Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I found Nous through snoop, they compared rates that i am currently paying to better rates for my usage. I was guided through the whole process of switching my energy supplier. It was simple, efficien... Se mere

Bedømt til 5 ud af 5 stjerner

Used Nous for the first time after seeing it all over my Instagram. I'm typically very good at managing my bills and changing onto providers, but had actually forgotten about my electricity & gas rene... Se mere

Bedømt til 5 ud af 5 stjerner

Straight forward process with all questions answered. There had been a breakdown in communication but nous have acknowledged this & are looking at how they can prevent this from happening again

Bedømt til 5 ud af 5 stjerner

Absolutely brilliant! So easy and I didn't have to do anything really. I gave them all the information I needed and if I remember correctly within a day I was switching to a new energy provider... Se mere

Virksomhedsoplysninger

Skrevet af virksomheden

We're helping households get smart and stay vigilant to the cost-of-living crisis.


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

508 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 86 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

I really like the simplicity of the app…

I really like the simplicity of the app and the way it uses AI to try to find the best deals. Unfortunately it didn’t find the best deal for me and ended up selecting a provider that would cost me more. So I had to cancel and go back to handling this type of thing myself in person.
But I think with a little more AI investment this could be an amazing tool to help this worth busy lives find the best contracts for utilities etc.

Great idea Nous just a little more work needed.

1. april 2026
Uopfordret anmeldelse
Nous-logo

Besvarelse fra Nous

Hi Julia, thank you for sharing your experience - as a new company this is really useful in order to help us improve.

It sounds like the estimate of your energy usage that the savings proposal was based on was higher than your actual usage - but as we didn’t hear from you about the costs looking too high, we didn't have a chance to adjust it. The unit rates were lower on the tariff we switched you to, so it would have been a saving overall once your Direct Debit was set to the right amount. We always provide the full details of any potential switches via email and WhatsApp in advance, so you have time to review them.

 If you have any further questions, we’re more than happy to help.

Bedømt til 4 ud af 5 stjerner

Very easy

Very easy. Didn't really have to do anything. Quick response through WhatsApp. Too early to give 5* as the cashback won't materialise for a bit. But so far so good.

25. april 2026
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Fairly straight forward process

Fairly straight forward process, we used it for an energy switch and so it tells you what you’re set to save but obviously the proof is in the pudding only over a time of seeing if you actually save that. A great feature is that we’ll be actively told when we’re out of contract so no trying to remember the timings or leaving it on the to do list to look at deals / do a switch ourselves!

17. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

£60 saved so easy

Nous found me a cheaper electricity rate with my current provider and sorted the switch for me so I didn’t have to do anything, they saved me £60 a year, well worth it! Also customer service is brilliant

26. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Ni stress

Clear, no stress and the work was done for me. This has helped me as im a busy single mom working full time. And even better reduction on my energy bills.

23. april 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Hassle free

Literally have to give some information and all the hard work and hassle is out of your hands, switched our tariff and saved us £451 on energy prices, amazing!

8. april 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere