phone with a friendly and knowledgeable travel agent (Carrie)
4. juni 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that you found the booking process easy and that Carrie provided friendly and knowledgeable assistance. We’ll be sure to pass your kind words on to her.
At Ocean World Travel, we always aim to make booking your holiday as smooth and enjoyable as possible, so it’s great to know we delivered that for you.
We really appreciate you choosing us and look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Great everything!
I have dealt with Ocean World for years. Always a friendly helpful voice on the phone.
Today Carrie was on the ball and booked me a cabin the moment Fred's phone lines opened as this cruise was just launched today.
Great service, discount, bottle of bubbly... what's not to love. Would give Michelle & staff at least 7 stars if allowed!!
Forgot to say that Carrie alerted me to this specialist cruise- she knows what I like to do! Huge thanks for that: I might have missed it.....
4. juni 2026
Besvarelse fra Ocean World Travel
Thank you so much for your fantastic review and your continued loyalty over the years!
We’re absolutely delighted to hear about your experience with Carrie today, and that she was able to secure your cabin right as the cruise launched. It’s wonderful to know she also took the time to alert you to the specialist sailing—our team really prides itself on understanding our customers’ preferences and helping them find the perfect trips.
We’ll be sure to pass your kind words on to Carrie, Michele and the wider team—they’ll be thrilled to hear your feedback (and we’d happily take those “7 stars” if we could!).
Thank you again for choosing Ocean World Travel. We look forward to helping you plan many more amazing cruises in the future.
Kind regards,
The Ocean World Travel Team
Besvarelse fra Ocean World Travel
Thank you for your kind review!
We’re really pleased to hear you found our service excellent and reliable. Providing a smooth, dependable experience for every customer is what we strive for, so your feedback means a lot to the team.
We appreciate you choosing Ocean World Travel and look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Our first holiday booking using Ocean…
Our first holiday booking using Ocean World travel, the staff were excellent and had all questions covered before we asked so went beyond what was absolutely essential. Really impressed.
1. juni 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that your first experience booking with Ocean World Travel was such a positive one. It’s great to know our team was able to answer your questions thoroughly and go the extra mile to ensure everything was clear and well covered for you.
We really appreciate you choosing us for your holiday booking and are so pleased to have made a strong first impression. We hope you have a fantastic trip and look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
Booking was trouble free
Booked a cruise with Ocean world travel and the process was easy. Seemed to get a good deal and the champagne and chocolates are a nice touch.
1. juni 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review!
We’re so pleased to hear that you found the booking process easy and trouble-free, and that you were happy with the cruise deal. It’s also great to know you appreciated the little extras—our champagne and chocolates are just a small way of saying thank you.
We really appreciate you choosing Ocean World Travel and hope you have a fantastic cruise. If we can help with anything else, we’re always here.
Kind regards,
The Ocean World Travel Team
Besvarelse fra Ocean World Travel
Thank you for your kind feedback. We're delighted to hear you received excellent help and advice from our team.
Friendly and efficient
Once again Carrie was so friendly and knowledgeable making our cruise booking a pleasure, Ocean Word is our go to Travel Agent
29. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your lovely review. We're delighted to hear Carrie’s friendly and knowledgeable service made your booking a pleasure, and we truly appreciate being your go-to travel agent.
Always a responsive service
Always a responsive service, quick to investigate queries and advise the best options.
29. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your kind review. We're delighted to hear you consistently receive a responsive service and that our team can quickly assist with your queries and offer the best options.
Absolutely brilliant !
Absolutely brilliant! Thank you Kerry . Found the perfect cruise for us. Organised everything and sent a lovely surprise on board!! We enjoyed it so much we have booked again through Kerry !
28. maj 2026
Besvarelse fra Ocean World Travel
Thank you for your wonderful review. We're delighted Kerry found the perfect cruise for you and took care of everything, and we're so pleased you enjoyed your surprise onboard and have chosen to book with us again.
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