Oakwood Motor Company Bury Anmeldelser 

499
•
TrustScore 4 ud af 5

4,0

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

This place has evolved so much. I am a returning customer last car bought from Oakwood prior to covid. Team at Hero Car Finance were fantastic,had me qualified,accepted less than 60 minutes. The wif... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Had another wonderful experience buying at Oakwood Motor Company. Have bought from them before and as they are a local business I decided to try them first. Sales staff made the initial buying process... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Olivia at Oakwood in Bury made the process of buying our car simple and straightforward. She was responsive via text and helped me secure a deal despite having less than great credit. Thanks again Oli... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Would never recommend this company, aftersales is extremely poor. They do not reply to emails and avoid repairs to car under warranty

Virksomheden har svaret

Virksomhedsoplysninger

  1. Bilforhandler
  2. også i
  3. Brugtvognsforhandler

Skrevet af virksomheden

Oakwood Motor Company are an established family run used car dealership based in Bury. We have over 400 cars currently in stock from all your favourite brands including our specialist selection of Audi VW Group vehicles. Our fantastic rates are available on both HP and PCP finance and we have extended warranties available for up to 3 years for complete peace of mind. Our experienced sales team are on hand to help you every step of the way, so give us a call today to reserve your new car with a refundable £100 deposit.


Kontaktoplysninger

4,0

God

TrustScore 4 ud af 5

499 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 83 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

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4,0

Alle anmeldelser

(499)

201 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Thank you Diana,perfect customer…

Thank you Diana,perfect customer service.

27. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Matthew, thank you for your kind feedback. We’re delighted to hear you received perfect customer service from Diana. We really appreciate your review and your support.

Bedømt til 5 ud af 5 stjerner

Very satisfied!

Very fast, efficient turnover! I would like to say thankyou to Olivia Hall for being a great assistance!

24. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Logan, thank you for your great review. We’re really pleased to hear you were very satisfied and that everything was handled quickly and efficiently. Olivia will be delighted to hear your kind comments. Thanks again for choosing us.

Bedømt til 1 ud af 5 stjerner

Not as good as they seem

Holding out to write review in the hope they wouldn’t let me down but they have had nearly three weeks to resolve an issue.
Sold me a car with only 1 day left on mot so I had to rush around getting it booked in the day after purchase - hassle I didn’t need.
Car was sold with a faulty start/stop which we agreed to fix and invoice the company.
I got the car mot’d and fixed the button and have sent numerous emails, texts, phone calls and still have not had the agreed refund.
Oakwood have the potential to be really good but the truth is that once you are out the door they aren’t interested any more.

4. januar 2026
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Bedømt til 5 ud af 5 stjerner

My First car

I got my first car in the uk last year from Oakwood. And I can say from the sales department to the service department, they were really professional and ready to help.
I felt safe and comfortable closing a deal with them.
Recently, I wanted to swap my car, and they were willing to assist in the whole process. I would recommend them.

17. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Oakwood Motor Company Bury

Hi Chidimma, thank you so much for taking the time to share your experience. We’re delighted to hear that you felt safe and comfortable throughout your first car purchase with us, and that both our sales and service teams were able to support you. It’s also great to know we could assist you again when it came time to swap your car. Thank you for your recommendation — it really means a lot to us.

Bedømt til 5 ud af 5 stjerner

5 ⭐️⭐️⭐️⭐️⭐️

Andy the salesman, and the general manager Michael, made my car buying process effortless. Everything was explained clearly, and the turn around time was brilliant from me viewing to driving away - I can’t recommend these guys enough. See you in a few years!

21. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Scarlett, thank you so much for your fantastic review. We’re delighted to hear that Andy and Michael made the whole process clear, smooth, and effortless for you, and that the turnaround from viewing to driving away was so quick. We’ll be sure to pass on your kind words to them both. Thanks again for the recommendation — we’ll look forward to seeing you in a few years!

Bedømt til 5 ud af 5 stjerner

Amy has been such help!

Amy has been such a help to me and so lovely!!she did everything she could to help me get my car I’m so grateful!!She was recommended and I can see why! X

22. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Kafiyan, thank you so much for your lovely review. We’re really pleased to hear how helpful Amy was and that she did everything she could to support you in getting your car. We’ll be sure to pass on your kind words to her. Thanks again for your recommendation — it truly means a lot.

