AVOID THIS COMPANY AND THEIR FACEBOOK ADVERTS! Shoes took a month to arrive and were cheap and nasty, nothing like the description. It was only when I complained to Facebook that they responded to... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Nie nie nie wieder!! Falsches Produkt geliefert, korrektes Produkt sei nicht vorrättig?!! Statt Kontak aufzunehmen einfach ein anderes Produk schicken!! Keine Geldrückerstattung nur Umtausch mit ein... Se mere
Virksomheden har svaret
Reinste Abzocke. Falsches Produkt erhalten das günstiger ist als was ich bestellt hatte. Auf Anfrage hiess es ich habe nur die Option auf eine Gutschrift die ich dann wieder bei Ihnen einlösen müs... Se mere
Two weeks after order was still in Hong Kong. Delivery is misleading. Customer services don’t respond other than to give an Update saying 7/10 more days to wait. Would strongly advise anyone avoids t... Se mere
1,3
Dårlig
230 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 51 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DO NOT BUY FROM NAVIROA
DO NOT BUY FROM NAVIROA ! Would rather give NO stars but that isn't an option. This rip off company out of China sent me an adult halloween costume in place of the costume I ordered for my son. With no time to exchange it through them before Halloween, I am required to go out and buy a new Halloween costume spending more time and money. Yet, this horrible company refuses to refund me unless I pay to return the incorrect item they sent me back to them in China ! This has cost me so much peace, time, and money it is unbelievable. The only time well spent at this point will be reporting them to the BBB and leaving these reviews everywhere possible. Stear clear !
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
We understand how upsetting it must have been to receive the wrong Halloween costume, especially with such tight timing, and that the return process added further frustration. This is not the experience we want for our customers.
Please email us at support@noviroa.com so we can review your order and work with you to find a fair solution. We want to help make this right.
Not happy
I ordered a robot dog and it was delivered broken. It was just in a plastic bag by it's self. After many emails back and forth, repeating the same emails over and over. Always different names tho. Noviroa will not give me a refund and will not replace my broken order. I am really upset, and they don't care. I would advise people to be very, very wary of this company. Please before you purchase from them google Noviroa reviews. I wish I did!
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
It’s upsetting to hear that your robot dog arrived broken and that the process to get a replacement or refund has been so frustrating. We understand how disappointing this must be and that it caused unnecessary stress.
Please email us at support@noviroa.com so we can review your order and work with you to resolve this issue. We want to ensure this is made right.
Illegally refusing to refund damaged goods
I ordered a Halloween costume which has arrived broken and unusable. Packaging was totally inappropriate for the item as it is quite fragile. A replacement won’t arrive in time for my needs. Noviroa refusing to refund for damaged goods quoting their “policy” as reasons to not do this. This is illegal under U.K. consumer right act. Avoid this company.
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
We understand how frustrating it must be to receive a damaged Halloween costume and that a replacement cannot arrive in time for your needs. We take situations like this seriously and want our customers to feel supported.
Please email us at support@noviroa.com so we can review your order and work with you to find an appropriate resolution. We want to help make this right.
Terrible experience
Terrible experience! They sent me shoes which were not at all what were on the website awful quality look like they made from paper! I tried to send them back and they refuse to offer me a full refund absolute joke of a company lost $60 they are scammers! Do not buy.
29. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
It’s upsetting to hear that the shoes you received did not match the description and that the quality was so poor. We understand how frustrating it must be to deal with a return and refund issue.
Please email us at support@noviroa.com
so we can review your order and help work toward a proper resolution. We want to make this right for you.
Please be warned do not buy anything…
Please be warned do not buy anything from this site. We bought a Halloween costume for my son. Still have not received it and it has been with customs for a bit. It was supposed to be delivered already and still no updates.
28. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
We understand how concerning it must be to wait for your Halloween costume, especially with delays in customs and no updates. We know how disappointing this situation can be.
Please email us at support@noviroa.com
so we can review your order and help provide a solution as quickly as possible. We want to ensure this is resolved for you.
It’s literally a scam ..it’s mental
It’s literally a scam ..I have a photo but can’t upload. The 30tb hard drive for 60 pounds I bought (I know, I’m an idiot). I broke into it, and it was a micro sd card glued inside. Please don’t make the mistake. They are criminals doing illegal stuff. Don’t give them your money
27. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
We understand how upsetting it must have been to receive a product that was completely different from what you ordered. This is not the experience we want for our customers, and we take feedback like this very seriously.
