Oaken Financial Anmeldelser 

298
•
TrustScore 2.5 ud af 5

2,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

De nombreux appels et courriels et ce pour ouvrir un compte entreprise. Aucune aide et plutôt le contraire, on me complique la vie inutilement. On me demande des documents x/y/z, puis on m'annonce que... Se mere

Bedømt til 2 ud af 5 stjerner

We were switching our investment from Achieva to Oaken because our your higher interest rate. Not happy about the process. Much too much time waiting to talk to a customer representative, having... Se mere

Bedømt til 4 ud af 5 stjerner

I think they have a pretty good web-site and the policies and procedures are clearly stated on the web-site. For example, when transferring money to Oaken, their is a clear statement of how long it is... Se mere

Bedømt til 4 ud af 5 stjerner

Unable to answer my question. I asked how interest is calculated and paid. I provided my transaction history (there were only 4) and asked a very specific question. I received a vague response in... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Penge og forsikring

Skrevet af virksomheden

Oaken Financial offers savings and investment options like Guaranteed Investment Certificates, Retirement Savings Plan, Retirement Income Fund and Oaken savings account.


Kontaktoplysninger

  • King Street West 145, M5H 1J8, Toronto, Canada

  • oaken.com

2,5

Under middel

TrustScore 2.5 ud af 5

298 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,5

Alle anmeldelser

(298)

12 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Found on the internet

Saw online that Oaken Financial has the best interest rates compared to banks, so when I wanted to keep a large about of cash aside in order to purchase a property (after I sold my house), I moved the money to Oaken.
Called and the account was set up. They only setback was that I had to mail in a cheque. That of course took time.

That standard still exists. Not sure why I can transfer money from Oaken to my bank, but cannot send money from bank to Oaken.

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Bedømt til 5 ud af 5 stjerner

My first experience was very 👍 good

My first experience was very 👍 good
No problems...cash being transferred

I called to transfer tax free savings, and the agent said he would transfer money and I don't have to do anything. Transaction did not go through..
Because agent was not trained on registered accts...he should have told me to fill out papers and send back to Oaken.
Agents were all very nice and helpful.
I will be transferring more funds soon.
All in all I think Oaken is a good company and will do more business with them

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Bedømt til 5 ud af 5 stjerner

I was looked after by an agent in a…

I was looked after by an agent in a very professional manner and together with a very attractive interest rate for the GICs is what attracted me to Oaken Finacial.

Thank you,
Best Regards
George V.

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Bedømt til 5 ud af 5 stjerner

KUDOS!

Easy to deal with, great rates! Customer service is very good, better than the Big Banks!

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Bedømt til 5 ud af 5 stjerner

So far

So far, so good. I have no bad experience to relate. I'm a new customer to Oaken and up to now, the service has been excellent.

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Bedømt til 5 ud af 5 stjerner

I have been very pleased…..

I have been very pleased with my Oaken experience. All the reps have been very knowledgeable and easily guided me through the process f my investments.

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Bedømt til 5 ud af 5 stjerner

Your office agent in Vancouver.

Your Oaken representative, Mr. Epi Xiao was professional, courteous and knowledgeable. He is an asset to you company. Recently I phoned your 1-800 number to discuss a few matters. My questions were answered promptly and
clearly.

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Bedømt til 4 ud af 5 stjerner

Website not always user friendly

I wanted to buy GICs once logged in my saving account and it was not clear on how to proceed from the options available to me. I had to send an email to Oaken and they told me that I had to proceed with opening a new account and selecting the option GIC. I have other saving accounts with virtual banks and it was more user friendly to buy GICs from my saving account.

At least they should explain the process in the Q&A section of the website

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback, we strive to improve our customer experience. All the best from the Oaken team.

Bedømt til 4 ud af 5 stjerner

Why does Oaken NOT offer a simple TFSA…

Why does Oaken NOT offer a simple TFSA savings account option at the same Quebec leading interest rate. Your current offering is ONLY for GIC's. As a senior with health problems I need to access right away MY MONEY if I have yet another sudden event.

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your review. We strive to improve our products offerings and have taken note of your feedback. All the best from the Oaken team.

Bedømt til 4 ud af 5 stjerner

The rates are good

The rates are good, it was a little hard to sign up, the phones are always busy, it was worth the time spent.

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Bedømt til 5 ud af 5 stjerner

Prompt Service

Great service with the associate on my phone calls Promptly fixed my issue!😀

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback, we're glad your issue was resolved. All the best from the Oaken team.

Bedømt til 3 ud af 5 stjerner

Fantastic rates

Fantastic rates. Appealing interface. Quick set-up.
I would give it five stars but the lack of an RRSP savings account where you can park your money when GIC matures (like what EQ Bank has) would really elevate the experience.

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. We strive to improve our products offerings and have taken note of your feedback. All the best from the Oaken team.

Bedømt til 5 ud af 5 stjerner

Excellent customer service

I organized this GIC for my mother. The staff was friendly, patient and terrific with their help in assisting me with migrating funds from the paltry low-interest saving account my mother had at her regular bank over to Oaken (literally 4 x the interest). They also helped me migrate funds from another credit union to open an RRSP GIC at Oaken. Unlike the financial institution I was with, Oaken has an office here in Vancouver which made it much easier to get help in-person with these transactions.

6. april 2022
Oaken Financial-logo

Besvarelse fra Oaken Financial

Thank you for your feedback. All the best from the Oaken team.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere