I bought a 2017 SEAT Leon from Oakwood Motor Company. It was delivered with problems I was not told about: a misaligned passenger door with a poor previous repair, stop/start not working, a rear sp... Se mere
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This place has evolved so much. I am a returning customer last car bought from Oakwood prior to covid. Team at Hero Car Finance were fantastic,had me qualified,accepted less than 60 minutes. The wif... Se mere
Virksomheden har svaret
Olivia at Oakwood in Bury made the process of buying our car simple and straightforward. She was responsive via text and helped me secure a deal despite having less than great credit. Thanks again Oli... Se mere
Virksomheden har svaret
Recently purchased a Mercedes from here, and my sales rep Riley was great. I had a good experience, and the delivery of my car was seamless. Would use this garage again!
Virksomhedsoplysninger
Skrevet af virksomheden
Oakwood Motor Company are an established family run used car dealership based in Bury. We have over 400 cars currently in stock from all your favourite brands including our specialist selection of Audi VW Group vehicles. Our fantastic rates are available on both HP and PCP finance and we have extended warranties available for up to 3 years for complete peace of mind. Our experienced sales team are on hand to help you every step of the way, so give us a call today to reserve your new car with a refundable £100 deposit.
Kontaktoplysninger
Oakwood Motor Company, 26 Whitelegge Street, BL8 1SW, Bury, Storbritannien
- 01617621000
- sales@oakwoodmotorcompany.com
- oakwoodmotorcompany.com
4,1
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⭐⭐⭐⭐⭐ Outstanding Service from Oakwood…
⭐⭐⭐⭐⭐ Outstanding Service from Oakwood Motor Company – Special Thanks to Ben!
My wife and I are extremely happy with our experience at Oakwood Motor Company, where I recently purchased my dream car, a beautiful black Audi A6 Saloon.
A special thanks to Ben, who made the entire process smooth, transparent, and completely stress-free. As this was my first car, I didn’t have much knowledge about cars or the buying process, but Ben guided me through everything professionally and gave both me and my wife complete peace of mind.
From arranging the car finance to preparing the vehicle, including servicing, engine oil and filter changes, and ceramic coating, everything was handled exceptionally well. Within just one week, the finance was sorted, and my dream car was ready to drive away!
Ben went above and beyond to make this dream a reality. His honesty, dedication, and excellent customer service made the whole experience enjoyable for both me and my wife. We truly appreciate all his efforts and support.
I wish Ben all the very best in his career. We would highly recommend Oakwood Motor Company to anyone looking to buy a car, and I will definitely be returning to Ben when it’s time for my next one!
Thank you, Ben, for helping me achieve my dream of owning my first car. Outstanding service from start to finish. Highly recommended!
27. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
What an incredible review! We're absolutely delighted to hear that we could help make your dream of owning a beautiful black Audi A6 Saloon a reality, especially as it's your very first car!
It's wonderful to know that Ben made both you and your wife feel so comfortable and confident throughout the process. Buying your first car is such an exciting milestone, and we're really pleased he took the time to explain everything clearly and make the experience completely stress-free.
We're also glad everything came together so quickly, from arranging the finance to preparing the vehicle, completing the servicing and ceramic coating, and having your dream car ready within just one week!
Your kind words about Ben's honesty, dedication and professionalism are a huge compliment, and we'll make sure he sees your lovely wishes for his career. Knowing you'd happily return to him for your next car means a great deal to us.
Thank you for choosing and recommending Oakwood Motor Company. We hope you and your wife enjoy many happy miles in your dream Audi A6!
Recently purchased a Mercedes
Recently purchased a Mercedes from here, and my sales rep Riley was great. I had a good experience, and the delivery of my car was seamless. Would use this garage again!
24. september 2026
Uopfordret anmeldelse
Still no reply after faults on delivery
I bought a 2017 SEAT Leon from Oakwood Motor Company. It was delivered with problems I was not told about: a misaligned passenger door with a poor previous repair, stop/start not working, a rear speaker fault, missing tyre kit and fittings, exposed wiring, bodywork marks, and torn window tint.
I emailed them about it and was ignored. I arranged my own diagnostics, a SEAT visit, and an independent inspection. That inspection confirmed the stop/start failed on a road test and that the door repair was of a poor standard.
Oakwood replied to my first review and asked me to email support@oakwoodmotorcompany with the details and reports. I did. There has been no reply. The engine management light has also now come on.
A used car will have wear. It should not be delivered with working systems dead, parts missing, and a badly repaired door, and then have emails ignored. Photos of the issues are attached. I would not buy from them again
1. juli 2026
Uopfordret anmeldelse
Everything was perfect
Everything was perfect, Ben was very friendly and helpful and managed to sort out the Ford focus for us in no time, the communication was good from Ben and kept us in the loop with everything going on with the car and the finance, will definitely be using Oakwood in the future
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Stephen, what fantastic feedback for Ben! We're delighted to hear he made the whole experience so easy and managed to get everything sorted for your Ford Focus so quickly.