Please email us at support@noviroa.com so we can review your order and help find a proper resolution. We want to make this right for you.
Did not recieve order
Did not recieve order.
False company details on the website
20. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
We understand how frustrating it must be to not receive your order and to feel unsure about the company details. This is not the experience we want our customers to have.
Please email us at support@noviroa.com so we can review your order and work with you to resolve this issue promptly. We want to make this right for you.
I have had a very unsatisfactory…
I have had a very unsatisfactory experience with this online store. The products I received differ significantly in both appearance and quality from those advertised on the website. I requested a refund; however, the store has not responded to my inquiries. I have therefore taken further steps to resolve the matter.
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
We understand how disappointing it must have been to receive products that did not match their descriptions and to face difficulties obtaining a refund. This is not the experience we want for our customers.
Please email us at support@noviroa.com so we can review your order and help work toward a proper resolution. We want to make this right for you.
Experiencia muy negativa: producto incorrecto y atención al cliente automática e ineficazmpré un bolso en esta tienda y lo que…
Compré un bolso en esta tienda y lo que recibí no correspondía al tamaño ni al producto promocionado en su web. Desde el primer momento pedí la devolución del dinero, pero fue imposible conseguir una respuesta clara.
En lugar de asumir su error, me ofrecieron descuentos del 10%, 15%, 30% o vales de compra para futuras compras, e incluso me pidieron pagar 9,95 € de gastos de envío para un reemplazo, aunque el fallo fue suyo.
El servicio de atención al cliente es completamente automatizado: cada vez que escribes, te responde una persona diferente, pero con el mismo mensaje genérico. Da la sensación de que nadie lee realmente lo que explicas ni busca una solución.
Después de semanas de correos, y para cerrar el tema, acepté un 30% de reembolso, pero lo considero una práctica engañosa e injusta.
La empresa no cumple con las normas europeas de consumo ni con un mínimo de seriedad comercial.
No recomiendo comprar en esta web. Es un proceso frustrante, opaco y poco fiable.
24. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
Lamentamos que tu experiencia haya sido tan frustrante y que el producto recibido no correspondiera a lo anunciado. Entendemos lo decepcionante que resulta lidiar con un proceso de devolución complicado y respuestas automáticas.
Por favor, escríbenos a support@noviroa.com para que podamos revisar tu pedido y trabajar contigo en encontrar una solución adecuada. Queremos corregir esta situación.
The product itself is lovely
The product itself is lovely, but I wish there was a gift box option. Still very happy with how it turned out.
25. oktober 2025
Besvarelse fra Noviroa
We’re delighted to hear that you’re happy with your product! Thank you for your suggestion about a gift box option, we’ll definitely take it into consideration for future improvements.
If you have any questions or need assistance with future orders, feel free to reach out to us at support@noviroa.com.
Do Not Use This Company.
Stupidly decided to ignore the other negative comments and ordered an iPhone case. They sent the wrong one and despite me proving the mistake was theirs they have now refused to help me. Not even an offer of a replacement upon return. Avoid this company at all costs.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
We understand how frustrating it must be to receive the wrong iPhone case and to not receive proper support despite providing proof of the mistake. This is not the experience we want our customers to have.
Please email us at support@noviroa.com so we can review your order and work with you to find a fair resolution. We want to make this right for you.
Besvarelse fra Noviroa
Lamentamos que tu experiencia haya sido tan negativa. Esto no refleja el nivel de servicio que queremos ofrecer a nuestros clientes.
Por favor, escríbenos a support@noviroa.com para que podamos revisar tu pedido y ayudarte a encontrar una solución adecuada.
Una auténtica estafa
Una auténtica estafa. Huid de todo lo que lleva su nombre.
23. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Noviroa
Lamentamos que hayas tenido esta impresión y entendemos lo frustrante que puede ser sentir que no se ha recibido un servicio adecuado.
Por favor, escríbenos a support@noviroa.com para que podamos revisar tu pedido y ayudarte a encontrar una solución apropiada.
cancellazione ordine impossibile
ho fatto un ordine per errore, ho chiesto la cancellazione dopo 2 ore e mi hanno risposto che erano passate 24 ore dall'ordine ed era già spedito, nonostante l'evidenza dell'orario di invio delle mail, la loro mail mi è arrivata 18 ore dopo l'ordine e mi hanno scritto che erano passate 24 ore!!! da evitare in ogni modo
22. oktober 2025
Uopfordret anmeldelse
If you like being ripped off, these are the right people!
