Lovely drivers, patient and arrived early so we could leave promptly. Only issues were real difficulties getting hold of the company by phone. Speedy responses to emails (literally by return in som... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We used Worthing Coaches for a recent 4 day rugby tour to Holland. Despite the best that the UK's crippled infrastructure could throw our way over the Easter weekend which resulted in c8 hours just to... Se mere
Because the company I used now comes under the National Express umbrella, the process of booking and paying felt very disjointed as apposed to the normal process of dealing direct with the coach comp... Se mere
Virksomheden har svaret
School Ski Trip to Austria - Jamie & Frank were great, it was a pleasure having them drive our school trip to and from Austria. They were both friendly, chatty and great with the students, providing... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
National Express Transport Solutions is composed of the UK’s leading coach hire specialists providing ground transport solutions for any occasion, whether you have a small group travel requirement or you’re needing transportation for 1,000+ passengers - we have the travel solutions for you! With over 90 years combined experience, both The Kings Ferry Group and Lucketts Group are long-established providers of corporate travel, private hire, commuter coach services and touring holidays. National Express Transport Solutions is located throughout the South, South-East and East Midlands of England, consisting of 9 of the UK’s biggest coach hire companies; The Kings Ferry, Clarkes of London, Stewarts Coaches, Woods Coaches, Lucketts Travel, Coliseum Coaches, Mortons Travel, Solent Coaches and Worthing Coaches brands. We are an award-winning company within the coaching industry with our outstanding customer service, expert-led sales team and professional and experienced drivers. We have experience in all types of coach hire including contracts with the sporting industry, large scale events and package holidays. There’s a reason we’re rated ‘Excellent’ on TrustPilot. Any vehicle, any time, anywhere.
Kontaktoplysninger
The Travel Centre, Eastcourt Lane, Gillingham, Kent, ME8 6HW, Gillingham, Storbritannien
- 03301 358 469
- quality@thekingsferry.co.uk
- nxts.nationalexpress.com
4,4
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very comfortable coach and spotlessly…
Very comfortable coach and spotlessly clean. Arrived on time. Coach driver friendly and very accommodating.
8. marts 2025
Besvarelse fra Transport Solutions
Thank you for your positive review, we're glad to hear you were happy with the vehicle and driver provided.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
School Ski Trip to Austria - Jamie & Frank…
School Ski Trip to Austria - Jamie & Frank were great, it was a pleasure having them drive our school trip to and from Austria. They were both friendly, chatty and great with the students, providing music on journeys back from evenings out, happy to drive us onnour evening activities and generally being nice people.
We all felt safe with their driving skills, especially on the winding mountain roads!!
14. februar 2025
Uopfordret anmeldelse
Besvarelse fra Transport Solutions
Thank you for taking the time to leave a positive review, we'll be sure to pass on your kind comments to Jamie and Frank.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
School Trip to Paris
Steve is a great driver, reliable and very friendly and accommodating to requests and sometimes last minute changes. It was a pleasure to be driven by him for the week. The coach was clean, comfortable and spacious. I would certainly book my trips with National Express again.
18. februar 2025
Uopfordret anmeldelse
Besvarelse fra Transport Solutions
Thank you for your positive review, we'll be sure to pass on your kind feedback to your driver Steve.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Steve has been great on our trip to…
Steve has been great on our trip to Disney Paris. He is very friendly and helpful and has made the school trip run very smoothly. We know we have been in safe hands!
21. februar 2025
Uopfordret anmeldelse
Besvarelse fra Transport Solutions
Thank you for your positive review, we'll be sure to pass on your lovely comments to your driver Steve.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Besvarelse fra Transport Solutions
Thank you for your positive review.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Disney Paris
Steve has been great and played a huge part in a smooth running trip. Always helpful and keen to ensure that all our coach journeys were hassle free! Really enjoyed his company and taste in music!
5. februar 2025
Uopfordret anmeldelse
Besvarelse fra Transport Solutions
Thank you for your positive review, we will of course pass on your kind comments to your driver Steve.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Fantastic driver - Jamie A
Jamie was absolutely fantastic from start to finish. He went above and beyond in the care for our group, from speaking to students about potential careers, to catering to their music tastes. His professionalism, and genuine kind hearted nature made for a smooth and enjoyable journey across the weekend with him. I cannot recommend him enough, a great professional and person.
