This is a significant mistake, or a technical error, resulting in this review being posted to the wrong company. This is false information or mistaken identity.
We must state very clearly that we have no record of any business dealings with a company or individual by the name of Adam Friend.
We have never heard of this person or entity before, as a company we have never ever communicated or exchanged any agreements to work together and we do not know this individual or company.
All clients previous and present have had excellent service from our business as can be seen in previous reviews, we have satisfied, happy clients, professionalism is our moto.
To help us clarify this situation and ensure that any potential issues are addressed appropriately, although we confidently believe this review is not related to our company Nurture Digital Marketing, we would be grateful if you could provide us with the following information:
• Share all the project codes and reference numbers.
• The precise date of the work or service you are referring to.
• Share all project details, including the nature of the service you believe you received.
• Details of any financial transactions, including the cost of the service and method of payment.
• All evidence. We require all documentation and proof related to this alleged work.
We can empathise with any frustration of the company that this review is intended for, but we want to be absolutely clear: this review is a mistaken identity, and we are confident that it does not pertain to our company.
This review is undoubtedly false and does not relate to us.
We take all feedback seriously, but in this case, we are extremely confident that this is a case of mistaken identity, false information or technical error.
We pride ourselves on our commitment to customer satisfaction and the delivery of high-quality service, and we are extremely concerned that this review, which we believe to be false, does not reflect our business practices.
We kindly request that you provide the information detailed above as soon as possible so we can investigate this matter further, although we maintain that this review is unrelated to our company.
We have requested the information and without this information which needs to match our records this is inaccurate.
Thank you for your cooperation and prompt attention to this matter.
Sincerely,
Customer Service Team
Nurture Digital Marketing