These people are scammers, they advertise (show pictures of an item) and send something completely inferior to what is shown. Then they come up with "our policy doesn't allow for refunds" After receiving the first shipment I complained, sent pictures of what is on their website & a picture of what I received. So they sent a second shipment which was identical to the first. In short DONT DEAL WITH THEM! it cost me $200, I should have checked them out online before buying, I got sucked in :(
23. oktober 2025
Uopfordret anmeldelse
Reinste Abzocke
Reinste Abzocke. Falsches Produkt erhalten das günstiger ist als was ich bestellt hatte.
Auf Anfrage hiess es ich habe nur die Option auf eine Gutschrift die ich dann wieder bei Ihnen einlösen müsste, oder eine "Teilerstattung" von 15% was nicht die Differenz vom Preis deckt.
Zusätzlich haben Sie mir angeboten das Produkt zurückzusenden auf MEINE eigenen Kosten, obwohl dieser ganze Fehler bei Ihnen liegt.
Nie wieder!!
17. oktober 2025
Uopfordret anmeldelse
Es la mayor empresa de FRAUDE Y ESTAFA…
Es la mayor empresa de FRAUDE Y ESTAFA que os podéis encontrar. NO CUMPLEN CON SU POLITICA DE DEVOLUCIÓN. A mi me escribieron un mensaje de que me devolverían el 100% de artículo y que no era necesario que lo devolviera. Y al cabo de 3 días, cuando ese artículo lo había donado a la ONG de la soy voluntaria, me dicen que no, que fue un error de su compañero y que sólo me podían reembolsar el 30% del importe pagado y que devolviera el artículo y me hiciera yo cargo de los costes. Cuando su compañero me había escrito esto: ( palabras textuales):
Hola......,
Soy Aldrin del Equipo de Atención al Cliente, escribo en nombre de Erwin.
Lamento sinceramente los inconvenientes y la experiencia que has tenido con tu pedido. Agradecemos mucho tu paciencia y comprensión.
Como cortesía especial para nuevos clientes, hemos procesado un reembolso de 34,99 € (después de deducir la protección de envío). Puedes conservar el artículo o, si lo prefieres, regalárselo a un amigo — no es necesario devolverlo.
Ten en cuenta que el reembolso puede tardar entre 5 y 7 días hábiles en reflejarse en tu cuenta, dependiendo de tu banco.
Muchas gracias nuevamente por confiar en nosotros, Elena.
Si tienes alguna pregunta o necesitas más ayuda, no dudes en responder a este correo — estaré encantado de asistirte.
Un cordial saludo,
Aldrin-Equipo de Atención al Cliente".
Y al cabo de tres días me escriben esto:
"Estimada Elena:
Gracias por tu respuesta y lamentamos sinceramente la confusión.
🧾 Tendrás que correr con los gastos de envío de la devolución, y el paquete deberá enviarse a nuestro almacén internacional en China.
Nombre: Zhang Xiaowen
Dirección: 2.º piso, edificio C, parque científico y tecnológico Dingfeng, calle Qiaotang, distrito Fuhai, distrito Bao'an, Shenzhen
Calle: Fuhai
Distrito: Baoan
Ciudad: Shenzhen
Provincia: Guangdong
País: China
Código postal: 518100
País: China
Atentamente,"
Asique tengan mucho cuidado porque son unos LADRONES Y ESTAFADORES.
11. oktober 2025
Uopfordret anmeldelse
TERRIBLE QUALITY
TERRIBLE QUALITY, only half of costume delivered and looks nothing like the pictures. This should be illegal how bad it it.
Wish i read the reviews. DEFINITELY STAY AWAY
21. oktober 2025
Uopfordret anmeldelse
Prodotto diverso e scadente
Il prodotto inviato è completamente diverso da quello pubblicizzato, sia per materiali che per forma. Richiesto il reso alla mail segnalata dal sito, ma la mail non riesce a essere recapitata. Diffidate. Perdete i vostri soldi!
18. oktober 2025
Uopfordret anmeldelse
Estafa: no compres en Noviora
No compres en Noviora. Mi experiencia con esta empresa ha sido, sin duda, una estafa. Compré un Columpio Terapéutico de Algodón y recibí un artículo completamente diferente, de aspecto barato y que ni siquiera está hecho de algodón. No tiene nada que ver con lo que anunciaban en su página web.
Productos engañosos, precios elevados y cero seriedad. No compres en Noviora. Evítate la frustración y la pérdida de dinero.
6. oktober 2025
Uopfordret anmeldelse
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