Bedømt til 5 ud af 5 stjerner

Amazing Amy Burleigh 🤩⭐️

Amazing Amy B has been nothing but professional, polite, hardworking and really bends over backwards to make sure my needs were met and I got the car I wanted.
She is patient, kind and thoughtful of my personal financial situation.
Top Tier service from her 10/10

18. november 2025
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Besvarelse fra Oakwood Motor Company Bury

Hi Charmaine, thank you so much for your amazing review. We’re delighted to hear how professional, patient, and supportive Amy was throughout your experience, and that she was able to help you find the right car. We’ll be sure to pass your kind words on to her. Thank you again for your recommendation.

Bedømt til 5 ud af 5 stjerner

Absolutely amazing customer service!

I had the pleasure of visiting this dealership and though I didn't buy a vehicle....the service I received was absolutely incredible...Olivia assisted me with my potential purchase. she was extremely knowledgeable and was very patient while answering my questions. I Recently moved from the USA and this would be my first purchase. Oakwood motors inventory is extremely clean and they have a huge selection of cars. Olivia explained the financing process, and truly answered all the questions I threw at her. When I'm ready...Oakwood Motor Cars is where I will buy my car!!

20. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Nisarg, thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear you had such a positive experience with Olivia and that she was able to explain everything clearly and patiently. It’s great to know you felt supported, especially as this will be your first purchase in the UK. We really appreciate your kind words and look forward to welcoming you back when you’re ready.

Bedømt til 5 ud af 5 stjerner

Excellent

I’m more than happy with the car I bought from Oakwood Motor Company. The staff are friendly, professional and knowledgeable. If like me, you are wary of buying a used car, this is definitely the place to go. This is not the type of car garage looking to rip you off or sell you a car you will later regret purchasing. I got a great deal and couldn’t be happier. Make sure you make an appointment before you arrive and someone from the sales team will be waiting to assist you. Our guy Andy was great. This place is how garages should be! After my experience, I’ll never go elsewhere.

17. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Emma, thank you so much for taking the time to leave such a detailed review. We’re really pleased to hear how happy you are with your car and that you felt confident and supported throughout the process. It’s great to know Andy looked after you so well — we’ll be sure to pass on your kind words. Thanks again for choosing us, it really means a lot.

Bedømt til 1 ud af 5 stjerner

Please stay well clear

I bought a range rover Evoque in September 2025, I was told it had been validated on the day of collection however when looking around the car there was a old stinky jacket screwed up in the boot with an empty packet of crisps, I took these back into the office to Lee who was dealing with my purchase, I wasn't bothered as I was so excited to have my new car.
I was then pushed to write a review there and then before I had even driven the car.
Drove 2 hours home and was loving life in the new car however on 1st December after only a hand full of times driving it the car shut dead in the middle of a main road, it wouldn't start so I was stuck. Got the car towed to the nearest garage at my expense and contacted Oakwood.
I received an email from Oakwood stating as it was still under warranty they would reimburse me for the 1 hour diagnosis.
They did do this after a few unpleasant emails going back and forth however, my car is still not working. I was told via email by Oakwood to either get the car recovered back to them at my expense (2 hours away would not be a cheap recovery) or take it to range rover itself however if I can't trust them when they said they had cleaned the car (and didnt) how can I trust them to repair it.
The car is now booked in with range rover later this month (again at my cost of recovery) but stated via Oakwood on emails they might not pay for the car to be fixed
It's a waiting game at the moment but I have the ombudsman waiting.... It's the worst company for customer service and the turn around for car sales is stupid.
At the moment I'm well out of pocket for an expensive car I drove for a month.
This is not over...

17. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

HI Helen,

Thanks for your review, but we're a little confused. You contacted us at the start of December to let us know you had some trouble with your car, so we asked you to take it to a local garage and get a diagnosis done. We said we'd pay for an hour but asked you to report back on the garage's findings so we could assist.

We didn't hear from you again until the very end of December when you told us your local garage had had the car for a month but unfortunately not made any progress. We've asked for a conclusive diagnosis either from your local garage or a local dealership, or we've offered to investigate the issues in house for you. You've chosen to have the vehicle booked in at your local Land Rover dealership, but they can't see the car until the end of the month.

Unfortunately we don't have a recovery truck, but we do advise all customers to take out adequate breakdown cover when they buy any car. We also give all customers 12 months free AA cover at the point of sale to keep you on the road in most situations.

We're still more than happy to look at the car any time if you'd prefer to drop it back with us - just let us know when it's due to arrive and we'll do what we can to help!

We look forward to hearing from you soon,

Oakwood

Bedømt til 5 ud af 5 stjerner

Great 2nd purchase.... will always return!

