We owned one of Nova UKs original dicing machines which sadly broke. However, in a way this was a good thing as we are now the proud owners of a much better model which arrived very quickly after ord... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting l... Se mere
I bought a replacement dicer blade for my Nova slicer and dicer. I have no complaints about that. Why I gave it three stars was because of the packaging it was posted in. The dicer blade wasn’... Se mere
I did experience an issue and couldn’t get hold of the company by phone. However I emailed and received an almost immediate response which is all you can ask for. However I think you need to be able... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Intelligent, creative and innovative products for your home and kitchen. Discover more at: www.novauk.com
Kontaktoplysninger
Storbritannien
- novauk.com
4,0
God
371 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Nova UK
Thank you for your review, I am glad you like the product and that it got to you quickly!
This chops very well but unnecessarily bulky
This chops very well but I hadn’t considered how bulky it is to store. Not sure why it doesn’t have one cup for all blade sizes and only one holder which you can swop blades in and out of. The extra and in my view unnecessary bulk also adds to environmental footprint.
13. januar 2023
Besvarelse fra Nova UK
Thank you for your review, and sorry to hear that it's a bit too bulky for you. It's difficult to know what to do for the best with the containers as people like to do lots of food prep at the same time so it's handy to have multiple, but I understand what you're saying about it taking up space! We appreciate the feedback and perhaps will look into reducing it. Thanks.
I bought the neoflam 28inch pot
I bought the neoflam 28inch pot, good size, oiled it, used it twice and the coating is coming off the rim. Will not buy again, it wasn’t cheap.
17. januar 2023
Besvarelse fra Nova UK
I am very sorry to hear this! It's very surprising to hear you're having this problem as our Neoflam pots and pans are a very high quality range. Are you able to email us with a photograph of the 28cm pot so we can get this replaced for you? Our email address is: info@novauk.com. Thank you.
Besvarelse fra Nova UK
Thank you for your lovely review! Hope you enjoy your product :)
Fab delivery and amazing product
29. november 2022
Great for chopping lots of onions for…
Great for chopping lots of onions for curries! Love it!
16. november 2022
Great customer service.
2. november 2022
Great product
Great product
Now having to buy more for family 🥸
You may buy more than one!!!
Perfect for salads and salsas
1. november 2022
Great!
Easy to order, product was well packed and delivered promptly . I bought a bath mat and it’s exactly as expected.
25. oktober 2022
Great Service…
The item that arrived was not what was ordered. A quick call resolved it and the correct item arrived next day. What a wonderful customer service and so nice to speak to a human on the end of a phone. Highly recommend them.
12. oktober 2022
Item was damaged in receiving it
Item was damaged in receiving it
Have asked for a replacement or refund and still have not heard back
14. oktober 2022
Besvarelse fra Nova UK
Hi Arjun, I am so sorry about this - I can't seem to locate any emails from you. Can you send one directly to me at: lauren@novauk.com so we can replace the damaged part for you? Many thanks, Lauren
Item arrived quick and was just right
3. oktober 2022
Delivered on time Always pleasant,
5. oktober 2022
Great pots and pans ..
The ordering process was simple and effective.
The product was despatched and safely delivered promptly.
22. september 2022
Excellent Pans, Great Customer Service!
Nova are brilliant!
Not only do they have brilliant pans but also the customer service is faultless.
I am currently on my second lot of Nova pans (I had to replace the first set when they became damaged in storage) and I have bought them for friends as gifts. The quality is unbeatable!
30. september 2022
Besvarelse fra Nova UK
Thank you for your lovely review and glad you like your pans! :)
Item did not arrive, no response to emails
Item did not arrive. No response to emails and phone line on website is never answered.
12. september 2022
One of the best companies I’ve ever…
One of the best companies I’ve ever dealt with, service exceptional, products exceptional, customer service exceptional!!
Special shout out to Graham too, absolute legend!!!
7. juli 2022
Item didn’t arrive by the date given…
Item didn’t arrive by the date given and it’s now necessary to find out what has gone wrong as we’ve heard nothing from the delivery agent.
6. juli 2022
Top service
Top service, next day delivery. Been looking for these frying pans for ages, great quality and good price. Very happy customer
3. juli 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.