2. februar 2025
Uopfordret anmeldelse
Besvarelse fra Transport Solutions
Thank you for taking the time to leave a positive review. We're delighted to hear you had a great trip with our driver Steve, we will be sure to pass on your kind comments.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Great outward journey
The driver on out outward journey was excellent and could not have been more helpful, our return driver did not help to load or unload the coach and did not even get out of her seat to check that the coach was empty. She was only interested in the convenience for her to get back to the main roads.
22. januar 2025
Besvarelse fra Transport Solutions
Thank you for your review, we're glad to hear you had a excellent outbound journey. We will address your comments regarding your return driver with our driver development team.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Great service
Driver was on time, friendly, helpful, and careful. Coach was comfortable, clean, and spacious. Excellent trip for all our guests! Thank you!
19. januar 2025
Besvarelse fra Transport Solutions
Thank you for your positive review, we're delighted to hear you had a great experience travelling with us.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Excellent driver: Carl
We had a coach to take our children to the young voices event. The driver Carl was absolutely brilliant, his communication was excellent, enabling us to know exactly where to meet him upon pick up in a very heavily congested location. Furthermore, Carl clearly gets great satisfaction from his job and was an absolute pleasure to travel with; he is a credit to your company. Thank you so much to Carl for making the travelling experience so enjoyable.
20. januar 2025
Besvarelse fra Transport Solutions
Thank you for taking the time to leave a positive review. It's great to hear you had a good experience travelling with us for your event, we'll be sure to pass on your kind feedback to your driver Carl.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
The driver was lovely
The driver was lovely. Very professional. I look forward to working with them again.
15. januar 2025
Besvarelse fra Transport Solutions
Thank you for your positive review.
We look forward to welcoming you on board again in the future.
With kind regards,
After Sales & Client Support Team
Turned up on time found any solution we…
Turned up on time found any solution we needed and delivered us on time 😊
28. december 2024
Besvarelse fra Transport Solutions
Thank you for your positive review.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Besvarelse fra Transport Solutions
Thank you for your positive review, we look forward to welcoming you on board again in the future.
With kind regards,
After Sales & Client Support Team
The coach company we thought we had…
The coach company we thought we had hired turned out to be a different company and both coaches were 35 plus minutes late leaving 90 passengers, the majority of which were very young primary school children stranded.
12. december 2024
Besvarelse fra Transport Solutions
Thank you for your feedback, please accept our apologies for the delayed departure. If you could please send further details to quality@nationalexpress.com we can investigate the cause of the delay.
We look forward to hearing from you.
With kind regards,
After Sales & Client Support Team
Besvarelse fra Transport Solutions
Thank you for your positive review, we'll be sure to pass this on to your driver Phil.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
School trip to Germany
Just back from our school trip (45 children, 5 members of staff) to Aachen and Köln from Norfolk. Our driver Steve was absolutely fantastic! He was loved by the children and staff alike, we felt safe and supported: Would whole heartedly recommend him! Thank you Steve!
11. december 2024
Uopfordret anmeldelse
Besvarelse fra Transport Solutions
Thank you for your positive review, we're delighted to hear you had a great experience travelling with our driver Steve, we'll be sure to pass on your kind comments.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Coach to Festive Activity
The coach arrived at the first pick-up point ahead of the allotted time, even though it had had to travel down from London to Medway at rush-hour time. The driver was very pleasant and courteous and, despite the sat-nav directing him to take a turning which didn't exist into our venue, managed to eventually drop us off safely. He then waited for us to finish our festivities before we re-boarded for a pleasant trip home.
11. december 2024
Besvarelse fra Transport Solutions
Thank you for taking the time to leave us a positive review, it's great to hear you had a good experience travelling with our driver Abdur. We'll be sure to pass on your kind feedback.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Our coach driver was courteous with our…
Our coach driver was courteous with our WI members on our day trip.
28. november 2024
Besvarelse fra Transport Solutions
Thank you for your positive review.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Besvarelse fra Transport Solutions
Thank you for your positive review.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Great service
Great service. Clean comfortable coach.
Booking staff professional and helpful.
Coach driver professional, punctual, and courteous
28. november 2024
Besvarelse fra Transport Solutions
Thank you for your positive review, we're delighted to hear you had a good experience booking and travelling with us.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
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