Recently bought my 2nd car from oakwood, this time it was a Landrover Defender. The customer service was impeccable and the staff went above and beyond to find me the right veichle for my family. Im so happy with my purchase and the aftercare is fantastic.

1. december 2025
Uopfordret anmeldelse
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Besvarelse fra Oakwood Motor Company Bury

Thanks for the great feedback, Kelly - enjoy your new car!

Bedømt til 5 ud af 5 stjerner

Friendly and efficient service lots of…

Friendly and efficient service lots of great cars to choose from

12. december 2025
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Besvarelse fra Oakwood Motor Company Bury

Hi Dionne, thank you for your review. We’re really pleased to hear you found our service friendly and efficient and enjoyed the selection of cars. Much appreciated.

Bedømt til 5 ud af 5 stjerner

Great selection

Great selection

16. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Josie, thank you for the 5-star review — we’re glad you enjoyed the selection!

Bedømt til 5 ud af 5 stjerner

Definitely Recommend! Great Service!

Had a issue with my car so went to get it sorted out. I was greeted with a very welcoming pleasant atmosphere on arrival. The customer service was great; no issue was too big and they got my car sorted straight away. Overall it was a stress free experience and would defiantly recommend.

16. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Elizabeth, thank you so much for your lovely review. We’re really pleased to hear our team was able to get your car sorted quickly and make the experience stress free. Creating a welcoming and helpful atmosphere is really important to us, so it’s great to hear that came across. Thanks again for the recommendation.

Bedømt til 5 ud af 5 stjerner

Oakwood are so welcoming

Oakwood are so welcoming. I left a deposit, arrived to find the car ready for a test drive. Negotiated with sales manager and drive away in the car. Excellent 👍 👏👏👏👏 honestly I couldn’t be happier with my new car. Thank you. 🙏

7. januar 2026
Uopfordret anmeldelse
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Besvarelse fra Oakwood Motor Company Bury

Hi Simon, thank you so much for your great review. We’re really pleased to hear everything was ready for your visit and that you were able to drive away happy in your new car. Enjoy it — and thanks again for choosing Oakwood!

Bedømt til 5 ud af 5 stjerner

Not just another dealership 🙌🏻

Was seen by Michael, very knowledgable and gave me all the best options. Would recommend to my friends 🙌🏻

14. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Mollie, thank you so much for your lovely review. We’re really pleased to hear Michael was able to give you clear options and look after you so well. We really appreciate the recommendation — it means a lot to us.

Bedømt til 5 ud af 5 stjerner

I had a great experience at Oakwood…

I had a great experience at Oakwood buying my car. Everyone was really friendly, they explained everything clearly and when my car was ready to pick up it was beautifully clean. Would definitely recommend!

6. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Meg, thank you so much for your great review. We’re really pleased to hear you had such a positive experience and that everything was clearly explained. It’s also great to know your car was ready and beautifully clean for collection. Thanks again for the recommendation — it really means a lot to us.

Bedømt til 5 ud af 5 stjerner

Michael

See by Michael. Great guy, very knowledgeable

7. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Andrew, thanks for the great review. We’re pleased to hear Michael looked after you and shared his knowledge. Much appreciated.

Bedømt til 5 ud af 5 stjerner

Had a great experience when buying from…

Had a great experience when buying from Oakwood. Yas was extremely helpful and went out of his way to deal with all my questions and had the right answers. I have loved the car from the moment I first picked it up. Would recommend Oakwood to anyone looking for a new to them car.

9. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Simon, thank you so much for your great review. We’re really pleased to hear you had such a positive experience and that Yas took the time to answer all your questions and help you find the right car. It’s great to know you’ve loved the car from day one. Thanks again for the recommendation — it really means a lot to us.

Bedømt til 5 ud af 5 stjerner

I waited a few months before writing my…

I waited a few months before writing my review. I did experience an issue with a service light that came on after 3 weeks. I called Oakwood and spoke with a nice lady who booked in for a waiting appointment within 3 days and the car was sorted whilst i had a nice coffee within an hour. I haven't had any issues since. I would recommend to friends and family and i will be back when I'm ready for for my next car. Good work team Oakwood.

3. januar 2026
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Besvarelse fra Oakwood Motor Company Bury

Hi Dan, thank you for taking the time to leave such a thoughtful review. We’re really pleased to hear that although you experienced an issue initially, our team was able to get everything booked in quickly and sorted for you. It’s great to know you’ve had no problems since and that you felt looked after while you were with us. Thanks again for the recommendation — we look forward to welcoming you back when you’re ready for your next car.

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