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Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Birthday Flowers, which could be expected to be delivered during the morning, but they didn't arrive until 6pm! A text at 5:30 pm claimed they had been delivered, but they hadn't. When earlier queri... Se mere

Bedømt til 1 ud af 5 stjerner

Paid for same day delivery, but flowers were not delivered until the next day. Asked for a refund of the additional costs paid for same day delivery, and I have been chasing it ever since (weeks later... Se mere

Bedømt til 1 ud af 5 stjerner

​Absolute nightmare experience. If you are thinking of ordering from NZ Blooms for a special occasion, DON'T. Save your money and buy from literally anyone else. ​I placed an order well in advan... Se mere

Bedømt til 1 ud af 5 stjerner

I placed an order for a funeral at 10:38am NZ time - well before their same day delivery cut off time of 1pm. I didn't receive any receipt of order except that my credit card was charged - and the rec... Se mere

Virksomhedsoplysninger


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Dårlig

TrustScore 1 ud af 5

225 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Alle anmeldelser

(225)

224 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Do not order from here

Do not order from here. Ordered flowers with mason jar for Mother’s Day and it arrived late.
Also so expensive! Really let down by the look and size when you pay close to $100!!
Rip off and not great. Go to your local florist

10. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This business has no business …

This business has no business advertising beautiful bouquets. My daughter paid extra for same day delivery of mother's day flowers pink deluxe bouquet. What arrived was a shit bouquet of red roses and weeds that had been in transit for 3 days, arriving Tuesday not Sunday and wrapped by a toddler. Don't use this service you will be disappointed everytime!!! Customer service was crap too didn't care at all that it was days late and terrible.

12. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

DO NOT USE THIS COMPANY!


DO NOT USE THIS COMPANY!
Order made for mother in law in Northland on 07th May, in time for Mother's Day (10th May).
Nothing delivered on 08th or 09th.
No response from 'online chat' or emails.
Online chat finally responds saying flowers will be delivered on 16th May - 9 days after ordering.
Is this for real? I could grow the flowers myself in less time.
Unbelievable a business like this exists.

11. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

False advertising!

False advertising!! How this business is able to continue to operate is beyond me. They promote themselves as a florist in the area of need then the flowers are shipped from Auckland!! It’s unacceptable they operate like this. I have zero faith of what I ordered arriving also and if it manages too the flowers will be far from fresh. Wish I’d checked the reviews. Do not use this company. And some one should shut them down for ripping people off.

10. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolute scam

Absolute scam. Wish I read the reviews first. Ordered Mother’s Day flowers with “next day delivery” with the florists being in the small town she lives in. Flowers never arrived. Just got an email to say the flowers have just been picked up by the courier in Auckland, which is hours away from where these supposed florists are. Stay away from this company.

11. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Do not order with this company

Do not order with this company! Absolute sham , poor customer service. On Mother’s Day 2026 I ordered flowers for my mother and my elderly grandmother. After waiting at home for the flowers to arrive the delivery came at 8pm NZ time. I contacted NZ Blooms and they “thanked me for my patronage “ aka they couldn’t care less. Utilise your local florist instead. Upon further research also found out this is business is operating under another sham company “Bloomex “ spend your money elsewhere.

10. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Pathetic

Pathetic , pathetic, I placed an order 4 days earlier for mothers day delivery, the order didnt reach home till 10.30pm, customer service is the worse i have come across , no appology, no one knows what they doing, based in Georgia, What i rodered is not what i received, made a complaint to the consumer act. Wish i could not even give them 1 star

9. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I ordered a Mothers Day bouquet to be…

I ordered a Mothers Day bouquet to be delivered yesterday (Mothers Day in New Zealand) and it was not delivered. I called on Saturday, the day before, to confirm delivery the next day and it was confirmed. Emails have not been responded to. I called their 'contact us' telephone number this morning and was cut off during the first call and the lady hung up on me during the second call when I asked to speak to someone about receiving a full refund for monies paid.

10. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

do not order from them

absolutely horrible, flowers didnt turn up, and customer service was useless. they kept telling me it was in transit and assured me it would be delivered that day, it never showed up and when i called, they told me it would be delivered tomorrow. do not order from them

10. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Buyers Beware

Buyers Beware

We were very disappointed with the flowers we purchased for Mother’s Day. The bouquet arrived past its use-by date, with browning petals, poor quality, wilted and very small boutique flowers that looked nothing like the picture online. When we contacted the company to address the issue, they refused to rectify the problem, citing their policy on floral design and the quantity of blooms included in the arrangement met their standards. This experience has really let us down, and we will not be purchasing from them again. They need to be shut down. They're misleading and ripping people off. They should be ashamed of themselves. Where's this companies ingrity?

10. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Not only did the flowers not look…

Not only did the flowers not look anywhere near the amount in the picture, my mum told me they showed up with half of them dead! And the “card” was a note stapled to the flowers. Highly unimpressed considering how much you guys charge. I will not be using this company again

8. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Wish id read the reviews

Wish id read the reviews
Nothing like what I ordered for Mother's day, ordered deluxe mason Jar soft pastels got a message later stating they were over run with orders and would upgrade or send equivalent price, Mum got substandard flowers, nothing like what we ordered and wanted them to special as she had just moved

Never purchase from this company

8. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

IT’S A SCAM!

IT’S A SCAM! Too many issues to list - enough issues to write a bad review though. After numerous phone calls, emails and website chats to get confirmation of order and payment receipt emailed to me, I’m still yet to receive these. Chasing anything up with them will drive you mad. Do yourself a favour, order elsewhere.

8. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Service and delivery disappointment

Website glitch resulted in my order being placed before a greeting could be included. Rang to cancel and restart order. Told no. However they said I could email my greeting to go on the card I bought and they would affix and confirm. They did neither. Flowers arrived in a box with a large hole punched into the top. None of the flowers were in bud. It will be interesting to see what opens up and whether it matches what I ordered but I am not holding my breath. 1 star review
may be too high.
Postscript: After several exchanges of emails the company eventually delivered a satisfactory bunch of flowers. Out certainly did not need to be this hard. Perhaps 1.5 stars is deserved.

8. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Placed an order for Mother’s Day

Placed an order for Mother’s Day. The order confirmation conveniently left off the delivery date I had requested. I could not find a record of my requested delivery date in any of their communications. They waited until the order had been shipped to tell me it was coming earlier to suit their demand, and also that what I ordered had been switched out due to lack of stock. Called them to query and they couldn’t confirm why the delivery date was not provided to me or what the replacement items were. The person on the phone could not answer my questions and said it all due to was company policy. Would recommend avoiding this company - they are deceitful and misleading.

8. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

This florist is a bait and switch scam!

This florist is a scam. The good old bait and switch scam.
They bait you into the online version you THINK you are sending then switch to a small version that looks like it was handpicked from someone’s garden. When you realize, you ph customer service only to find you phoned India. The person takes 10 minutes to spell your name, another 10 minutes to then tell you “we have no record of that transaction”.
Liars
Thieves
Scam artists
Don’t even bother!!!!

30. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

If there was a zero..

If there was a zero... you would get this. You have false and misleading claims that you deliver same day, you charge extra for it. The delivery took 5 days. You didnt send them until day 4, so cant blame on courier.
You have offered me a $5 refund, when you charged me 20 extra for the same day service... just bullshit practice!

5. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very bad customer service

Very bad customer service. The person on the phone had basic English skills, kept repeatedly yawning on the phone and hung up on me.

Ordered flowers to be delivered on a sunday morning, that was fine, they then tell me they wont be there until the wednesday. After I had paid. They will not issue a refund. This is a poor excuse of a company and absolutely the worst customer service and experience.

Do not order from here.

7. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Very rude customer service

Very rude customer service. They all have poor English as they kept handing the phone over. One of the girls kept yawning down the phone. I was on the phone for 22minutes then got ‘randomly’ hung up on.
Order due 3 days later than the day I selected! Wouldn’t refund.
Do not deal with these clowns.

7. maj 2026
Uopfordret anmeldelse

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