It's especially great to know that Ben kept you informed throughout both the car purchase and finance process, making sure you knew exactly what was happening every step of the way.
We'll make sure Ben sees your lovely comments. Knowing you'd happily return to Oakwood Motor Company in the future is a huge compliment.
Thank you for choosing Oakwood, Stephen. We hope you and your family enjoy many happy miles in your Ford Focus!
Olivia at Oakwood - great service
Olivia at Oakwood in Bury made the process of buying our car simple and straightforward. She was responsive via text and helped me secure a deal despite having less than great credit. Thanks again Olivia, very grateful for your help. Amy
30. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Amy, it’s brilliant to hear Olivia made buying your car such a simple and straightforward experience.
We’re especially pleased she kept communication quick and easy over text and worked with you to find an option that suited your circumstances. We’ll make sure Olivia sees how grateful you were for all her help.
Thank you for choosing Oakwood Motor Company, Amy. We hope you’re loving your new car!
Great Dealer - Issue with Car but resolved with Oakwood
I recently purchased a Tesla Model 3 from Oakwood Motor Company and, unfortunately, an issue developed with the vehicle shortly after purchase. While it was obviously frustrating to have a problem with the car, I have to say that Megan and the team at Oakwood were excellent in helping me get it resolved.
Once I raised the issue with them and provided the relevant information, they agreed to take responsibility for the repair and worked with me throughout the process. The situation ended up being more complicated than initially expected, with Tesla identifying further work that was required, but Oakwood continued to work with me to reach a satisfactory resolution.
I particularly appreciated Megan's communication and willingness to listen to the situation and find a way forward. It would have been easy for the process to become difficult when dealing with a third-party manufacturer, but Oakwood worked with me rather than making the situation unnecessarily difficult.
Ultimately, the issue has now been resolved and I’m very happy with how Oakwood handled things. Buying a used car inevitably comes with some risk, and for me, what really matters is how a dealer responds when something does go wrong. In this case, Oakwood stepped up and helped put things right.
A special thanks to Megan for her help throughout the process. I would be happy to recommend Oakwood Motor Company based on my experience.
18. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Lewis, thank you for taking the time to share such a detailed account of your experience. While we’re sorry that an issue developed with your Tesla Model 3 so soon after purchase, it’s fantastic to hear how well supported you felt while getting everything resolved.
A special thank you for recognising Megan. It’s great to hear that her communication, willingness to listen and determination to find a way forward made such a difference, particularly when the situation became more complicated following the additional work identified by Tesla.
How we support our customers when something doesn’t go to plan is incredibly important to us, so we’re delighted that the issue has now been resolved and you’ve been left happy with how everything was handled.
Thank you for your patience throughout the process and for recommending Oakwood Motor Company, Lewis. We’ll make sure Megan and the wider team see your fantastic feedback.
Honest seller with good communication…
Honest seller with good communication and very helpful throughout and after the buying process. Would buy from Ben again.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Dan, it’s brilliant to hear Ben looked after you so well, not only while you were buying your car but afterwards too.
Being described as honest, helpful and a good communicator is fantastic feedback, and we’ll make sure Ben sees your comments. The fact you’d happily buy from him again says it all.
Thank you for choosing Oakwood Motor Company, Dan. We look forward to hopefully welcoming you back in the future.
Lack of organisation and poor communication.
I am extremely disappointed with the service I received from Oakwood Motor Company located in Bury regarding repairs that were agreed upon when I purchased my car.
My vehicle required two relatively straightforward repairs: a ripped seat and a cracked gear cover. An appointment was originally scheduled for Friday 5 September 2026, but the day before, on 4 September, I was informed by phone call, that the repair could not go ahead because the person who carries out the seat repairs only works on Tuesdays. This was frustrating, but I accepted the explanation and rearranged my schedule.
The appointment was then moved to Tuesday 15 September 2026. Obtaining this day off work was difficult, but I managed to do so specifically to allow Oakwood to complete the repairs. I dropped my car off at 9:00am, giving the company a full working day to complete the agreed work.
Throughout the day, I contacted Oakwood several times for an update but received no meaningful information regarding the status of my vehicle. It was not until 5:34pm, after my car had been with them all day, that I received a call from Jenny informing me that the seat had not been repaired. I was then asked whether Oakwood could keep my vehicle overnight or have it returned the following day.
This was completely unacceptable. I had already lost a full day's annual leave and had specifically rearranged my commitments to accommodate Oakwood after they cancelled the original appointment. During my discussion with Jenny, I was told that my keys had been passed to the appropriate department but that the individual responsible for the repair had apparently never collected them. The explanation provided was vague, and nobody seemed able to tell me exactly what had happened or why the work had not been completed.
I also raised my concerns regarding communication. I was advised that Olivia would call me the following day; however, Olivia was the salesperson I purchased the vehicle from and had previously been expected to contact me to arrange these repairs months ago. Despite this, I have never received a call from her.
At this stage, I suggested that, given the inconvenience caused and the difficulty I have in taking further time off work, Oakwood should either arrange for the repair technician to attend my location or allow me to have the repairs completed locally at Oakwood's expense. Jenny said she would ask whether this could be arranged.
The most frustrating aspect of this experience is not simply that the repair was not completed, but the lack of organisation, poor communication, and apparent disregard for my time. I rearranged work commitments twice, used annual leave, and was left without a resolution after Oakwood had possession of my vehicle for an entire day.
I expect a dealership to honour its commitments and communicate proactively when issues arise. Unfortunately, my experience with Oakwood Motor Company has fallen well below the standard I would expect, and I hope they take steps to improve their customer service and internal processes to prevent other customers experiencing the same level of inconvenience.
Would I recommend? Not based on my experience to date.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Josh, thank you for taking the time to explain your experience in such detail. We're very sorry to hear about the frustration and inconvenience you've experienced while trying to arrange the repairs agreed upon when purchasing your vehicle.
We understand that you had already accommodated a change to your original appointment and then arranged time off work specifically for the repairs to be completed on 15 September. Having left your vehicle with us for the entire day, only to discover that the seat repair hadn't been carried out, must have been incredibly disappointing.
We're particularly concerned by the communication issues you've highlighted, including the lack of meaningful updates throughout the day, the confusion surrounding the repair arrangements and the follow-up call you were expecting but say you never received.
We also appreciate your suggestion of arranging the repairs closer to home, given the inconvenience and difficulties you've experienced taking additional time away from work. This is something that would need to be considered by the relevant team alongside the outstanding work and previous arrangements.
We recognise that your frustration extends beyond the repairs themselves to the time you've lost and the lack of clarity you've experienced throughout the process. We wouldn't want to speculate about what went wrong internally without reviewing the appointment and communication records.
We're sorry that your experience with Oakwood Motor Company has fallen short of your expectations, Josh. We appreciate you bringing these concerns to our attention and understand the importance of ensuring the outstanding repairs and communication issues are properly addressed.
Keira was really helpful
Keira was really helpful - professional, friendly and competent. Would definitely recommend to everyone
1. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Dan, it’s brilliant to hear Keira looked after you so well! We’re really pleased her professional, friendly and helpful approach made your experience with Oakwood Motor Company such a positive one.
We’ll make sure your lovely feedback is passed on to Keira. Thank you for recommending us, Dan – we really appreciate your support! 🚗😊
Good selection of low mileage vehicles and knowledgeable sales staff.
I visited Oakwood with a list of criteria for the car I was looking for. I was shown a great selection of low mileage clean vehicles and a knowledgeable explanation of how it met what I was looking for. Ended with what I wanted at a good deal.
3. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
It’s great to hear our team took the time to understand exactly what you were looking for rather than simply showing you what was available. We’re really pleased you had a good selection of clean, low-mileage cars to choose from and received knowledgeable advice along the way.
Even better that you ended up with exactly what you wanted at a deal you were happy with! Thank you for choosing Oakwood Motor Company, and we hope you’re loving your new car! 🚗😊
I purchased a vehicle which I had seen…
I purchased a vehicle which I had seen advertised on Autotrader. Olivia provided support which went above and beyond anything I’ve seen during a process like this. Everything was simple and straight forward throughout it all.
All the staff at the dealership were really nice and patient.
11. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Lewis, it’s brilliant to hear Olivia went above and beyond to make your experience such a positive one! Buying a car you’ve first spotted online can sometimes feel daunting, so we’re really pleased she made everything simple and straightforward from your initial enquiry through to the purchase.
It’s also lovely to hear that the rest of the team made you feel welcome and were patient throughout the process. We’ll make sure Olivia and everyone involved see your kind words!
Thank you for choosing Oakwood Motor Company, Lewis. We hope you’re loving your new car! 🚗😊
Purchased an Audi from Oakwood 3wks ago…
Purchased an Audi from Oakwood 3wks ago and couldn’t be happier with the sales process and the after sales to date. Couldn’t recommend highly enough.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Joel, it’s fantastic to hear that three weeks on, you’re so happy with your Audi and your experience with Oakwood Motor Company!
We’re especially pleased that the after-sales service has continued the same positive experience you had during the purchase. Knowing you’d recommend us so highly means a lot to the whole team.
