Nxrewards Anmeldelser 1.153

TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Well worth it in my opinion. Best cashback rates available in general- 10% minimum on all retailers - and also fastest to pay out. Just remember to claim back the subscription every month in the form... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I've been using NX rewards for a year now, and I am really pleased with the service. Even though the monthly fee is relatively high, I've always been able to "refund" it by using one of their retailer... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

The claiming procedure is okay, but one issue I have to mention The recent two month, I sent the West Midlands Metro weekly ticket receipts to claim. In March, I sent the receipt to ask can it... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

since day one of using this site it's been a godsend tbh, the cashback is also very quick, and at a much higher rate than other cashback sites, any issues or queries are answered and its overall a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Penge og forsikring

Skrevet af virksomheden

Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Was sceptical at first but not anymore

Was sceptical at first but iny 2nd month and have to say this site just works seamlessly. Easily makes the monthly subscription worth it. Saving money each month without any hassle or effort. Extremely pleased.

21. november 2025
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Besvarelse fra Nxrewards

We appreciate you sharing your experience! We're happy to hear that our service is working seamlessly for you and saving you money effortlessly. Thank you for the positive feedback.

Bedømt til 5 ud af 5 stjerner

Money saver

14. november 2025
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Besvarelse fra Nxrewards

Thank you for your writing us a positive review. When we hear happy feedback from our customers, it inspires us to do better and improve more.

Bedømt til 3 ud af 5 stjerner

Gift cards are limited to £100 and not…

Gift cards are limited to £100 and not every spend tracks.

13. november 2025
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Besvarelse fra Nxrewards

Hello there,

We appreciate your feedback and regret that you experienced these issues.

Please provide and send us an additional information about tracking inaccuracies. Kindly email contact@nxrewards.com and we'll investigate your concern.

Kind regards,
NX Rewards

Bedømt til 1 ud af 5 stjerner

Unacceptable and unreasonable customer service.

I closed my NX Rewards account in June 2025. In November 2025 I decided I would like to use the service and registered again. NX Rewards accepted my new registration and opened an account for me. I made a purchase with and was due nearly £100 cashback. Just before my cashback was to be paid they locked me out of my account with no notification. I contact their customer service and they replied that I should have waited 6 months between closing my original account and opening the new one and referred to fine print in their T&Cs. It is my true and reasonable belief that NX Rewards only closed my account so they could keep my £100 cashback for themselves. If I truly wasn't allowed a new account within 6 months of closing my original account their system would not have allowed me to re-register and welcome me back to NX Rewards; if the 6 month T&C is real they breached their own T&C when they opened the account! I find their customer service reply to my enquiry email very unfair and unreasonable. I would not recommend. I'm now considering legal action to recover my £100 from this untrustworthy company.

12. november 2025
Uopfordret anmeldelse
Nxrewards-logo

Besvarelse fra Nxrewards

Hello Boon,

We appreciate you bringing this to our attention. We are sorry to hear about the difficulties you experienced with your account and cashback. We aim to treat all customers fairly and will investigate your situation thoroughly.

Our records show that you have multiple accounts created in our programme; under our terms and conditions, a cancelling member may not re-enroll in our programme for at least six (6) months after cancellation of any previous membership- should any additional memberships be detected during these six months by way of name and/or address, email, payment details, and/or bank account/IBAN. In that case, your account has been automatically cancelled, and any accrued benefits will be forfeited.

If you require further assistance, kindly email contact@nxrewards.com

Kind regards,
NX Rewards

Bedømt til 1 ud af 5 stjerner

Charged After Cancellation and Locked Out of My Account!

After my cashback was approved my account was suddenly suspended for “suspicious activity.” They asked for personal documents like my passport which I refused to share. I emailed to cancel and was told my membership would be closed yet they still charged me the fee. My account remains inactive and inaccessible. Terrible experience and very poor handling of customer data and communication. This is my third complaint, and they still have not made things right, and I had no choice but to put a dispute with my bank. What a fraud!

10. november 2025
Uopfordret anmeldelse
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Besvarelse fra Nxrewards

Hello Begum,

We regret your account suspension and the issues encountered with your cashback and membership cancellation. We take data security seriously and are concerned about your experience.

NX Rewards is fully committed to processing payment for all eligible cashback claims. There are, however, certain cashback claims and member activities that require additional documentation.

The Terms of Service that you have agreed to upon sign up state that, to enable us to carry out investigations into the validity of any member activity, the member may be required to provide evidence such as proof of identification, proof of delivery address, the member's address, and/or copies of all relevant purchase receipts or such other evidence. For full details on the Terms of Service, please visit our website, www.nxrewards.com.

We sent you an email today to clarify the type of documentation that we have requested from you. We hope that it would address your concern and resolve this matter for you.

Kind Regards,
NX Rewards

Bedømt til 5 ud af 5 stjerner

Nx reward is the best reward scheme for shoppers.

Nx reward is the best reward scheme for low may be medium earners as it provides the best shopping experience by providing offer and discounts.

8. november 2025
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Besvarelse fra Nxrewards

We're happy to hear that our reward scheme provides a great shopping experience with offers and discounts for you. Thank you for sharing your positive feedback!

Bedømt til 5 ud af 5 stjerner

Amazing cashback Rewards

Amazing service. Fast, reliable, accurate, rewarding, amazing reward program. Have vast variety of retailers in the pool. Track pretty quickly and payment done automatically.

The service is so amazing that I never need to contact there customer services. I am really enjoying it and already recommend to so many of my friends to join.

I strongly recommend as I use other cashback websites like topcashback and Quidco but I find this much better rate when I compare. I already had lot of cashback from NX rewards paid directly into my account without hassle.

29. oktober 2025
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Besvarelse fra Nxrewards

We're happy to hear that you're enjoying our service and its features, including the variety of retailers and automatic payments. It's great to know you find our rates better than other cashback websites. Thank you for recommending us to your friends!

Bedømt til 5 ud af 5 stjerner

Cash back works

I received my cash back in a span of 4 days. There are many discounts and deals you can get from being a member, clothes, items and food.

1. november 2025
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Besvarelse fra Nxrewards

We're happy to hear that you received your cash back quickly! It's great to know you're enjoying the discounts and deals available to our members. Thanks for your feedback.

Bedømt til 1 ud af 5 stjerner

Terrible service

The process in getting your cashback and monthly reward is terrible. It’s so inconsistent. I’ve actually lost more money than I’ve gained so am about to cancel. My monthly rewards aren’t always recorded, even after sending proof of purchase it’s hit and miss if they give you cashback or not.

6. november 2025
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Besvarelse fra Nxrewards

Hello there, thank you for letting us know about your concern.

Upon reviewing, your claim for your November Monthly Bonus was approved. Please know that as stated in our FAQ page, you must send us the purchase or booking confirmation receipt within 30 days of making the purchase/booking to claim your Monthly Bonus.

As for your cashback, it may be declined if your purchases do not meet the merchant's special terms. Please also ensure that all details required are present on your submitted receipt to avoid being declined.

For any other concerns, you may send us an email to contact@nxrewards.com

Bedømt til 1 ud af 5 stjerner

Account suspended without a reason

I signed up nx rewards in october and made some purchases. Around 2 weeks later, received an email asking the proof of my identity, address and bank account. I sent all of them (provisional driving licence, account statement and council tax bill) the same day. After a week, I tried to sign in and saw that my account is not active anymore. Then I sent an email to leran why my account was suspended but didn't get a reply. I felt like their fraud service has a quota and trying to fill it with choosing some members as victims as nothing about me is wrong.

28. oktober 2025
Uopfordret anmeldelse
Nxrewards-logo

Besvarelse fra Nxrewards

Hello Can,

Thank you for bringing this to our attention, and we apologise for the delay in validating your membership dispute. The team already reviewed your concern, and a response has been sent earlier. If you need further assistance, do not hesitate to send your email to contact@nxrewards.com.

Bedømt til 5 ud af 5 stjerner

I prefer the earlier time 04:55am…

I prefer the earlier time 04:55am Swindon route 401 was a better option to reach in London and head for work location was convenient.
Now there are two buses 401 & 403.
One leaves at 4:20 and other at 4:25.
This option has now been a cause of getting late at work.
Also please make one more stop at Northfields station, London so anyone can take a short route to get to work.

14. oktober 2025
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Besvarelse fra Nxrewards

We appreciate your feedback. Thank you for providing us with 5-star rating.

