This place has evolved so much. I am a returning customer last car bought from Oakwood prior to covid. Team at Hero Car Finance were fantastic,had me qualified,accepted less than 60 minutes. The wif... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
This place has evolved so much. I am a returning customer last car bought from Oakwood prior to covid. Team at Hero Car Finance were fantastic,had me qualified,accepted less than 60 minutes. The wif... Se mere
Virksomheden har svaret
Had another wonderful experience buying at Oakwood Motor Company. Have bought from them before and as they are a local business I decided to try them first. Sales staff made the initial buying process... Se mere
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Olivia at Oakwood in Bury made the process of buying our car simple and straightforward. She was responsive via text and helped me secure a deal despite having less than great credit. Thanks again Oli... Se mere
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Would never recommend this company, aftersales is extremely poor. They do not reply to emails and avoid repairs to car under warranty
Virksomheden har svaret
Oakwood Motor Company are an established family run used car dealership based in Bury. We have over 400 cars currently in stock from all your favourite brands including our specialist selection of Audi VW Group vehicles. Our fantastic rates are available on both HP and PCP finance and we have extended warranties available for up to 3 years for complete peace of mind. Our experienced sales team are on hand to help you every step of the way, so give us a call today to reserve your new car with a refundable £100 deposit.
Oakwood Motor Company, 26 Whitelegge Street, BL8 1SW, Bury, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you Diana,perfect customer service.

Besvarelse fra Oakwood Motor Company Bury
Very fast, efficient turnover! I would like to say thankyou to Olivia Hall for being a great assistance!

Besvarelse fra Oakwood Motor Company Bury
Holding out to write review in the hope they wouldn’t let me down but they have had nearly three weeks to resolve an issue.
Sold me a car with only 1 day left on mot so I had to rush around getting it booked in the day after purchase - hassle I didn’t need.
Car was sold with a faulty start/stop which we agreed to fix and invoice the company.
I got the car mot’d and fixed the button and have sent numerous emails, texts, phone calls and still have not had the agreed refund.
Oakwood have the potential to be really good but the truth is that once you are out the door they aren’t interested any more.
I got my first car in the uk last year from Oakwood. And I can say from the sales department to the service department, they were really professional and ready to help.
I felt safe and comfortable closing a deal with them.
Recently, I wanted to swap my car, and they were willing to assist in the whole process. I would recommend them.

Besvarelse fra Oakwood Motor Company Bury
Andy the salesman, and the general manager Michael, made my car buying process effortless. Everything was explained clearly, and the turn around time was brilliant from me viewing to driving away - I can’t recommend these guys enough. See you in a few years!

Besvarelse fra Oakwood Motor Company Bury
Amy has been such a help to me and so lovely!!she did everything she could to help me get my car I’m so grateful!!She was recommended and I can see why! X

Besvarelse fra Oakwood Motor Company Bury
Amazing Amy B has been nothing but professional, polite, hardworking and really bends over backwards to make sure my needs were met and I got the car I wanted.
She is patient, kind and thoughtful of my personal financial situation.
Top Tier service from her 10/10

Besvarelse fra Oakwood Motor Company Bury
I had the pleasure of visiting this dealership and though I didn't buy a vehicle....the service I received was absolutely incredible...Olivia assisted me with my potential purchase. she was extremely knowledgeable and was very patient while answering my questions. I Recently moved from the USA and this would be my first purchase. Oakwood motors inventory is extremely clean and they have a huge selection of cars. Olivia explained the financing process, and truly answered all the questions I threw at her. When I'm ready...Oakwood Motor Cars is where I will buy my car!!

Besvarelse fra Oakwood Motor Company Bury
I’m more than happy with the car I bought from Oakwood Motor Company. The staff are friendly, professional and knowledgeable. If like me, you are wary of buying a used car, this is definitely the place to go. This is not the type of car garage looking to rip you off or sell you a car you will later regret purchasing. I got a great deal and couldn’t be happier. Make sure you make an appointment before you arrive and someone from the sales team will be waiting to assist you. Our guy Andy was great. This place is how garages should be! After my experience, I’ll never go elsewhere.

Besvarelse fra Oakwood Motor Company Bury
I bought a range rover Evoque in September 2025, I was told it had been validated on the day of collection however when looking around the car there was a old stinky jacket screwed up in the boot with an empty packet of crisps, I took these back into the office to Lee who was dealing with my purchase, I wasn't bothered as I was so excited to have my new car.
I was then pushed to write a review there and then before I had even driven the car.
Drove 2 hours home and was loving life in the new car however on 1st December after only a hand full of times driving it the car shut dead in the middle of a main road, it wouldn't start so I was stuck. Got the car towed to the nearest garage at my expense and contacted Oakwood.
I received an email from Oakwood stating as it was still under warranty they would reimburse me for the 1 hour diagnosis.
They did do this after a few unpleasant emails going back and forth however, my car is still not working. I was told via email by Oakwood to either get the car recovered back to them at my expense (2 hours away would not be a cheap recovery) or take it to range rover itself however if I can't trust them when they said they had cleaned the car (and didnt) how can I trust them to repair it.
The car is now booked in with range rover later this month (again at my cost of recovery) but stated via Oakwood on emails they might not pay for the car to be fixed
It's a waiting game at the moment but I have the ombudsman waiting.... It's the worst company for customer service and the turn around for car sales is stupid.
At the moment I'm well out of pocket for an expensive car I drove for a month.
This is not over...

Besvarelse fra Oakwood Motor Company Bury
Recently bought my 2nd car from oakwood, this time it was a Landrover Defender. The customer service was impeccable and the staff went above and beyond to find me the right veichle for my family. Im so happy with my purchase and the aftercare is fantastic.

Besvarelse fra Oakwood Motor Company Bury
Friendly and efficient service lots of great cars to choose from

Besvarelse fra Oakwood Motor Company Bury

Besvarelse fra Oakwood Motor Company Bury
Had a issue with my car so went to get it sorted out. I was greeted with a very welcoming pleasant atmosphere on arrival. The customer service was great; no issue was too big and they got my car sorted straight away. Overall it was a stress free experience and would defiantly recommend.

Besvarelse fra Oakwood Motor Company Bury
Oakwood are so welcoming. I left a deposit, arrived to find the car ready for a test drive. Negotiated with sales manager and drive away in the car. Excellent 👍 👏👏👏👏 honestly I couldn’t be happier with my new car. Thank you. 🙏

Besvarelse fra Oakwood Motor Company Bury
Was seen by Michael, very knowledgable and gave me all the best options. Would recommend to my friends 🙌🏻

Besvarelse fra Oakwood Motor Company Bury
I had a great experience at Oakwood buying my car. Everyone was really friendly, they explained everything clearly and when my car was ready to pick up it was beautifully clean. Would definitely recommend!

Besvarelse fra Oakwood Motor Company Bury

Besvarelse fra Oakwood Motor Company Bury
Had a great experience when buying from Oakwood. Yas was extremely helpful and went out of his way to deal with all my questions and had the right answers. I have loved the car from the moment I first picked it up. Would recommend Oakwood to anyone looking for a new to them car.

Besvarelse fra Oakwood Motor Company Bury
I waited a few months before writing my review. I did experience an issue with a service light that came on after 3 weeks. I called Oakwood and spoke with a nice lady who booked in for a waiting appointment within 3 days and the car was sorted whilst i had a nice coffee within an hour. I haven't had any issues since. I would recommend to friends and family and i will be back when I'm ready for for my next car. Good work team Oakwood.

Besvarelse fra Oakwood Motor Company Bury
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