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Ocean World Travel Anmeldelser 580

TrustScore 5 ud af 5

5,0

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Have booked with Ocean World Travel for a number of years and have found their consultants friendly, knowledgeable and very helpful. We have always received first class service and competitive prices... Se mere

Bedømt til 5 ud af 5 stjerner

Kerry was most patient and very helpful, as well as friendly. When I finally decided what I wanted the booking was done very efficiently. Very good service, I will definitely recommend.

Bedømt til 5 ud af 5 stjerner

Our first holiday booking using Ocean World travel, the staff were excellent and had all questions covered before we asked so went beyond what was absolutely essential. Really impressed.

Bedømt til 5 ud af 5 stjerner

I spoke to Kerry as i have done before and she was extremely helpful and patient and why i will always talk to Ocean World before booking any cruisrm

Virksomhedsoplysninger

  1. Krydstogtbureau
  2. Krydstogtsbureau

Skrevet af virksomheden

Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.

As a thank you for booking with us

Free champagne & chocolates

Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.

Kontaktoplysninger

5,0

Fremragende

TrustScore 5 ud af 5

580 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

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Bedømt til 5 ud af 5 stjerner

Quick and efficient booking

Quick and efficient booking process. Friendly staff.

13. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your review. We're delighted to hear you found the booking process quick and efficient, and that our team provided friendly service throughout.

Bedømt til 5 ud af 5 stjerner

Spoke to Jordan and Ryan over the last…

Spoke to Jordan and Ryan over the last 2 weeks. Both were pleasant, knowledgeable and helpful. All the information we needed was provided and we are now looking forward to our cruise.

14. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your lovely review. We're delighted to hear Jordan and Ryan were pleasant, knowledgeable, and helpful, and that you have everything you need for your upcoming cruise.

Bedømt til 5 ud af 5 stjerner

First class service , very knowledgeable

I always book with ocean world travel. The staff are friendly and very helpful. Nothing is to much trouble for them. I wouldn’t use any other company. They give you good deals and the service is excellent. Never had a bad holiday through them yet.

13. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your wonderful review. We're delighted to hear that our team continues to provide the friendly, helpful service you value, and we truly appreciate your loyalty and trust in Ocean World Travel for all your holidays.

Bedømt til 5 ud af 5 stjerner

First visit for a long time due to…bereavement

First visit for a long time due to bereavement. It was coming back to old friends, comfortable, helpful and personal.

13. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your lovely review. We're delighted to welcome you back and are pleased that our team could provide the personal, friendly service you remembered. We look forward to helping you again in the future.

Bedømt til 5 ud af 5 stjerner

Very good an essay to talk about hi to…

Very good an essay to talk about to someone. Had no problems ps booked two holidays

6. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your review. We're delighted to hear you found the booking process easy and enjoyable, and we're thrilled to have helped you book not just one, but two fantastic holidays!

Bedømt til 5 ud af 5 stjerner

Easy booking

Easy booking

13. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your review. We're delighted to hear you found the booking process easy and look forward to helping you plan your next cruise.

Bedømt til 5 ud af 5 stjerner

We always receive fantastic service and…

We always receive fantastic service and the staff are very helpful and informative about every cruise company.

Carrie makes the booking process so straightforward and straightaway you receive by email the booking confirmation.

Oceanworld always has the best prices and I always use them for all my cruise holidays as they take care of everything - from quote to ensuring every part of the holiday is booked ( flight, transfers, cruise etc). There is nothing you have to worry about - just look forward to the holiday beginning!

11. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your wonderful feedback; we're delighted that Carrie and the team could make your cruise planning so easy and stress-free, and we truly appreciate your continued loyalty and support.

Bedømt til 5 ud af 5 stjerner

Emily and Ryan took our booking and…

Emily and Ryan took our booking and gave answers quickly to our various attempts to mix and match Cruise and stay requirements

3. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your lovely review. We're delighted Emily and Ryan were able to help with your cruise and stay arrangements and provide quick responses to your requests. We appreciate your support and hope you have a fantastic holiday!

