Lovely drivers, patient and arrived early so we could leave promptly. Only issues were real difficulties getting hold of the company by phone. Speedy responses to emails (literally by return in som... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We used Worthing Coaches for a recent 4 day rugby tour to Holland. Despite the best that the UK's crippled infrastructure could throw our way over the Easter weekend which resulted in c8 hours just to... Se mere
Because the company I used now comes under the National Express umbrella, the process of booking and paying felt very disjointed as apposed to the normal process of dealing direct with the coach comp... Se mere
Virksomheden har svaret
School Ski Trip to Austria - Jamie & Frank were great, it was a pleasure having them drive our school trip to and from Austria. They were both friendly, chatty and great with the students, providing... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
National Express Transport Solutions is composed of the UK’s leading coach hire specialists providing ground transport solutions for any occasion, whether you have a small group travel requirement or you’re needing transportation for 1,000+ passengers - we have the travel solutions for you! With over 90 years combined experience, both The Kings Ferry Group and Lucketts Group are long-established providers of corporate travel, private hire, commuter coach services and touring holidays. National Express Transport Solutions is located throughout the South, South-East and East Midlands of England, consisting of 9 of the UK’s biggest coach hire companies; The Kings Ferry, Clarkes of London, Stewarts Coaches, Woods Coaches, Lucketts Travel, Coliseum Coaches, Mortons Travel, Solent Coaches and Worthing Coaches brands. We are an award-winning company within the coaching industry with our outstanding customer service, expert-led sales team and professional and experienced drivers. We have experience in all types of coach hire including contracts with the sporting industry, large scale events and package holidays. There’s a reason we’re rated ‘Excellent’ on TrustPilot. Any vehicle, any time, anywhere.
Kontaktoplysninger
The Travel Centre, Eastcourt Lane, Gillingham, Kent, ME8 6HW, Gillingham, Storbritannien
- 03301 358 469
- quality@thekingsferry.co.uk
- nxts.nationalexpress.com
4,4
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The price is very reasonable and the service is excellent
The price is very reasonable. The condition of the coach is very good. The chair is very comfortable. Coach arrived on time. The driver Connor was very professional and polite. We booked for two days. The rides were very pleasant. Good driving skill. Highly recommended!
19. april 2024
Company refused to deal with a dangerous driver
A driver for this company wanted to run me off the road, had a fit of road rage, and then gave obscene gestures. National Express denied it was one of their subcontractors buses, then admited it when I provided evidence, and all along have been as unprofessional and dishonest as is possible to be. All they ever needed to do was apologise and feed back what they would do. Threatened with a 19 tonne bus.
So the police however, are interested.
1. februar 2024
Uopfordret anmeldelse
All on time
All on time. Rob, our driver was outstanding.
The coach was very clean and the whole experience worked really well
13. april 2024
Great service from this company!
I booked this company for my daughters wedding. We had a return journey and both of these arrived on time to pick us. Staff were friendly and accommodated us with several pickups and drop-offs. I would use this company again!
6. april 2024
Faultless!
Our fabulous coach driver contacted our venue and worked seamlessly with them to travel down the slightly pot hole filled road. He collected all of our guests from their hotels, to our ceremony venue and back to our reception. Thank you!
6. april 2024
⭐️⭐️⭐️⭐️⭐️
Lovely driver Mario waited for us at the airport after our flight was delayed. Would recommend Lucketts Transport. This service was very easy to book through the National Express website.
25. marts 2024
Youth Group Trip
The coach was immaculately clean and modern. The driver was patient and friendly. Would definitely recommend to the company to others and use them again ourselves.
5. april 2024
Top class service despite Easter weekend carnage at the ports
We used Worthing Coaches for a recent 4 day rugby tour to Holland. Despite the best that the UK's crippled infrastructure could throw our way over the Easter weekend which resulted in c8 hours just to get from Brighton to the onboard the ferry itself (and similar delays at Calais coming home... what a great idea Brexit was btw), the whole coach experience was excellent. Really superb service provided by our driver Richard who was a consummate pro.
29. marts 2024
Uopfordret anmeldelse
The driver was very attentive to our…
The driver was very attentive to our requirements.
22. marts 2024
Besvarelse fra Transport Solutions
Hi Aileen
Thank you very much for your positive review of our Clarkes of London driver.
Best wishes
After-Sales & Client Support
Excellent service
Your booking process and team have been so accommodating, helpful and flawless. Thankyou
29. marts 2024
Besvarelse fra Transport Solutions
Dear Rosemarie
Thank you for travelling with Clarkes of London.
It is great to read that you enjoyed your experience with our booking team and we will be sure to share your praise.
We hope to see you back onboard soon.
Best wishes
After-Sales & Client Support
Highly recommended!
Bookings team were friendly, very helpful and responded promptly to all queries. Driver was prompt, courteous and very helpful. Coach was very comfortable.
25. marts 2024
Besvarelse fra Transport Solutions
Hi Pauline
Thank you very much for your kind feedback following your coach hire with The Kings Ferry. It is great to read that you found our Sales team and Drivers to be friendly and helpful.
We hope to see you again soon.
With kind regards
After-Sales & Client Support
Besvarelse fra Transport Solutions
Thank you very much for your feedback. We are really pleased that you found your driver to be patient.
We hope to welcome you back onboard soon.
With kind regards,
After Sales & Client Support Team
School Trip
Thank you Kings Ferry! We took our children on a trip to the theatre in central London. The office answered all our questions and queries before our trip. The driver was patient and accommodating, making what could have been a stressful trip, easy!
8. marts 2024
Besvarelse fra Transport Solutions
Thank you for taking the time to leave us a positive review, we're delighted to hear you had a great trip with our driver Barry.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Besvarelse fra Transport Solutions
Thank you for your positive review, we hope the students had a great trip!
We look forward to welcoming you on board again in the future.
With kind regards,
After Sales & Client Support Team
Great service
Great service. Friendly staff who made the hiring of the mini bus very easy and stress free.
Very friendly drivers and the mini bus was very comfortable..
would use this company again and highly recommend them
26. februar 2024
Besvarelse fra Transport Solutions
Thank you for your positive feedback, we're delighted to hear you had a great experience booking and travelling with us.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Amazing
Amazing! The drivers thought they were going to Weald & Downland. Quite happily changed their route to Marwell.
Thank you
2. marts 2024
Besvarelse fra Transport Solutions
Thank you for your positive review, it's great to hear your drivers accommodated the change and you had a good experience travelling with us.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Always a great company to deal with…
Always a great company to deal with when organising school trips. Thank you
1. marts 2024
Besvarelse fra Transport Solutions
Thank you for your positive review, we'll be sure to pass on your kind comments to the team.
We look forward to welcoming you on board again in the future.
With kind regards,
After Sales & Client Support Team
All round good experience
Arranging the coach all went smoothly. On the day the very comfortable coach arrived in good time, the driver was excellent and very helpful. I would definitely recommend this company
16. februar 2024
Besvarelse fra Transport Solutions
Thank you for your positive review, we're delighted to hear you had a great experience booking and travelling with us.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Best driver we have ever had
I would like to leave feed back about our driver Phil to Disneyland 19/02/24 to 22/02/24.
What a credit to your company to an excellent driver. He was absolutely fantastic having been on several girlguiding Europe trips I have never experienced such a driver, he was amazing, so many tips advice for us and tailored our trip to our needs. We had 2 very small children with us and he was supportive and helpful with these and understood there needs where different to others. Phil went above and beyond, approachable, knowledgeable about area, friendly, smooth driver, cared a lot for passengers especially of the younger ones. Will definitely be booking again with Phil for our next adventure.
19. februar 2024
Uopfordret anmeldelse
Besvarelse fra Transport Solutions
Thank you for taking the time to leave us a positive review. We're delighted to hear you had a great trip with your driver Phil.
We'll be sure to pass on your kind comments to Phil and his manager so he can be rewarded for going the 'extra mile'.
We look forward to welcoming you on board again in the future.
With kind regards,
After Sales & Client Support Team
Jason the driver was extremely helpful
Jason the driver was extremely helpful. Our flight was delayed 90 mins and we had further 30 mins delay on motorway due to roadworks. We were group of 16 children (u11s) and 3 adults and Jasons did all he could to manage delays and to make our travel enjoyable. Well done Jason - thank you. Brian Oliver, Jersey FA Football Development Manager
15. februar 2024
Besvarelse fra Transport Solutions
Thank you for leaving us a positive review. We're delighted to hear you had a great journey with our driver Jason, despite the delays.
We will be sure to pass on your kind feedback to Jason.
We hope to welcome you on board again in the future.
With kind regards,
After Sales & Client Support Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.