we love our doorstop bought for our french door. It looks good and holds the door in place. The only disappointment was the delivery period. Ordered in August/delivered mid October. The business o... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
When the order finally arrived the quality was good and it works as intended. However the order lead time was long and it was over 2 months later than agreed with very little communication from them.... Se mere
Virksomheden har svaret
Ordered 6 April. Still waiting. No communication. After no response, raised a PayPal dispute 16 July. Within an hour of that got Tracking notification. Will update once it arrives. DPD don’t actu... Se mere
Virksomheden har svaret
Absolutely amazing service , definitely 5 stars! I ordered a personalised wooden bookmark as a gift and I couldn’t be happier with it. The service was exceptional from start to finish. I even recei... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We offer the customer beautiful, practical, handmade products for the home and garden. We will always strive to provide the best possible service, quality and value. The Natural Wood Company is a small workshop in the heart of the Cambridgeshire countryside that specialises in creating beautiful wooden gifts for the home and garden.
Kontaktoplysninger
Rose Cottage, Cambridgshire., PE14 9LR, Wisbech, Storbritannien
- 07957602929
- steve@nwco.co.uk
- nwco.co.uk
3,4
Middel
281 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The service was amazing..great…
The service was amazing..great communication..arrived the next day with tracking.very well packaged and care information provided. Superb quality and great finish
Would 100% recommend
23. april 2024
Uopfordret anmeldelse
Great product
Great product, fantastic quality & the prompt response from Steve were great.
17. april 2024
I was in absolute awe when I opened…
I was in absolute awe when I opened them, there are not the words to describe just how beautiful they are
15. april 2024
Beautiful piece of workmanship
Beautiful piece of workmanship. Big enough to stop our French door swinging further open or slamming shut.
One star deleted as delayed delivery
10. april 2024
Great quality and communication
I ordered the tea, coffee and sugar set and a personalised jar. They were packaged really well so all the glass jars were secure and all the packaging was recyclable cardboard. My items were posted really quickly by courier and was with me sooner than I expected (I think I ordered them late on the Monday and they were delivered on Wednesday). Also the communication about posting was excellent. The jar themselves look and are finished beautifully. A real quality product. I will be back for more in the future!
1. april 2024
Uopfordret anmeldelse
Absolutely amazing product it looks…
Absolutely amazing product it looks awesome plus great postage and packaging
2. april 2024
Uopfordret anmeldelse
Tea, coffee, sugar jars
Ordered the small Tea, Coffee & sugar jars. They are lovely, well made and look great in my new kitchen. The size is just perfect and they stack on top of each other if that’s how you want to store them. Fast delivery and very well packaged so no chance of breaking. Highly recommend if you’re looking for a touch of class in your kitchen.
8. marts 2024
Besvarelse fra The Natural Wood Company uk ltd
Hi Sue - thank you for your glowing review, so pleased you like your new lids. Steve
Great quality solid carving board
Great quality solid carving board. Delivery took a while but product top notch.
1. marts 2024
Customer service and craftsmanship great.
I contacted the company and got an immediate response. They happily accommodated my requests. When arrived quickly and very well packaged. The craftsmanship and quality is grea. I was very happy and have since ordered more.
13. marts 2024
Besvarelse fra The Natural Wood Company uk ltd
Hi Glen - thank you for your review, we do enjoy a challenge, so please you like your new jars. Steve
Just perfect
The ordering process was efficient and easy. The item arrived within a few days. It is an engraved wooden heart for an anniversary present. It is beautiful and different and very reasonably priced. I am extremely happy with my purchase and will use this company again.
8. februar 2024
Lovely gift
Delivery was so quick and the bookmark is lovely. It is a gift, The recipient loved it.
Thank you
8. februar 2024
Lovely gifts
The oak bookmarks were delivered quickly and they were lovely. Are for 80th birthdays....apparently oak represents age and wisdom.
2. februar 2024
Delivery
The dispatch was excellent but I find using DHL frustrating. It had to be signed for, there’s no timescales given for delivery and I missed the delivery. DHL say they will try to deliver again the next day but still waiting. I appreciate it’s not your fault but I just dread any deliveries from DHL for this reason…
9. februar 2024
Great product great service.
30. januar 2024
Responsiveness was amazing
Responsiveness was amazing even during out of normal working hours. We selected personalisation and went with what was offered - better than we had thought ourselves. Delivery was fine and packaging was excellent. We are delighted with our purchase.
22. januar 2024
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