Bedømt til 5 ud af 5 stjerner

Ryan was a pleasure to book with.Very…

Ryan was a pleasure to book with.Very professional and very pleasant. Jpyce

10. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your lovely feedback, Joyce—we’re pleased to hear Ryan provided such professional and pleasant service while assisting with your booking.

Bedømt til 5 ud af 5 stjerner

Excellent service

As ever, excellent service from Ocean World Travel. Ryan was brilliant in getting Fred Olsen to agree a 2nd change of cruise, something they don't normally do, and I'm really grateful. Whoever you speak to is on your side, and that's such a help.

10. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your kind feedback—we’re delighted to hear Ryan and the team were able to secure the change for you and that you felt fully supported throughout.

Bedømt til 5 ud af 5 stjerner

Ocean World always deliver

Ocean World always deliver - the whole team are extremely helpful and get us the best deals. Very friendly and caring.

10. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your wonderful feedback—we’re delighted to hear the team consistently provides helpful, friendly service and great value on your bookings.

Bedømt til 5 ud af 5 stjerner

Great personal service from…

Great personal service from knowledgeable team.

6. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your kind feedback—we’re pleased to hear you appreciated the great personal service and support from our knowledgeable team.

Bedømt til 5 ud af 5 stjerner

Very helpful and informative

Kerry was so helpful, very friendly and knowledgeable but also professional. The booking process was simple and I received confirmation within minutes

6. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your lovely feedback—Kerry is delighted to have made your booking process simple and smooth and to have provided friendly, knowledgeable, and professional support.

Bedømt til 5 ud af 5 stjerner

The very personal touch

The very personal touch. Friendly staff with great experience to find exactly what we wanted .

5. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your kind feedback—we’re delighted to hear our friendly and experienced team was able to provide a personal touch and find exactly what you were looking for.

Bedømt til 5 ud af 5 stjerner

Everything went so perfect

Everything went so perfect

27. april 2026
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Besvarelse fra Ocean World Travel

Thank you for your lovely feedback—we’re delighted to hear everything went perfectly and hope to help you again in the future

Bedømt til 5 ud af 5 stjerner

Excellent communications

Timely callback; friendly, knowledgeable and confident Consultant; acceptable price; clear explanations and descriptions; timely written confirmation.

3. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your feedback—we’re pleased to hear you were happy with the timely communication, helpful advice, clear explanations, and overall service provided by our consultant.

Bedømt til 5 ud af 5 stjerner

Excellent Company

Carrie at Ocean World Travel has excelled again in handling our 3 family bookings for 2028. Carrie has ensured that we have 3 cabins together in the area of the ship we requested and everything is as we wished. Ocean World Travel is an excellent Company, nothing is too much trouble and telephone calls are always answered promptly by very helpful staff. Thank you Carrie and Ocean World Travel.

29. april 2026
Uopfordret anmeldelse
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Besvarelse fra Ocean World Travel

Thank you for your wonderful feedback, Roger—Carrie and the Ocean World Travel team are pleased to have been able to arrange your three family bookings just as requested and look forward to helping you again in the future.

Bedømt til 5 ud af 5 stjerner

A good booking experience

Emily was very helpful and patient. We had been struggling to get our heads around our booking and Emily made things easy for us.

2. maj 2026
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Besvarelse fra Ocean World Travel

Thank you for your lovely feedback—Emily is delighted to have helped make your booking clear and straightforward and to have made the process easier for you.

Bedømt til 5 ud af 5 stjerner

Ocean World Travel are always helpful…

Ocean World Travel are always helpful with the bookings offering good advice and matching the perfect cruise to my needs. The staff are always there to help with any queries and sort out any problems when they arise.

24. april 2026
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Besvarelse fra Ocean World Travel

Thank you for your kind feedback—our team is glad to hear we’ve been able to help with your bookings, offer good advice, and match you with the perfect cruise while being on hand to support you whenever needed.

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