Thank you for choosing Oakwood, Joel. We hope you enjoy many happy miles in your Audi! 🚗⭐
I bought a car for my daughter here…
I bought a car for my daughter here advice was great no trouble no hassle all I did was pay the bill and she drove it off simple.
Would definitely go back.
10. november 2025
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Steve, it’s great to hear that buying a car for your daughter was so simple and hassle-free! We’re really pleased the team gave you all the advice you needed and made the whole process as straightforward as possible – just pay the bill and let her drive away! 🚗😊
Knowing you’d happily come back to Oakwood Motor Company is a brilliant compliment. Thank you for choosing us, Steve, and we hope your daughter is loving her new car! ⭐
Recently bought a van from Oakwood…
Recently bought a van from Oakwood Motor Company. Had a really positive experience from start to finish. And I’m really happy with my van as well. Thanks for everything everyone at Oakwood.
10. maj 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Chris, it’s brilliant to hear you had such a positive experience with Oakwood from start to finish, and even better to know you’re really happy with your new van!
We’ll make sure your thanks are passed on to everyone involved in getting you on the road. Thank you for choosing Oakwood Motor Company, Chris, and we hope the van serves you well for many miles to come! 🚐⭐
Friendly staff
Friendly staff, Great service and over experience 😊
4. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Louise, it’s lovely to hear that our friendly team and the service you received made your overall experience such a positive one! 😊
Thank you for choosing Oakwood Motor Company, Louise. We really appreciate you taking the time to leave us your feedback and hope you’re enjoying your car! 🚗⭐
I had a fantastic experience buying my…
I had a fantastic experience buying my new car here. The entire process was smooth, transparent, and completely pressure-free from start to finish. Sales representative Olivia Hall was exceptionally knowledgeable, patient, and listened carefully to what I needed rather than just trying to make a quick sale. Every detail regarding the vehicle history, pricing, and paperwork was explained clearly with no hidden surprises. When I came to collect the car, it was spotless, fully serviced, and ready to go. Exceptional customer service and a genuinely stress-free buying experience. I would not hesitate to recommend them to friends and family.
15. april 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Simon, what fantastic feedback! It’s brilliant to hear that your experience was smooth, transparent and completely pressure-free from the very beginning.
Olivia Hall will be delighted with your comments. Taking the time to listen to what you actually need, answer your questions and clearly explain everything from the vehicle history and pricing through to the paperwork is exactly the kind of service we want our customers to receive.
We’re also pleased your car was spotless, serviced and ready for you when collection day arrived – the perfect way to finish off the experience!
Thank you for trusting Oakwood Motor Company with your new car, Simon, and for recommending us to your friends and family. We hope you absolutely love it! 🚗😊
Great team
Great team , great service ,great cars , great atmosphere. Happy chap😀
7. september 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Stephen, we love this one – great team, great service, great cars and a happy customer at the end of it! 😀 It’s especially nice to hear that the atmosphere at Oakwood added to your experience too.
Thanks for choosing Oakwood Motor Company, Stephen. We really appreciate the brilliant feedback and hope you’re loving your car! 🚗⭐
Service unbeatable
I recently picked up my new car and it was pristine. The service was excellent from start to finish. I was amazed at the huge range of cars for sale. It’s definitely a cut of the usual secondhand car garage.
9. juli 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
What brilliant feedback! We’re really pleased to hear your new car was pristine when you collected it and that the service you received matched that standard from start to finish.
It’s also great that our range of vehicles impressed you – we work hard to offer plenty of choice and provide an experience that stands out from the typical used car dealership.
Thank you for choosing Oakwood Motor Company, and we hope you enjoy every mile in your new car! 🚗⭐
Really happy with the service I…
Really happy with the service I received from Oakwood. I bought a car for my daughter and the whole process was fantastic, friendly, straightforward and completely hassle-free. Would definitely recommend Oakwood.
18. juli 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Wayne, it’s lovely to hear that buying a car for your daughter was such a positive experience! We’re really pleased our team made everything feel friendly, straightforward and completely hassle-free from beginning to end.
Thank you for trusting Oakwood Motor Company with such an important purchase and for recommending us, Wayne. We hope your daughter is loving her new car! 🚗😊
Bought a car last month
Bought a car last month, customer service was good and love the car. Highly recommend
28. august 2026
Uopfordret anmeldelse
Besvarelse fra Oakwood Motor Company Bury
Hi Jamie, it’s great to hear that a month on you’re still loving your car and that the customer service you received made the purchase a positive one!
Thank you for recommending Oakwood Motor Company, Jamie. We really appreciate you choosing us and hope you have many happy miles ahead in your new car! 🚗⭐
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