Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Our brand specializes in hand‑crafted high‑carat diamond rings and gem‑set brooches. We focus on bold wide‑band designs, fancy‑cut diamonds and vintage‑style ornaments. Catering mainly to mature high‑end clients aged 45‑70 from America and Europe. Our fine jewelry blends distinctive styling with reliable craftsmanship, ideal for daily wear, parties and thoughtful gifts, winning plenty of genuine customer reviews worldwide.
3,8
10 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I am a regular shopper and have been very satisfied with all the items I’ve bought
Besvarelse fra Novajew
Thank you so much for your lovely feedback! We’re thrilled to hear you’ve been happy with your purchases. It means a lot to us to have loyal customers like you. Looking forward to serving you again soon！
Besvarelse fra Novajew
Thank you so much for your lovely feedback! Glad to hear you love your order, hope you enjoy it✨
This seller asked me to close the dispute I opened from PayPal, in exchange, they will finally ship the order which I already paid for 2 months ago, June 18. I thought, sure I can do that but they might just set me aside and make me wait a lot longer. Giving them the benefit of the doubt, so I did. Novajew still doesn’t have the time to reply and update shipping and emails. I thought of giving them a chance to redeem their company’s image. And now, no reply again! I want a refund! NOVAJEW YOU SUCK BIGTIME. Karma is like Christmas, it’s just around the corner!
Besvarelse fra Novajew
Thank you for your feedback! It’s wonderful that everything is as you expected. We look forward to serving you again soon~
Besvarelse fra Novajew
We really appreciate your kind words! It means a lot to us. Feel free to come back for more wonderful pieces！
Besvarelse fra Novajew
So happy you love this ring! It means a lot to us. Enjoy your beautiful jewelry 💛
My emerald brooch was different then what was pictured stone wise, my second brooch was great and I had no problems with it.
Besvarelse fra Novajew
We are sorry to hear the emerald stone on your first brooch didn’t match the picture. We’re glad your second brooch met your expectations! Please feel free to contact our support team if you need further help regarding the first item.
More beautiful in person than in the picture! I loved my earring so much!
Besvarelse fra Novajew
Thank you so much for your lovely feedback! It makes us so happy to hear the earrings look even more stunning in person on you. Hope you enjoy wearing them✨
The quality of the ring was better than expected!
Besvarelse fra Novajew
Wow, we are overjoyed to hear this! It means a lot that you love the quality of your ring. Enjoy your beautiful piece!
No updates on shipping. Had to email to find out any information and at a week later it is still in China with no idea when to expect delivery of my ring. This was a birthday gift yo myself. Birthday passed, still no idea when ai will receive it, no idea of your quality or fit and you send me a survey to rate you? Ridiculous
Besvarelse fra Novajew
We sincerely apologise for the long wait and lack of proactive shipping updates on your ring. It hurts to hear your birthday celebration passed without receiving this special gift for yourself.
The updated tracking information has been sent to your inbox. Cross-border logistics and customs checks may lead to unforeseen delays beyond our control.
We will actively track your order. Once you receive the ring, if there are any issues with size, fit or quality, please contact us immediately and we will resolve everything properly for you.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
