we love our doorstop bought for our french door. It looks good and holds the door in place. The only disappointment was the delivery period. Ordered in August/delivered mid October. The business o... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
When the order finally arrived the quality was good and it works as intended. However the order lead time was long and it was over 2 months later than agreed with very little communication from them.... Se mere
Virksomheden har svaret
Ordered 6 April. Still waiting. No communication. After no response, raised a PayPal dispute 16 July. Within an hour of that got Tracking notification. Will update once it arrives. DPD don’t actu... Se mere
Virksomheden har svaret
Absolutely amazing service , definitely 5 stars! I ordered a personalised wooden bookmark as a gift and I couldn’t be happier with it. The service was exceptional from start to finish. I even recei... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We offer the customer beautiful, practical, handmade products for the home and garden. We will always strive to provide the best possible service, quality and value. The Natural Wood Company is a small workshop in the heart of the Cambridgeshire countryside that specialises in creating beautiful wooden gifts for the home and garden.
Kontaktoplysninger
Rose Cottage, Cambridgshire., PE14 9LR, Wisbech, Storbritannien
- 07957602929
- steve@nwco.co.uk
- nwco.co.uk
3,4
Middel
281 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 90 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Large door stops
Big thanks to Steve for making the lovely Door stops to celebrate 65 years of my company they are beyond lovely. So well made and exactly what we asked for.Great communication and delivered exactly on time as he promised.
Would highly recommended this company.
23. januar 2024
Quality product, 1st class service
We bought a few products over Christmas as presents and were delighted both with the quality of the items and the overall customer service. We shall definitely use the company again.
18. januar 2024
Slower delivery than advertised …
Product is lovely but I was expecting it to arrive just before Christmas, and instead, with no communication from them despite leaving a phone message, it arrived 3rd week of Jan. I did manage to get hold of them the day before it arrived, and they seemed very nice, but if they had reached out to me it would have saved a lot of stress.
15. januar 2024
Beautiful baubles
Beautiful baubles. Quick delivery too and really well packed. V happy indeed. Roll on next Christmas. :)
9. januar 2024
My order was later than expected but…
My order was later than expected but when I contacted the company they did their best to sort out delivery. My order arrived in time for Christmas.
The product was excellent
20. december 2023
The fantastic customer service
The fantastic customer service. I loved the baubles but one was broken 😠 n arrival and I wasn’t sure about part of the order. Emailed the company about 4pm one afternoon and immediately got a phone call and everything was clarified and I received a new bauble at 11am the following day. Very impressive.
13. december 2023
A UK based company - What more do you need to know
A UK based company making the most beautiful alternative Christmas Tree. I absolutely love my new tree, so much so I will probably buy another one each year for my dining room.
13. december 2023
Well made and exactly as described
Well made, exactly as described.
Very easy to assemble. Looks great.
16. december 2023
These trees are simply fabulous!
These trees are simply fabulous! Every home should have one although I now have two.
Thank you.
11. december 2023
Excellent service and wonderful tree
6. december 2023
Great quality and great looks.
Product is excellent and arrived quickly and well packaged. We are really delighted with this funky wooden Christmas tree and anticipate years of pleasure from it. It will probably become a family heirloom!
3. november 2023
Excellent quality product.
Came when promised.
Easy to assemble.
Wood beautifully finished.
Looks great.
28. november 2023
My mum was searching for a perfect gift…
My mum was searching for a perfect gift for my sister and after hours of searching found your web site and a wonderful heirloom for her … brilliant service and even nicer in the flesh
Thank you
Sandra
17. november 2023
Great product, really pleased with it.
Great product (Patio Doorstop) and has had admiring comments, very very pleased with it. Only comment I have was on lack of communication on delay to delivery, the reason was understandable, but I had to chase for an update (for reference, delivered on 03/11). Would use them again though.
28. september 2023
1ft Tree
Prompt delivery and nicely packaged. Bought as a gift so I haven’t assembled it but did sneak a peek and it looks a well made quality item.
I’m confident the recipient will love it !
25. oktober 2023
Beautiful reusable simple oak Christmas tree
Nicely made, easy to assemble, very adjustable. Stores in calico bag.
Have not yet tried hanging ornaments but pleased with this tree which I expect to use for many years.
Would prefer if the trunk screwed into the bar rather than slotting, but that's a minor point.
25. oktober 2023
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