Bedømt til 1 ud af 5 stjerner

I've been using NX rewards since Nov…

I've been using NX rewards since Nov last year and it has been sending cash back from my purchase until July this year. However since this July I've noticed that even thought the transactions are recorded, I haven't received any cash back. The transactions keeps the status of pending for 2-3 months. Am I still going to have my cash back or should I terminate my membership?

28. oktober 2025
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Besvarelse fra Nxrewards

Hello Junyi,

We appreciate you sharing your experience. We're sorry to hear about the cashback issues since July. The pending status lasting for months is not the experience we want you to have.

Please note that we will investigate this issue to ensure your transactions are processed correctly and provide an update via email.

If you require further assistance, do not hesitate to contact and send your email to contact@nxrewards.com.

Kind regards,
NX Rewards

Bedømt til 1 ud af 5 stjerner

I tried it, but no thanks!

This company is truly a mystery! Having followed the stipulations for the Welcome Reward and the Monthly bonus, both were approved and credited - awaiting payment. Green ticks and all in order. Suddenly they were removed, and I have been given zero explanation for this. Upon looking at the numerous low scoring reviews it seems this service is at best, janky and at worst - truly sneaky and immoral? Who knows which it is. I am awaiting a response from customer service (I called and this shed no light on things - I was told someone would call me back but obviously they have not and likely will not). I have been left with no alternative but to cancel, which is unfortunate as if this service worked it's very generous. The amount of messing about makes it feel like a lot of work however! Therefore it's a big old no, and a cancellation from me.

27. oktober 2025
Uopfordret anmeldelse
Nxrewards-logo

Besvarelse fra Nxrewards

Hello Rachael,

NX Rewards is fully committed to processing payment for all eligible cashback claims. There are, however, certain cashback claims and member activities that require additional documentation.

The Terms of Service that you have agreed to upon sign up state that, to enable us to carry out investigations into the validity of any member activity, the member may be required to provide evidence such as proof of identification, proof of delivery address, the member's address, and/or copies of all relevant purchase receipts or such other evidence. For full details on the Terms of Service, please visit our website, www.nxrewards.com.

We sent you an email today to clarify the type of documentation that we have requested from you. We hope that it would address your concern and resolve this matter for you.

Kind regards,
NX Rewards

Bedømt til 5 ud af 5 stjerner

NX rewards - Hidden Gem

NX rewards are actually legit. They pay out automatically and as long as you jump through the monthly bonus loop, it's a free service.

23. oktober 2025
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Besvarelse fra Nxrewards

We're happy to hear that you find the rewards legitimate and the service free with the monthly bonus loop. Thank you for your positive feedback!

Bedømt til 1 ud af 5 stjerner

Funds withheld without notice and slow customer support

The customer service is slow and account is randomly set to be terminated pending document verification so they withhold your earnings.

Meanwhile they keep charging you the regular fee during all this period pending their investigations.

They should ask for all these documents before they start taking money out of our accounts and when they ask us to sign up.

14. oktober 2025
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Besvarelse fra Nxrewards

Hello Mike, thank you for sharing your experience.

As stated on the membership Terms and Conditions, "To enable NE to carry out investigations into the validity of any Member activity, Member may be required to provide evidence of identification and/or of Items. Such evidence may include proof of delivery address, Member's address and/or copies of all relevant purchase receipts or such other evidence as NE may reasonably request from time to time."

We highly suggest sending over the documents that are being requested to continue using the programme.

For any questions, please don't hesitate to contact us: https://www.nxrewards.com/contact-us

Bedømt til 5 ud af 5 stjerner

Easy to use

Easy to use and reply quickly by customer service representatives

19. oktober 2025
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Besvarelse fra Nxrewards

We're happy to hear that our platform is easy to use and that our representatives are helpful. Thank you for your feedback!

Bedømt til 4 ud af 5 stjerner
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Besvarelse fra Nxrewards

We appreciate your feedback, Thomas. After making a purchase by clicking on the website link, and the transaction has not appeared in your outstanding purchases and 5 days or more has passed since you made the purchase, you can report the missing transaction. You will need to complete the online Missing Purchases form on the Cashback page.

Don't hesitate to contact us for any concerns you may help.
https://www.nxrewards.com/contact-us

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere